Mazda of Spartanburg

Great, no-pressure experience in both sales and financing I used the Consumer Reports car buying service, and not only was Vince Lurie the first one to get back to me, but he gave me the best deal by far as w I used the Consumer Reports car buying service, and not only was Vince Lurie the first one to get back to me, but he gave me the best deal by far as well. Following up, he and everyone at the dealership were very welcoming and friendly. Financing by Michael Bell was smooth, quick, and clear, and the rates were great. The whole process-- phone calls, emails, visit, purchase, financing-- probably didn't take more than two hours total, and I brought both my young kids. Great product, great people, great process. More

Excellent Buying Experience We found Vic Bailey Madza through the Costco Auto Program. Eric Paccione was very prompt with a reasonable quote, set up a relaxed test drive, and was We found Vic Bailey Madza through the Costco Auto Program. Eric Paccione was very prompt with a reasonable quote, set up a relaxed test drive, and was great to work with to complete the purchase. We were very impressed with his knowledge of the vehicle, and helpfulness explaining how everything worked before we left the dealership with our new CX 5. His after the sale follow up has also been exceptional. I would definitely recommend contacting Eric for assistance with any vehicle purchase at Vic Bailey Madza - Subaru. More

Thank you!!! I started looking for a new "used" car two and a half months ago. I did my research and went to several dealerships in the upstate. On Thursday of la I started looking for a new "used" car two and a half months ago. I did my research and went to several dealerships in the upstate. On Thursday of last week Eric Paccione called to inform me of the Subaru Outback's that had arrived at the dealership. He emailed me the information about the cars and also told me about the $4,000 rebate Mazda was offering till the end of the month. I ended up driving away in a Brand New Mazda CX-9!!! I am thrilled to have a new car; that I am planning on keeping for 15 years!! I appreciate Eric's easy-going manner and no pressure sales approach. I felt very satisfied with the service I received at Vic Bailey Imports. More

My first Subaru and best buying experience ever! I was referred to Vic Bailey Mazda Subaru through my corporate new car buying program. I was contacted quickly by Steven Darchiville and I gave him th I was referred to Vic Bailey Mazda Subaru through my corporate new car buying program. I was contacted quickly by Steven Darchiville and I gave him the specific color and model of Forester that I was looking for. They found what I was looking for and had it for me within a couple days! Everything was done via email and a few quick phone calls. Once I showed up, I signed a few papers, had the demo/drive with my new Forester, and I was on my way. Very friendly and efficient dealership, no pressure, and this was the best buying experience. Thank you Steven and Mike! More

No Pressure, No Hassle Experience I came to Vic Bailey Mazda through the Costco Auto Program. I was interested test driving a Mazda 6 and because Costco does not have a local warehouse I came to Vic Bailey Mazda through the Costco Auto Program. I was interested test driving a Mazda 6 and because Costco does not have a local warehouse in my city, I drove all the way up to Spartanburg from Columbia (about 1 ½ drive one-way). Eric Paccione had sent me information through e-mail and all I needed to do was test drive the car to make sure it fit my needs. Eric was ever the professional. His no pressure, no hassle approach let the car sell itself. I loved everything about the Mazda 6, except the comfort of the driver's seat. I found the side "wings" on the seat to be too confining for my taste and comfort. I am a larger individual and unfortunately the seat is very narrow and made for a smaller individual. When I expressed this to Eric, it did not change his no pressure, no hassle approach. He was genuinely concerned that the car be the right fit and comfort for me. In the end, I purchased a car from a different dealer that was slightly more expensive, and probably slightly lower quality than the Mazda. This of course was not Eric's fault. It was a pleasure to work with a sales rep who was not high pressure. If the car had been more comfortable, I would have purchased it from Eric and I would definitely recommend Eric to anyone interested in buying a Mazda or a Subaru in the Spartanburg area. James R. More

Great no pressure buying experience Like some others , this was my first new car buying experience. Originally was contacted through the Costco Auto saving's program. Steven Darchiville Like some others , this was my first new car buying experience. Originally was contacted through the Costco Auto saving's program. Steven Darchiville contacted me by phone inquiring what model I was interested in. From then on, had numerous email exchanges about the 2015 WRX. Through it all, there was no pressure. just respectfully providing the information and waiting for me to decide and move things forward. Ended up purchasing the vehicle after some great legwork by Steven to obtain the model I wanted from another dealership, otherwise I would have had to wait 8-10 weeks for a custom order. To top it off, it had all the options I was looking for and what it did not, they added. The same no pressure atmosphere was present in talking with their Finance associate Mike Bell. Presented the options for extended warranties and coverage and let us decide what we wanted. Overall a great team at Vic Bailey Subaru. I did not rate Quality of work as I have not had an service/maintenance work done. But if the people I have met so far are any indication, I believe the great experience will continue. More

So easy and helpful! This was my first car buying experience and it was not as scary as I thought it would be! Everyone was very nice and friendly! Eric walked me step by This was my first car buying experience and it was not as scary as I thought it would be! Everyone was very nice and friendly! Eric walked me step by step through everything and was super personable with me. Even before buying the car he kept an open line of communication with me - after buying the car he is still very easy to get a hold of if I have any questions! He even dropped off my all-weather mats at work so I didn't have to drive all the way to the dealership! More

Refused to help us. Went to the dealership this weekend to look at some Mazda SUVs but an employee quickly told us they were closing at six and that I should come back Mo Went to the dealership this weekend to look at some Mazda SUVs but an employee quickly told us they were closing at six and that I should come back Monday. We went all the way to Easley and purchased our brand new 2015 Mazda CX-5 from McKinney Mazda that same night. Vic Bailey did not want to assist us in finding a car because they were "about to close" and McKinney Mazda stayed 40min after hours to help us buy our SUV. Disappointing customer service at Vic Bailey. More

Very Easy I had emailed the dealership an inquiry about a used car that I had seen online. Vince emailed me back quickly and after emailing back and forth we ag I had emailed the dealership an inquiry about a used car that I had seen online. Vince emailed me back quickly and after emailing back and forth we agreed on a price, all I had to do was to go pick it up. No Stress More

Exceptional I traded my 2008 Outback for the new 2015 model and must say first that I got a lot more car with better safety features as well as "infotainment" for I traded my 2008 Outback for the new 2015 model and must say first that I got a lot more car with better safety features as well as "infotainment" for the same sticker price that was on the 2008 model. Kudos to Subaru. This is the third Outback I have purchased from Vic Bailey, and it was a perfectly delightful experience. Everyone there goes out of their way to make you feel at home, no hassle with trading, and my salesman, Drew was knowledgeable and just plain fun to work with. I did comparative shopping online, and Vic Bailey matched the lowest quoted price, plus gave me more for my trade in value than the other dealers offered. More