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Mazda of Gladstone
Gladstone, OR
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,133 reviews
January 20, 2024
I really dislike this dealership, and it's where I bought my 2018 Mazda 6 sport. No dealership is really good. I mean they're called Stealerships for a reason. However, this is too much. I called and spoke t my 2018 Mazda 6 sport. No dealership is really good. I mean they're called Stealerships for a reason. However, this is too much. I called and spoke to the sales manager, Patrick. I called in and I asked what I might be able to get for my car, and I didn't tell them that it was me. I just wanted to get an unbiased answer, so I just asked as someone who wanted to know what that type of car might sell for. Patrick told me that that type of car is one that is sought after, because they equipped producing it. Also, the low mileswere of interest to him. He told me that he would probably put that on The lot for in the range of $20,000 plus. Basically said it would be in the 20s. I questioned it, because it didn't seem right. Although, I have seen Mazdas selling for that figure. I specifically asked if trade in would be any better than just them buying the car, and he said it wouldn't make any difference. I went in, and I think I spent about 45 minutes waiting there, and they came back with the 14,000 dollar offer on my car with 29,700 mi on it. My car has no issues going on with it and it's in good shape.I consider it to be an excellent condition, and it has no interior or exterior damage. No wrecks. It would require a small amount of detailing and that's probably it. It's still under warranty. The powertrain and transmission are still covered. I was just so surprised, and I just left. I said thank you and walked out.It's interesting to me that I'm the way in you don't have much negotiating power, and on the way out, you have no negotiating power. Basically they see the car as having value until you want to get money from it. I understand that in 2021 we had a car shortage, but still, this car is worth more than they were asking. Even Mazda out on a 122nd told me it would be between $16, 500 and 18,000 for trade in or for purchasing by a dealership. I don't like it when people waste my time. I think they could have told me it was very unlikely they were going to give me much more than that, even just with having a few pictures. I have a lot of pictures of my car. Car dealerships like to sell out at the highest price and give you the lowest price when it comes down to it. Stay far away from Mazda of Gladstone. If you do want to buy a Mazda, you might want to head out to Ron Tonkin on 122nd and Portland. You could ask to talk to Tim, these service manager, if you pick out a car. He is so nice! Any car you're buying you should be checked out very well.I hope this helps somebody, and I'm not saying that Mazda is a bad car. It's a good car. I just wouldn't trust this dealership. Try to get a car with the lowest amount of miles, the fewest amount of drivers and preferably only one driver, and a car with no accidents. Make sure that the car fax report is clean, and also leave with two key fobs. They tried to give me one, and I fought that in 2021. I got two. Make that part of the negotiation, as well as get a maintenance contract. More
by C.T.
Employees Worked With
Patrick, Clark Salvey
January 14, 2024
It was no pressure and our 5th time to get another new Mazda. Enjoyable no fuss process. The staff is always pleasant and accomodating. Highly recommended. Mazda. Enjoyable no fuss process. The staff is always pleasant and accomodating. Highly recommended. More
by Milwaukie Jones
Employees Worked With
James Freelove, Tom Angel
January 08, 2024
No pressure and extremely friendly people! Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. More
by JD
Employees Worked With
James Freelove, Tom Angel, Pat Covert
January 07, 2024
Excellent service with lots of customer friendly workers. There were many vehicle options and the employees there were very accommodating to our needs. There were many vehicle options and the employees there were very accommodating to our needs. More
by emmaladha16
Employees Worked With
Derek Inman
January 04, 2024
Our buying experience was very straightforward with minimal fuss and nothing shady or deceptive. The staff are all friendly and helpful. The place is clean and comfortable. minimal fuss and nothing shady or deceptive. The staff are all friendly and helpful. The place is clean and comfortable. More
by JRWL
Employees Worked With
Jeff Karlin Jr, Tom Angel
January 03, 2024
Exceptional customer service, vast selection of quality vehicles, and superb after-sales care. Highly professional and trustworthy dealership. vehicles, and superb after-sales care. Highly professional and trustworthy dealership. More
by BM
Employees Worked With
Tom Angel, Derek Inman
December 24, 2023
Do NOT come here to buy your car. They just tell you whatever you need to hear in order to sell you the car. They said we could use our credit card to pay up to $3000, but didn’t tell They just tell you whatever you need to hear in order to sell you the car. They said we could use our credit card to pay up to $3000, but didn’t tell us that it has to be right at the time of purchase. They led us to believe we could pay using our credit card at a later time by not only the car salesmen, but the financial manager as well. We would never recommend this dealership to anyone and will stay away from Mazda moving forward. More
by tudx87
Employees Worked With
Jeff Karlin Jr, Tom Angel, Derek Inman
December 23, 2023
Nice, clean, and comfortable sales/ showroom. Information given about the car was accurate with everything as listed, including the provided CARFAX. Derek was quick to respond, flexible around ou Information given about the car was accurate with everything as listed, including the provided CARFAX. Derek was quick to respond, flexible around our availability, and a real joy to work with and talk to - a really down to earth guy! Husband and I appreciated the ability to test drive the car solo to be able to take in the feel of the vehicle and to help us make our decision to purchase. Definitely coming in prepared also made the process much faster and Derek fed off our needs and energy like a pro. Thank you to the entire team for cleaning, washing, and filling up the vehicle before sending us on our way! We really are grateful for such a great customer experience! More
by C. Geiger
Employees Worked With
Dave in finance, Derek Inman
