Mazda of Escondido

I have to say I am pleasantly surprised. Now my experience wasn’t the norm when buying a brand new car so I will spare all those details. The bottom line is they corrected the issue without me havi experience wasn’t the norm when buying a brand new car so I will spare all those details. The bottom line is they corrected the issue without me having to take it farther which was a very responsible and business savvy thing for them to do. They ended up canceling my first contract and taking that car back and issuing a new contract with another new car identical to the one I returned. They had to have the new car transported from Chula Vista or something and they even detailed it and filled up the tank. (without the problems hopefully) As for the car itself this is my first (well technically second) Mazda I have ever owned and it hasn’t even been a month so I couldn’t say. If I do decide to purchase another Mazda though, I would most certainly buy from Armando and the sales manager Josh at Mazda of Escondido again. I took off one star because I felt like I had to press a little bit to get this done instead of it being offered upfront. All in all though I am very happy with their service and would recommend them to anyone else shopping for a Mazda. More

I purchased a new Mazda Protégé 5 which was my first time buying a car from a dealer. The whole sales process and negation process was good but I didn’t run into any problems till 3 days later. Wh first time buying a car from a dealer. The whole sales process and negation process was good but I didn’t run into any problems till 3 days later. When I spoke with financing the best rate they could find for me was 7.75% and I felt I could do better so asked for 3 days to find a better rate. The agent suggested we put a 3 day hold on it so I could have time to shop around for a better rate which sounded like a good idea. I wanted the car so I trusted him, which was my mistake. He put the application through right away and started 3 months of headaches. I got a loan for 4.75% from my bank but it took me a couple of months to get everything finalized. I felt like I was taken advantage of and will never trust Cush again. More