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Mazda of Escondido
Escondido, CA
109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 109 reviews
May 01, 2020
Simply the Best I have dealt with many dealerships in my car ownership life. None have been as helpful and friendly as Mazda of Escondido. The customer service I have I have dealt with many dealerships in my car ownership life. None have been as helpful and friendly as Mazda of Escondido. The customer service I have received at Mazda of Escondido is always second to none. More
by Matt Z
Employees Worked With
Mario Ibarra
April 16, 2020
Great service Pleasant experience during COVID-19. Mazda staff was extremely patient and mindful sanitizing and using PPE during our interactions. The vehicle ser Pleasant experience during COVID-19. Mazda staff was extremely patient and mindful sanitizing and using PPE during our interactions. The vehicle service was also very good and timely. More
by EdL
Employees Worked With
Female service attendant, don't remember her name?
April 14, 2020
Mario was great and the repairs were done right. The vehicle was done the same day and they were very careful about social distancing and everything being very clean. vehicle was done the same day and they were very careful about social distancing and everything being very clean. More
by Josh A
Employees Worked With
Mario
November 29, 2019
Excellent leasing experience with Patrick Howard I just picked up a CX5 GT FWD for my father this morning as he was returning his 2016.5 CX5 GT. I had leased the 2016.5 CX5 from Hine, but the salesm I just picked up a CX5 GT FWD for my father this morning as he was returning his 2016.5 CX5 GT. I had leased the 2016.5 CX5 from Hine, but the salesman with whom I had worked with previously was no longer there. And, Hine was less than accommodating despite being a return customer. Fortunately, I dealt with Patrick Howard of Mazda Escondido. He was extremely easy to work with and very transparent. All communication was over email as I only stepped into the dealership to pickup the car. He furnished the detailed lease worksheet, so I could check my math. Naturally, you should know your numbers prior to entering a showroom, and Patrick didn't inflate the MF like other dealers. He was very patient as while we had consummated the deal a week ago, my dad wasn't available until today to make the return and pick up his new ride. Patrick also painstakingly took his time to show my dad all the new features and helped him pair his phone, etc. which was much appreciated. Paperwork was also breeze as all materials had been furnished in advance. Kendall(?) in finance was subsequently quite quick in having me sign all the documents electronically as he knew in advance that I was declining all the extras. The entire process took an hour at most. I would strongly encourage working with Patrick if you're in the market for a Mazda. I look forward to returning to him in 3 years. More
by dewarsandsoda
Employees Worked With
Patrick Howard
October 03, 2017
Helpful All good. Decided to go back. Working out new deal. Dealership willing to work with me. Much appreciated. Tony and Allan helped work things out All good. Decided to go back. Working out new deal. Dealership willing to work with me. Much appreciated. Tony and Allan helped work things out More
by HOME
Employees Worked With
Dick, Tony, & allan
August 30, 2017
FST buyer experience First time buy Mazda for daughter walking in very friendly greeting by Armondo and work with Dee in sale very helpful and same day driving of with ban First time buy Mazda for daughter walking in very friendly greeting by Armondo and work with Dee in sale very helpful and same day driving of with ban new Mazda 3 happy great car buy experience for daughter first timer is was awesome. More
by Transformer
Employees Worked With
Armondo,Dee and George Lee all very great
July 15, 2017
Andrew service in Barb and sales are excellent Andrew has been a great help servicing my Mazda and working with warranty claims. Barb is the go-to person for Miata and Mazda sales. Army it worth dr Andrew has been a great help servicing my Mazda and working with warranty claims. Barb is the go-to person for Miata and Mazda sales. Army it worth driving up to Escondido from San Diego for service. More
by Zoomzoom
Employees Worked With
Andrew Peet
September 26, 2016
Tammy Is The Best I took my car into Mazda 10 mins to 5pm on a Friday due to all the lights on my dashboard coming on and my car slowing down. I was in a panic with my I took my car into Mazda 10 mins to 5pm on a Friday due to all the lights on my dashboard coming on and my car slowing down. I was in a panic with my mind still scrambled from everything that happened. When Tammy came to save my day! She was so amazing, nice and helpful. About 30 mins after dropping off my car she already figured out the problem. She did everything to make sure my car was safe before me and my daughter got back into the car. Come to find out when I got a new battery the shop (not Mazda) that put my battery in did not tighten it all the way down and my car was thinking it had no power! Tammy was so amazing she got the problem fixed made sure everything on my car was working properly before she gave it back to me! I seriously am so pleased and thankful for Tammys service. It's good to know there are still happy, helping and joyful people in this world! More
by Byarias
Employees Worked With
Tammy
January 07, 2016
Best Test Drive Experience I was car shopping and went to Honda first to see the 2016 Civic Touring to compare with Mazda 3 SGT 5Dr. The test drive with Honda was fine but the p I was car shopping and went to Honda first to see the 2016 Civic Touring to compare with Mazda 3 SGT 5Dr. The test drive with Honda was fine but the person who helped was not very knowledgable of the car's features and how to demonstrate it. So we went to Mazda; what a great test drive experience we had! Roland Zahlten, himself a Mazda 3 hatchback owner did an excellent job in showing us the zoom zoom experience and the technology loaded in the car we are looking for; Mazda radar cruise control, lane departure warning, blind spot monitoring, advance keyless features, lighting package, etc. we drove I think more than 20 miles, uphill, downhill, curves, cul de sac, freeway, bad roads, good roads, etc. I purchased the following day after I contacted Costco Auto Program to get the best price and other benefits. Chris Boone assisted us in closing up the deal, but it was really Ronald's enthusiasm and knowledge about the car and of course the car itself that won me. For the record, I also test drove a VW GTI but the premium you're paying for GTI is not worth it. You can get all those benefits and then some for $5K less Mazda 3 SGT with technology package. More
by VA1969
Employees Worked With
Roland Zahlten, Chris Boone
