Mazda of Kent

The Kent Mazda dealership was very helpful to deal with. My appointment was on time and I didn’t feel overly pressured to make a purchase. My appointment was on time and I didn’t feel overly pressured to make a purchase. More

Tyler was a great salesman. He delivered my car when I couldn’t make it back to the dealership. He delivered my car when I couldn’t make it back to the dealership. More

Tyler made the whole process of entering into a new lease seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! More

If you are looking for a car, make sure you see Steven and team at Mazda of Kent! Steven is a no nonsense and zero pressure sales professional that will make sure your questions and concerns are addresse and team at Mazda of Kent! Steven is a no nonsense and zero pressure sales professional that will make sure your questions and concerns are addressed prior to moving forward with a deal. Steven made this entire process smooth and enjoyable for me, my wife, and our entire family. We will recommend Steven and Mazda of Kent to family and friends! More

Ask for Tyler! ! We worked with him and the entire process was phenomenal! We are a Mazda family now! :) ! We worked with him and the entire process was phenomenal! We are a Mazda family now! :) More

I was given a quote from the managing partner Jeremy Edinburg for a lease from Mazda of Kent Ohio. When we couldn’t agree to numbers he offered me relative pricing. They posted multiple messages on Face Edinburg for a lease from Mazda of Kent Ohio. When we couldn’t agree to numbers he offered me relative pricing. They posted multiple messages on Facebook about all their “relatives” to come see them. I did the credit app was approved went to get car and they told me they could no longer honor the price they quoted for me because they got in trouble for offering it. The Ron the Finance guy and Sales representative Chris text me since 8am then at 2 that day I said I would come out down a deposit bc I wanted a white one they didn’t have. Once I got there decided on the red one for the same price that was there. Then Jeremy comes and says oh we can’t do that pricing anymore bc we got in trouble. Everyone knew this the day before. They were going to take my deposit and have me sign papers then once car came change my payment. It’s only bc I asked for the red one did I discover this. Why should I as a customer lose the car deal because they were doing something illegal. My paperwork doesn’t say anything about employee pricing? I am a mother of four and don’t have time for lies and false advertising. It is illegal to give me numbers and then not honor them! More

Tyler was super nice and patient with me at every turn! He was super friendly the whole time and really listened when I talked, which I really appreciate! After dealing with several dealerships and many pe He was super friendly the whole time and really listened when I talked, which I really appreciate! After dealing with several dealerships and many people, Tyler was the best person I had interacted with! More

We had a great experience! Would highly recommend purchasing your next vehicle here. Definitely will be returning customers. Would highly recommend purchasing your next vehicle here. Definitely will be returning customers. More

I researched buying an SUV vehicle from almost every source available - other dealerships of seven different manufactures. I spent countless hours with the Internet sites. I double triple checked the ve source available - other dealerships of seven different manufactures. I spent countless hours with the Internet sites. I double triple checked the vehicles of interest on Consumer Reports. I kept reverting back to Mazda - highly rated - moderately priced across the model choices. I realized the CX5 fit my needs. Tyler Kelly sent out an email about 45 days prior to offer his assistance. Last week I finally stopped in to check out the different CX5s Mazda of Kent inventory. Marc honestly guided me to Tyler realizing he had prior contact for the lead. What a gentleman. He could’ve tried to jump to claim the potential sale but didn’t - selfless. There were many CX5s to choose from and I test drove four until I settled on one to negotiate a purchase. That’s when I realized I was dealing with a top notch organization. Never pressured by Tyler - i was exposed to Ron Delphia the finance business money guy who worked and reworked the numbers and banking finance sources. Professional and again - not a hint of pressure - he worked on my behalf to comfortably guide me to a common sense affordable decision. All the while Sales Manager Steve Colon was overseeing the progress with calm reassurance. I’ve been in sales all my life. I can sniff out manipulative pretentious sales actions in milliseconds. But that didn’t happen. It was refreshing to see a great team all working together to help me AND guide me. These guys are genuine. Professional. Helpful. Personable. Top notch. And most important? Reliable and trustworthy. My compliments. More

Tyler was great to work with! He answered all my questions and addressed all my concerns. He answered all my questions and addressed all my concerns. More