Mazda of Salem

Upfront, Honest, and Helpful Outstanding customer service, I was very surprised and grateful for how easy it was for them to get me into a good reliable car considering my credit Outstanding customer service, I was very surprised and grateful for how easy it was for them to get me into a good reliable car considering my credit is not that great. Sales person (Sergio) was nothing but up front and honest with me from the beginning and never once tried to pressure me into anything I didnt feel comfortable with. I would def. recommend these guys to anyone looking to buy a new car More

The sales dept went way above our expectations to help us find a vehicle that both my wife and I liked. Unfortunately it didn't work out . I do highly recommend the sales people listed below to help you fi find a vehicle that both my wife and I liked. Unfortunately it didn't work out . I do highly recommend the sales people listed below to help you find that perfect vehicle More

Great experience I rarely buy a new car and the people at Power made it easy and straight forward. I love my new car so thanks to the people at Power Mazda. I rarely buy a new car and the people at Power made it easy and straight forward. I love my new car so thanks to the people at Power Mazda. More

OUTSTANDING Outstanding customer service. It was worth driving from The Dalles, OR. Sales person (Cody K.) a great person to deal with. Cody, never put pressur Outstanding customer service. It was worth driving from The Dalles, OR. Sales person (Cody K.) a great person to deal with. Cody, never put pressure on us and was willing to find the right vehicle for us. Also Chris from Finance really knows how to talk to people and also is full of knowledge and information on what's best to get in regards further coverage plans. He can really play with numbers $$$...... I know Power Mazda is a couple of hours away from the Dalles, but if someone wants to buy either a new or used car, this will be the place to go. More

Amazing Sabina went out of her way to make sure we had a deal tempting enough to come down from Portland! Her and Omar did exceptional deal on our trade in. W Sabina went out of her way to make sure we had a deal tempting enough to come down from Portland! Her and Omar did exceptional deal on our trade in. We got a killer deal! They even gave us a deal on the leather protector spray, it couldn't be done on the day we bought it so I had to bring it back down, two hour service time and filled my tank, washed and vacuumed it! Definitely worth going to! More

Duplicitous, Unreliable, Cars in Terrible Condition This place is a joke! The car we went to see had a cracked windshield and scratches and dents all over!! Here's how it went down: 1. Found the car o This place is a joke! The car we went to see had a cracked windshield and scratches and dents all over!! Here's how it went down: 1. Found the car online and decided to buy it pending a test drive. Arranged with Codie (or Coby, there is both) a time to come drive it and take it home. 2. At this point he "finds out" the car is at a dealership on the coast and must be brought to Salem and won't be there until 1pm (we were hoping to pick up in the morning). 3. 2 Hours before we were going to leave Eugene (an hour away) and tells us the lower control arm bushing needs to be replaced. He convinces us to come anyway as the drive is largely not affected. Make a plan to leave a deposit and have the car delivered 2 days later. 4. Arrive at the dealership. The car is nowhere to be found and they start looking. While waiting, I hear other customers discussing the SAME CAR! The one we drove an hour to see and had arranged to leave a deposit on. xxxxxxxx were willing to sell it even as we were on our way. 5. They "find it" outside (pretty sure someone else was test driving it). 6. We walk around and examine it, there are dents and scratches alllllll over, and not small ones. Get in to examine it, MASSIVE crack in the windshield. 7. Codie's (or Coby) response was "well it's an old (2014) used car and that's built into the price". If that's the case, then that needs to be in the ad and discussed up front, not found by customer examination. He clearly would have sold it as-is if we had been blind and not noticed. There were a lot of stammered excuses for the condition of the car that were indicative of shady practices. 8. As we were leaving, turning out of the lot, after informing them of my intent to leave a review, he comes running after me and tries to sell me a newer, significantly more expensive model. I told him I would be happy to buy it for the agreed on price of the other model. He declined and we left. Don't waste your time here. More

One professional salesman of cars, Thank You Very professional, very kind. I would “ONLY” go to Warren at the Hawthorn lot! A couple of the old guys there, I think, have forgotten how to be profe Very professional, very kind. I would “ONLY” go to Warren at the Hawthorn lot! A couple of the old guys there, I think, have forgotten how to be professional. Even if they are sitting at their desk chatting. That language shouldn’t be used when there is a customer around, it doesn’t sound professional at all! But Warren wonderful and sweet all the way!! More

nice dealership, good team Having still held on to an old Mazda (a 2003 Tribute), we've had years of experience with this dealership, and we'd say that we like and respect them Having still held on to an old Mazda (a 2003 Tribute), we've had years of experience with this dealership, and we'd say that we like and respect them very much. First, they treat each and every customer with courtesy and respect. Second, if they found that they could charge less, they would do. In our service today, the replacement of the water pump belt was initially estimated at $120. At checking out, we were charged only $56.99. Good job, and good team! More

Went above and beyond Omar went out of his way to make sure I was happy with my purchase. He really understands good customer service. I will recommend power Mazda on marke Omar went out of his way to make sure I was happy with my purchase. He really understands good customer service. I will recommend power Mazda on market to all my friends and family! Good team! More

AVOID THIS DEALERSHIP The sales staff at Power Mazda lies and will not honor the deals they make over the phone. They refuse to put anything concrete in writing and when t The sales staff at Power Mazda lies and will not honor the deals they make over the phone. They refuse to put anything concrete in writing and when they do it is not what is actually discussed or agreed upon over the phone. They use hi-pressure sales tactics and are rude. In short: They will smile to your face while trying to screw you over. I will echo what others have said AVOID THESE PEOPLE. More