Mazda of Bedford

The moment I walked in the door everyone was so friendly to me and my family the smiles in everyone faces thank you all great

The sales executive, Bill Anton, is knowledgeable and polite to deal with. Explained all the features of various models and soon saw what fit us best. No pressure....just wanted to make sure that we figured out which car was best choice and then was able to work out lease deal that fit our budget. Can't wait till they move to their soon to be built and completed dealership.

Bill came out to introduce himself right away. My mother in I felt welcomed which is very important to us. Everyone we worked with was very personable. I would Highly recommend this place to anyone

Normally, I do not review dealerships, because well... Most of them aren't very good. That is not the case with Mazda of Bedford. I made an inquiry online in early May about a phenominal deal they were running on the left over new 2018 Mazda3's and almost immediately I was called and emailed by Mike Kertis. I showed up randomly after work one day to peak at the car I inquired about, and unfortunately Mike was not there, but Mark Rice stepped up and took care of me. This was in early May. Mark is very kind, and professional and INCREDIBLY knowledgeable about Mazdas. I never drove a Mazda (of any model) prior to my test drive of the 2018 Mazda3 with Mark, but between the car and Mark's knowledge I was sold. I wanted the car, badly. I was a bit upside down in the car I traded in due to my own stupidity of buying a car that depreciated way faster than I could pay it down, and Manager Scott stepped up and helped me as much as he could, getting me to a comfortable area where I could trade it in. Between some money down on my part, Scott's help, and Ray Cieslak hunting for the best finance option, I was able to secure the car at a payment I was happy with, on a car I was 10x happier with than my previous. I picked up the car on a different day. That's when I met Mike Kertis. Mike was so friendly and told me even MORE about the car that I didn't know. He also delivered it to me, and I've never experienced a delivery quite like this one. It was detailed to the hilt, pulled inside with a sold sign on it, and Mike helped me download the My Mazda app, taught me how to use it, paired my phone with the car, and again taught me more about the car. Last but not least, I got my first service today at Mazda of Bedford and met Milo Milosevic. Milo knew my name as soon as I walked in and told me all that they were going to do. He provided me with a rebate form to get 15$ off my next oil change, and gave me a bag of snacks to eat while I waited. The service waiting room had delicious coffee with "all the fixens" and water and soda. The oil change and tire rotation was done in a timely manner, they washed my car, and much to my surprise gave me $25 off my bill for my first service. I'm so amazed at this dealerships effort to go above and beyond for their customers. I will NEVER step foot on another Mazda lot as long as I live in North East Ohio. They have earned my recommendation, and my repeated business. Way to go guys!!

They practically eliminated the negotiation process by giving me a great deal right off the bat. All of the salesmen are very genuine and knowledgeable on all of the vehicles in stock.

Was looking for a used vehicle online at beginning of the month. Arrived at 930am and was out the door by 10:30am with my new vehicle. Was in and out fast great service and communication before and during the sale.

Very positive experience at this dealership. Bill Anton was an excellent guide in the process and gave great advice as I made the decision to lease a new Mazda 3. I look forward to working with Mazda of Bedford in the future!

3 years ago, Mazda of Bedford charged my 23 year old daughter MORE than MSRP for a lease. And now, it's time to lease a car again. She had no intention of going back to Bedford, and this time went to Cascade Mazda in Cuyahoga Falls. Best deal around. They worked with her, were very informative, pleasant and gave her a great deal. I still don't know how Bedford can take advantage of a person who has 40 years of car buying ahead of them, just to make a profit on one car. And don't worry, we're telling all our friends. Thanks Bedford for a valuable lesson learned.

Had a problem with brakes on 2017 3. Out of warranty BUT Milo had me call Mazda customer care and they ended up covering most of the cost. They also tacked my bumper fascia back on at no charge. Car was done and cleaned in a day! I’ve used them for years going back to my Saab days. Good bunch.

I met with a great salesman named Bill. He listened to what I said what I was looking for and what price range I wanted to be in. He wasn’t pushy and anxious to just a get a “sale”. He was spot on with what car I wanted and the color. The price was right! My experience was great. Mike Kendren in finance was so nice as well. Thumbs up Mazda of Bedford!!