Mazda of Columbia

The people are very nice and helpful with accommodating your needs They work with their customers your needs They work with their customers More

My very first visit excellent. waiting time was short . Found the issues and fixed it. waiting time was short . Found the issues and fixed it. More

Machens employees are very personable. I have always been treated with respect. I’ve only had one concern and my problem was solved by the service manager. I have always been treated with respect. I’ve only had one concern and my problem was solved by the service manager. More

They told me my vehicle was fixed and ready for pickup, but once I picked it up. I noticed that they hadn’t done anything that they said would be done prior to me picking up the vehicle. but once I picked it up. I noticed that they hadn’t done anything that they said would be done prior to me picking up the vehicle. More

Jordan was a great sales person. She was extremely friendly and helpful throughout the process of buying my 4runner. I would definitely use her again. She was extremely friendly and helpful throughout the process of buying my 4runner. I would definitely use her again. More

I have been taking my vehicles into Machens for service since 2011. I have always received excellent service. Every detail was explained to me so I could make educated decisions regarding my vehicles. The since 2011. I have always received excellent service. Every detail was explained to me so I could make educated decisions regarding my vehicles. The staff is polite and always friendly. More

Each time I bring in my car for my routine maintenance everyone is courteous, gets me in & out in a timely manner & don’t pressure me into unnecessary services. I’m always satisfied with the work done. everyone is courteous, gets me in & out in a timely manner & don’t pressure me into unnecessary services. I’m always satisfied with the work done. More

My service advisor has been great. Listens to my input, keeps me updated throughout the service visit, has gone above and beyond in my opinion. My customer satisfaction level is high a Listens to my input, keeps me updated throughout the service visit, has gone above and beyond in my opinion. My customer satisfaction level is high and I will be bringing our vehicle back for service many times. Keep up the excellent service. Thanks More

My service was completed in a timely manner. I spoke with my service advisor regarding an issue I was having with my vehicle and he reassured me that they would have no problem doing a diagnosis I spoke with my service advisor regarding an issue I was having with my vehicle and he reassured me that they would have no problem doing a diagnosis on the issue when I returned next. I look forward to continuing to receive service at this location More

I really appreciate that the service department looked into a warranty issue I had with my 2020 Mazda 3 hatchback, and discovered the cause and informed me how to fix it. into a warranty issue I had with my 2020 Mazda 3 hatchback, and discovered the cause and informed me how to fix it. More