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Mazda of Columbia
Columbia, MO
1,234 Reviews
Mazda of Columbia is an award-winning, full-service New and Used car dealership in Columbia, Missouri, that proudly serves drivers from all over Missouri and surrounding states! With over a thousand new and used vehicles for sale at any given time, car buyers are sure to find a new Mazda or pre-owned vehicle to drive home at a competitive price. Our finance staff proudly caters to new and used car buyers of all credit backgrounds. Our service center boasts factory-trained and ASE Certified technicians to handle all of your car's maintenance needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 1,234 reviews
Verified Customer
October 04, 2022
Deric Waterman was the man who sold me the vehicle. He was very knowledgeable about the vehicles he showed me and was very personable as well. I would recommend this business to others. Thank you, my d He was very knowledgeable about the vehicles he showed me and was very personable as well. I would recommend this business to others. Thank you, my daughter is very happy with her first vehicle! More
by kwaidon
Employees Worked With
Deric Waterman
October 03, 2022
I would give negative stars if I could! My advice is to never buy anything from them and if your car is in need of service...dont let any of their service team near it unless u want it back My advice is to never buy anything from them and if your car is in need of service...dont let any of their service team near it unless u want it back in worse shape then when you brought it in. More
by Courtneyhorn75
Employees Worked With
Glenn Ganaway, Zac Brown
October 02, 2022
I love Joe machens I’ve been with them for years every car I’ve ever owned I got it from Joe machens so they are awesome they take care of my every needs whenever I need it done thank you Joe machens than car I’ve ever owned I got it from Joe machens so they are awesome they take care of my every needs whenever I need it done thank you Joe machens thank you so much I appreciate you More
by Sherry freeman
Employees Worked With
Everybody, Chuck Wright, Michelle Sexton, Dave Hern, Corey Landreth
October 01, 2022
Facility badly needs a facelift. The present building is pretty rundown compared to other car dealerships. And it seems like Mazda is subordinate to Mitsubishi in importance. The present building is pretty rundown compared to other car dealerships. And it seems like Mazda is subordinate to Mitsubishi in importance. More
by COBRASJEP
Employees Worked With
Dave Hern, Corey Landreth
October 01, 2022
Still waiting for my title. Cannot get any answers from my sales person. Also, still waiting for them to find my plates that were on my trade in. They are nice people but their Cannot get any answers from my sales person. Also, still waiting for them to find my plates that were on my trade in. They are nice people but their follow through REALLY needs some help. More
by roadkingnele
Employees Worked With
Jordan Wood
September 28, 2022
Price for an oil change was outrageous, price quoting tool was over 100$ off. I wish I wish they were not the closest Mazda dealership to me or else I would never use them again. 120$ for an oil change tool was over 100$ off. I wish I wish they were not the closest Mazda dealership to me or else I would never use them again. 120$ for an oil change!!!! More
by Matthew.lehenbauer
Employees Worked With
Corey Landreth
September 27, 2022
I have had nothing but an awful buying experience with this dealership. The sales manager promised to payoff the tires on my trade in, didn’t- I got stuck with that bill. The dealership sold me a car that this dealership. The sales manager promised to payoff the tires on my trade in, didn’t- I got stuck with that bill. The dealership sold me a car that should not have passed inspection and when I began to question why, I was told to be grateful for a loaner car. The sales manager, Zach Brown has to *try* to have as bad of customer service as he does. I wasted my time, and money dealing with this dealership. I will never buy from any JM dealership again, I’ve learned my lesson. More
by hcwood12
Employees Worked With
Zachary Brown
September 27, 2022
To start, they had my car in the shop for two months. Late in the game the mechanic asked, “ Is this your daily driver? I was told this wasn’t your daily driver.” The answer is yes it is my daily driver Late in the game the mechanic asked, “ Is this your daily driver? I was told this wasn’t your daily driver.” The answer is yes it is my daily driver and at a time when gas was $5/gal I was driving a truck that gets 15 mpg instead of my car which gets 24 mpg. The car did not get fixed and it ended up costing me ~$1000 plus they had me buy a part for ~$150 which they later ruled out as being the problem. They tore my convertible top and the only thing they said was luckily it was not in an area that would leak. Looks like they glued it to the boom. When they finally gave up, they told me it was a microswitch that they could not get so they gave up. I asked if they tested the microswitch since they had it all apart and it’s simply a continuity test and the mechanic answered no but that’s the code it threw. They had already caused me to buy a part based on the code and the part was not bad, I question why they didn’t just check if the switch worked. So at the end of the day, I spent >$1k and don’t know what’s wrong. On top of that, I have a leak in front I never had before and a tear that they admitted to making but acted like I should be thankful that it wasn’t going to cause any immediate leaks thanks to their glue, which I don’t know will hold up over time and, oh yes there is an elastic band hanging down from inside the headliner that didn’t used to be there and the headliner is all stretched out on one side. I cannot imagine a worse outcome that didn’t involve lawyers. Needless to say I would not expect to use their services again, purchase a vehicle from them or recommend them to anyone. Feel free to call if you have questions or would like to recommend a way to go forward with a less negative picture of Joe Machens More
by dmkershman
Employees Worked With
Michael DeJesus
