Mazda of Bedford

We purchased a CX-5 Signature. We did not have any high pressure sales tactics during the buying process. Sean had the vehicle ready for review at the time of our appointment. Paperwork and going over veh pressure sales tactics during the buying process. Sean had the vehicle ready for review at the time of our appointment. Paperwork and going over vehicle features took about 90 minutes. I have spent all day at a dealership when purchasing previous vehicles. Thank you all for the best buying experience we have ever had! More

Definitely not satisfied.All I can say is check your Definitely not satisfied. All I can say is check your finance paperwork in all areas. I ended up owing another $195 without being told. Thoroughly Definitely not satisfied. All I can say is check your finance paperwork in all areas. I ended up owing another $195 without being told. Thoroughly explain how much you are financing. More

Very disappointed. They were not transparent with us during the lease process and only at the time of payment surprised us with a much higher price, never discussed before. during the lease process and only at the time of payment surprised us with a much higher price, never discussed before. More

The worst staff I have ever dealt with.Totally incompetent! Unprofessional,and totally lacking the art of sales and communication Burnt out old non competent staff that doesn't know how to commu incompetent! Unprofessional,and totally lacking the art of sales and communication Burnt out old non competent staff that doesn't know how to communicate professionally or how to make a deal! More

I was very impressed with the dealership I was made to I was very impressed with the dealership I was made to feel welcome the moment I stepped in the showroom My salesman was very helpful. I was very impressed with the dealership I was made to feel welcome the moment I stepped in the showroom My salesman was very helpful. More

Amazing service!!!!!! SEAN HARDNICK is the BEST!!!!!!!!! I did not buy a car from Sean and I regret that I didn't. I bought my car from another Mazda dealership and noticed a minor issue with the car. The I did not buy a car from Sean and I regret that I didn't. I bought my car from another Mazda dealership and noticed a minor issue with the car. The minor issue became a major issue costing me hours and hours of wasted time and energy. I took the car back to the dealership, where I originally purchased it, several times but all they did was give me the run around. I finally complained to corporate Mazda and they told me to try another dealership. So I went to SEAN HARDNICK, almost in tears. He valued me as a customer, listened to my concerns and had my issue taken care of immediately. Thank you so much SEAN HARDNICK!!!!!!! You saved my time, my sanity, and renewed my faith in humanity. That's the real Mazda Experience. More

poor service they didn't explain every thing then charged for work they couldn't do. and at that point I don't trust any thing they said to try and get out of they didn't explain every thing then charged for work they couldn't do. and at that point I don't trust any thing they said to try and get out of it More

The best sales experience and follow through. My buying experience began with their extremely pleasant internet sales lady Megan Atkinson. Megan eventually introduced me to my in house sales cont My buying experience began with their extremely pleasant internet sales lady Megan Atkinson. Megan eventually introduced me to my in house sales contact Bill Anton. I have been buying cars for nearly 50 years and I cannot say enough positive things about how Bill handles his clients. Friendly but thorough and professional. Bill does not forget who you are after the sale is made. I had a small chip on the door on the passenger side that I didn't notice until I got home after delivery. Called back for Bill. Bill took a look and in concert with the General Sales Manager Scott Newman they said we will make it right until you are fully satisfied. And then they did just that. Megan, Bill, and Scott. If Mazda is on your list; Go to Mazda of Bedford and ask for Bill. Or if you prefer to shop on line but make sure Megan and Scott hand you off to Bill Anton for the final sale and delivery process. More

Fun and exciting. My salesman was Bill Anton. Really nice man and very knowledgeable about the cars. He spent a lot of time with showing me how everything works in my My salesman was Bill Anton. Really nice man and very knowledgeable about the cars. He spent a lot of time with showing me how everything works in my new car. He also said come in any time if you have questions. I thought that was nice. Very nice Dealership. More

Excellent customer service We saw a car on line that we were interested in and drove an hour to see it. Bill Anton met us and spent time going over the vehicle and working a de We saw a car on line that we were interested in and drove an hour to see it. Bill Anton met us and spent time going over the vehicle and working a deal with us. He was pleasant to talk to and very knowledgeable about the vehicle. We highly recommend Mazda of Bedford for their professionalism. We will definately consider them for our next new car purchase. More