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Mazda of Kent
Kent, OH
459 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 459 reviews
January 02, 2020
Brandon was nice to work with throughout our CX5 purchase. He was willing to answer all of our questions, remained patient and never made us feel pressured to purchase. Highly recommend Brandon! - V purchase. He was willing to answer all of our questions, remained patient and never made us feel pressured to purchase. Highly recommend Brandon! - Vanja and Slobo More
by VS
Employees Worked With
Brandon Doak
December 18, 2019
Jason was AWESOME to deal with he helped me along the way!! Very professional dealership!! Everyone was very helpful and nice!! 5 start without a doubt way!! Very professional dealership!! Everyone was very helpful and nice!! 5 start without a doubt More
by Stacey
Employees Worked With
Jason,Tom
December 17, 2019
Joby was awesome! Joby was fantastic to work with! He made the entire process easy and was very helpful, knowledgeable and never made me feel pressured to make a pur Joby was fantastic to work with! He made the entire process easy and was very helpful, knowledgeable and never made me feel pressured to make a purchase. More
by miller
Employees Worked With
Joby Bacher
December 14, 2019
Joby Bacher is the main reason I was finally convinced to purchase my new 2018 Mazda 3. Because of his overall understanding and knowledge, I made my choice. I will consider all future business with Mazda purchase my new 2018 Mazda 3. Because of his overall understanding and knowledge, I made my choice. I will consider all future business with Mazda in hopes of such dedicated service from the salesperson Joby Bacher! More
by Brandon S Vero
Employees Worked With
Joby Bacher
November 01, 2019
What a bunch of scoundrels, they sold my daughter a $16,000.00 pre owned vehicle one year ago, and has never run right since she drove it off the lot. They also sold her an extended warranty though Pen $16,000.00 pre owned vehicle one year ago, and has never run right since she drove it off the lot. They also sold her an extended warranty though Penn warrenty company, which is a scam! They will not even honor the specific parts list in the warrenty agreement. It's a damm shame when another dealer has to take care of their custo mb er. Will NEVER buy or reccomend Mazda of kent!..... More
by you!
Employees Worked With
Jeremy Eisenberg
October 21, 2019
Outstanding My experience at Montrose mazda in kent was one i won't forget. They were able to get me into a great car with my fair credit score. Without there hel My experience at Montrose mazda in kent was one i won't forget. They were able to get me into a great car with my fair credit score. Without there help i still be driving around in a car wondering if I make it to work everyday and now thanks to their team i dont have to worry anymore. If your looking for a new vehicle and not sure you be able to get anything definitely recommend going to Montrose Mazda in Kent. More
by Henry Strahan Jr
Employees Worked With
Jeremy Gray, Connor Hall
October 18, 2019
Buying a car here was a great experience! I bought my first car here! I love this dealership!! They made it a lot easier to decide which car was best for me! Everyone is so kind! They actuall I bought my first car here! I love this dealership!! They made it a lot easier to decide which car was best for me! Everyone is so kind! They actually want to make sure your needs are met! My car salesman is “Joby” he was great as well! I recommend going to him if you want to buy a car! He was great! He genuinely made sure I was happy with the car I ended up with, which is hard to find in some dealers! So thank you Montrose Mazda in Kent & thank you Joby!! :) More
by RaShelle P
Employees Worked With
Jeremy Gray, Don Sanyi, John Thompson, Jeremy Eisenberg, Joby Bacher
October 17, 2019
Focused I had the vehicle selected online and financing in hand when I went to the dealership. The staff was friendly and accomodating, offered to match or I had the vehicle selected online and financing in hand when I went to the dealership. The staff was friendly and accomodating, offered to match or beat my financing, and couldn't. They were fair with my humble trade. More
by grumpy365
Employees Worked With
Shane Doak, Connor Hall
October 15, 2019
Mazda 3 Very friendly fun . Made the 3 hours fly by .Shawn and Demetrius are the balm as well . I will be back in 3 years when my lease is up Very friendly fun . Made the 3 hours fly by .Shawn and Demetrius are the balm as well . I will be back in 3 years when my lease is up More
by Darlena
Employees Worked With
Shawn and Demetrius , Shane Doak, Demetrius Bray, Jeremy Eisenberg
October 09, 2019
The team at Montrose was very professional. They did everything possible to help me get a vehicle. Kind and very organized with all the paper work everything possible to help me get a vehicle. Kind and very organized with all the paper work More
by wjones1968
Employees Worked With
Jeremy Eisenberg, Tricia Payne
