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Mazda of Columbia

Columbia, MO

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1,233 Reviews
Mazda of Columbia is an award-winning, full-service New and Used car dealership in Columbia, Missouri, that proudly serves drivers from all over Missouri and surrounding states! With over a thousand new and used vehicles for sale at any given time, car buyers are sure to find a new Mazda or pre-owned vehicle to drive home at a competitive price. Our finance staff proudly caters to new and used car buyers of all credit backgrounds. Our service center boasts factory-trained and ASE Certified technicians to handle all of your car's maintenance needs!
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,233 reviews

August 13, 2021

People are friendly, and they are helping me to get what I want to know. They helped me from the beginning to the end. They helped me to find what I need More

by ZICHENPENG629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Dampier
Aug 16, 2021 -

Mazda of Columbia responded

Woo! We love it, enjoy the new car!

August 12, 2021

Strong customer service orientation. Our salesperson listened well to the focus of our car search, and exceeded our expectations. We observed good teamwork by several staff and departments. More

by NO2
Recommend Dealer
Yes
Employees Worked With
Leslie Garcia, an outstanding professional
Aug 16, 2021 -

Mazda of Columbia responded

Thank you for your kind words and honest review, we really appreciate it!

August 12, 2021

Service department made a friend. Service department made a friend. Service department made a friend. Service department made a friend. I will be back for service. More

by ROBERTWHITAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
Aug 16, 2021 -

Mazda of Columbia responded

Thank you so much, we can't wait to help you again!

August 11, 2021

As usual, things went very well. This ended up being a two part visit as we had to wait on parts (AC compressor). Eddie was able to disconnect the old compressor so I could still have my vehicle until par More

by brendamullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Eddie
Aug 16, 2021 -

Mazda of Columbia responded

Thank you so much, Brenda! We thank you for the honest review of our service department!

August 11, 2021

Service lady is not real friendly. She needs better customer service. The service itself was fine, not real quick on oil changes. Overall ok I guess. More

by Mgerhardt02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
Aug 16, 2021 -

Mazda of Columbia responded

Hi there, thank you so much for your honest review of our service department, we really appreciate it, we will provide feedback to our team.

August 10, 2021

Great service, great people that make the dealership run from the GM, to the mechanic, to the shuttle driver, and even the computer guy that held the door for me. More

by GKEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel, Kevin Schultz, Adrian Bradshaw. , Ramon DeArmas
Aug 11, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words of our service department, we really appreciate it!

August 07, 2021

Having the car serviced was easy to schedule online. I received good advice, did not have to wait on arrival, and waited a shirt amount of time in an amenity filled area. More

by KJHANNA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these service people were at the desk. The choices need an update.
Aug 09, 2021 -

Mazda of Columbia responded

Wahoo! Thank you so much for your kind review of our service department, we appreciate it!

August 06, 2021

Scam Alert!!!Joe Machens Dealerships Try to force Gap Scam Alert!!! Joe Machens Dealerships Try to force Gap Insurance and warranty’s on buyers!! Don’t deal with Frank in Finance Department, he said “ More

by Kellyporch
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Finance
Aug 09, 2021 -

Mazda of Columbia responded

Hi Kelly, thanks so much for letting us know about your experience here. We are sorry that you feel as though we are a scam. I am forwarding your review to management, so they can look further into the issue.

August 06, 2021

Great service team the finance department was awesome made things hassle free very polite and knowledgeable of the things I needed I would definitely recommend More

by Glenn Ganaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Angel , Ramon DeArmas
Aug 09, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words, enjoy your car!

August 04, 2021

Service not as good as in the past. Not a lot of interest in the job employees are doing. They used to be happy and want to do a good job More

by gary8952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who was there. The good ones are all gone
Aug 05, 2021 -

Mazda of Columbia responded

Hi Gary, thanks for the honest feedback, we really appreciate it. We will take your advice moving forward.

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