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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
92 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 92 reviews

December 21, 2025

Kyler's service was excellent, the waiting area needs a remodel and larger area. Waiting area needs a remodel to enlarge the area and new furniture. More

by PAO989
Recommend Dealer
Yes
Employees Worked With
Kyler Freeman
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Dec 28, 2025 -

Mazda Thousand Oaks responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Chammas rchammas@browningautogroup.com

December 19, 2025

Great service! Process was fast and easy. Would recommend coming to this dealership and got a great deal! More

by AILEENCORONA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Mazda Thousand Oaks responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

December 19, 2025

Very professional and went above and beyond to accommodate my needs Great service and very helpful More

by MEZALEJANDR2
Recommend Dealer
Yes
Employees Worked With
Kyler
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Dec 20, 2025 -

Mazda Thousand Oaks responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roger Chammas rchammas@browningautogroup.com

December 18, 2025

On 3 separate occasions, I've made requests to the service team and they were not taken care of. The staff is friendly, and they have the knowledge to answer your questions, but it has become clear to More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not giving a name
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Dec 21, 2025 -

Mazda Thousand Oaks responded

Pablo, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Roger Chammas rchammas@browningautogroup.com

December 18, 2025

They were very professional And very attentive They try very hard to make me happy More

by buelvas15
Recommend Dealer
Yes
Employees Worked With
Mike and Jake at the front desk. And the mechanic was Freddy
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Dec 18, 2025 -

Mazda Thousand Oaks responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Thousand Oaks, we look forward to having you as a valued customer for many years to come! Roger Chammas rchammas@browningautogroup.com

December 18, 2025

The Service Rep, JC, was the best! He was very personable and knowledgeable! He answered all my questions and made me feel that he had my best interest at heart. Great addition to your More

by LASTRAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Dec 19, 2025 -

Mazda Thousand Oaks responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

December 18, 2025

Always prioritize and thoughtfully address the customer's questions and needs. This T.O. is the best! More

by SONIROD914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Dec 18, 2025 -

Mazda Thousand Oaks responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roger Chammas rchammas@browningautogroup.com

December 18, 2025

Matthew was easy to deal with and straightforward. Made the buying process easy and stress free. More

by JCHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Mazda Thousand Oaks responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer. Roger Chammas rchammas@browningautogroup.com

December 17, 2025

I had an issue with my sun visor, and Jake went above and beyond to help me resolve it. He was incredibly kind, professional, and attentive throughout the entire process. His customer service made the experi More

by BRIANRTHOMAS
Recommend Dealer
Yes
Employees Worked With
Jake, manager of service
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Jan 09, 2026 -

Mazda Thousand Oaks responded

Thank you so much, Brian, for your excellent review! We are so glad that Jake had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Thousand Oaks to be a positive one. Please don't hesitate to reach out if you need anything else. Roger Chammas rchammas@browningautogroup.com

December 17, 2025

As always excellent service They are Courteous, they are thorough, treat customers very well Top notch More

by SMACKINCOHEN
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Jan 09, 2026 -

Mazda Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

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