Mazda of Knoxville

2 Months after deal closed my trade in remains unpaid. A 10 point hit on my credit report and overstated monthly payment $ for a loan that should have been paid weeks ago. DON'T Trade in with this dealer A 10 point hit on my credit report and overstated monthly payment $ for a loan that should have been paid weeks ago. DON'T Trade in with this dealer They will steal from you and damage your credit without concern. Worst experience in Mazda purchase of several I've made by far. More

We had a great experience with this dealer, no high pressure sales here. The showroom was modern, clean and well lit. Bill Dewhirst was our sales consultant, he was knowledgeable, professional a pressure sales here. The showroom was modern, clean and well lit. Bill Dewhirst was our sales consultant, he was knowledgeable, professional and very easy to work with. We made an appointment before coming in and he had everything set up, which saved us a lot of time. We worked with Ben Miller in the finance office, he was also very knowledgeable and took the time to explain the details of our paperwork. While there we met Oscar Smith who thanked us for our business and made sure we had a good experience. We highly recommend this dealer. More

Service visit for an oil change, I asked to have the spilled oil wiped off the engine, after the oil change was completed. They didn't do it, what's more, they told me it was clean before I left the dea spilled oil wiped off the engine, after the oil change was completed. They didn't do it, what's more, they told me it was clean before I left the dealership. One week later, I still have oil dripping off the car onto the garage floor. Entire subframe and crossmembers are covered in oil, the car was clean when it went in for service. My recommendation is to find someone else that can perform a simple oil change correctly. More