Mazda of North Miami

Nightmare of a ordeal continues Horrible experience. I leased a car with them & unfortunately I was in a accident 3 weeks after getting the car. My car had no scratches or defects pr Horrible experience. I leased a car with them & unfortunately I was in a accident 3 weeks after getting the car. My car had no scratches or defects prior to the accident. They told me to send it to them at the dealer to do the work, they forwarded it to a D rating bodyshop, the bodyshop had the car 2 months and 2 weeks , werent getting anything right, they had worked on the car already 3 times. After i called endless calls to the dealer i got a hold of the gm who assured me that they would handle it and do the work in house. The dealer was also not getting it right another few times of going in and the car not being right before someone in service slipped in a email to me when I asked why they used a whole tank of gas, they slipped and said because it was being outsourced to the same lousy bodyshop behind my back without my permission. The car is unsafe, they are untrustworthy . 3 months and my car still isnt right. I only really owned my car 3 weeks to be going thru this ordeal and no one really cares of the health issues they are causing me. Still my car isnt fixed entirely and I feel its unsafe. More

New Car Buying Experience I just purchased a new CX9 Mazda GT from Sam V. at Mazda of NM. Sam is an excellent sales person. He is very cordial and personable. He is a not a "pr I just purchased a new CX9 Mazda GT from Sam V. at Mazda of NM. Sam is an excellent sales person. He is very cordial and personable. He is a not a "pressure" type sales person. I went to Mazda of NM to look at a great deal on a new 2015 white pearl CX9 they might have in stock. Upon arrival I met with Sam who I had email correspondence with earlier. He apologized to me and said they did not have a white pearl one in stock but stated he would be more than glad to give me a test drive in a CX9 they had but was a different color. I was very pleased with the suv after the test drive. After the test drive he stated he should be able to get a CX9 in white pearl toward the end of the month. There was no pressure in trying to sell me one in a different color and I stated I would wait. After several days Sam followed up with a phone call and said he was still working to get me this suv. Well 1 1/2 weeks later to my surprise they received 2 in stock and was told one was mine. This was sooner than I was originally told by Sam when it would come in toward the end of the month, excellent. I bought the suv at the original price agreed upon. I had an issue with transferring my Fl tags to my new suv, no fault of theirs, but Sam said he would try to resolve this and he did come through the following day. Excellent! You can not ask for a better person to deal with in your new car buying experience and also this dealership. More

Great Experience Winston was very attentive but gave us time to make our own decision. He is very knowledgeable. Winston was very attentive but gave us time to make our own decision. He is very knowledgeable. More

Trade in Bruce helped me trade in my 2011 VW golf and lease a 2016 mazda 6. Great positive, and friendly attitude all throughout my experience. Definitely reco Bruce helped me trade in my 2011 VW golf and lease a 2016 mazda 6. Great positive, and friendly attitude all throughout my experience. Definitely recommend him. More

Another Excellent Experience Dealing with Andrew is a pleasure. No forced sales pitches, great listening skills and he get the job done. I have nothing but great experiences. Dealing with Andrew is a pleasure. No forced sales pitches, great listening skills and he get the job done. I have nothing but great experiences. More

New Car I went to Mazda Dealer after I visited Chrysler Jeep Dealer at Hollywood with a horrible experience, I met Yeyca Quintero, Sales Person at the Mazda, I went to Mazda Dealer after I visited Chrysler Jeep Dealer at Hollywood with a horrible experience, I met Yeyca Quintero, Sales Person at the Mazda, she gave us an incredible deal and made the transition very smooth and professional. The Financial Manager gave us excellent service and a great deal (Ron is amazing and very unique person). I bought a CX5 2016 and I love it. I recommend this dealer to any one who feel the same way I feel from other car dealers... don't waste your time at any other place... go directly to Mazda Dealer ask for Yeyca Quintero and she will take care of you right away. Thank You Mazda Dealer for making my dream come true. More

One-of-a-kind sales person, pleasantly surprised! We came in looking to test drive and spec out a CX-9. We ended up loving the car and our sales lady Mara. She's very knowledgeable, personable and p We came in looking to test drive and spec out a CX-9. We ended up loving the car and our sales lady Mara. She's very knowledgeable, personable and patient. Refreshing to see a dealership break gender barriers in a male dominated industry. We were further surprised to have such a straightforward and honest experience at negotiating the lease agreement. We will definitely recommend her and this dealership to our friends and family. More

EXCELLENT SERVICE!!!!! Mara was excellent!!!!, She knows her stuff. We did not get lied too, what she promised we got. SHE IS VERY COURTEOUS AND VERY KNOWLEDGEABLE. I Mara was excellent!!!!, She knows her stuff. We did not get lied too, what she promised we got. SHE IS VERY COURTEOUS AND VERY KNOWLEDGEABLE. I WOULD RECCOMEND HER TO ALL MY FRIEND. More

2 LEASES ON THE SAME DAY Mara, is great. Again we got what we wanted and what she promised. It was a great experience. 2 LEASES ON THE SAME DAY. Definitely we will be repe Mara, is great. Again we got what we wanted and what she promised. It was a great experience. 2 LEASES ON THE SAME DAY. Definitely we will be repeat customer. More

Trade in I have been a loyal cutomer with Mazda of North Miami since 2007. Service has always been excellent with Alex Rosales and now Lazaro Banks. Also the I have been a loyal cutomer with Mazda of North Miami since 2007. Service has always been excellent with Alex Rosales and now Lazaro Banks. Also the sales team are exceptional but Mara is the queen and takes the cake.. She is professional, polite, precise and fair. I went in to look around and ended up trading in my Mazda 5 for a new Mazda 3 and all because Mara helped get me a deal I could not resist. Thank you Mara you are AWESOME! P.S. Last but not least, Ron Levine - strong negotiator but also sweet and funny as can be. More