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Mazda of Valencia

Santa Clarita, CA

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91 Reviews
At Mazda of Valencia, you’ll find a diverse selection of new Mazda models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also offer our Santa Clarita neighbors a well-connected finance center run by a qualified team of finance experts, who can help you get the right auto loan or lease in a quick, easy, and transparent manner. Take a moment to learn about the services we provide, and then, contact us for swift and affordable assistance!
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24111 Creekside Rd

Santa Clarita, CA

91355

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Showing 91 reviews

December 13, 2022

Between Jesse Ruiz (salesman who I bought my mazda from last year) and Randy (service rep), I can't say enough to justify the amazing service I experienced from these two gentlemen. Hands down, they provi More

by okalcalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Ruiz
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Dec 15, 2022 -

Mazda of Valencia responded

Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team

Dec 15, 2022 -

Mazda of Valencia responded

Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team

November 27, 2022

Didn’t have an appointment still serviced my vehicle and because I purchased it from them I recd a complimentary service :) Amazing service! More

by Simeonemichael1371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
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Nov 29, 2022 -

Mazda of Valencia responded

Simeonemichael1371, Thank you for your praise and kind comments about Hello Mazda of Valencia. We love hearing that our customers are taken care of and their experience at Hello is positive. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service

November 16, 2022

Great customer service. They tried to get my car timely even though I was not in any hurry. More

by Sarah Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Mazda of Valencia responded

Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!

Dec 08, 2022 -

Mazda of Valencia responded

Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!

November 05, 2022

Very nice waiting area and friendly staff. I was helped withing seconds of my arrival and they were thorough with my service More

by edelchavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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Nov 10, 2022 -

Mazda of Valencia responded

Edelchavez, Thank you for giving us feedback about your recent visit to Hello Mazda of Valencia and the fantastic review. Reviews like this give us motivation and help us ensure we provide high-quality customer service to our customers.

November 01, 2022

The employees are all very helpful and nice. They also allowed us to bring our dog inside while we waited. More

by kharrington61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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Nov 04, 2022 -

Mazda of Valencia responded

Kharrington61, We are so appreciative of the 5-Star review. Here at Hello Mazda of Valencia we strive for 100% satisfaction, and it is great to see you had such a positive experience. We are always happy to have our furry friends come in for a visit. We look forward to seeing you again for any future services.

October 28, 2022

Georges from Valencia Mazda, helped us buy our car last night. Professional, courteous. Great service More

by Petitesandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georges grobe
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Nov 02, 2022 -

Mazda of Valencia responded

Petitesandra, Thank you for your kind review; we are happy to pass along your comments to Georges and his management team! Georges and the rest of the Hello Subaru of Valencia team take pride in ensuring our customers are 100% satisfied. Reviews like this give us motivation and help us ensure we provide high-quality care.

October 27, 2022

I just came in for a scheduled tuneup and oil change, but Daisy treated me so well! José sent me a detailed video of the inspection. They even buffed out some scratches for me. Amazing job! More

by Edmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy, José
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October 24, 2022

Brought in my 2022 MX30 for its first service. Randy was my service writer. He was professional and enthusiastic. I will be requesting him when I bring my car in again. The dealership is new a More

by Jeffsteck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Janjuh
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Oct 27, 2022 -

Mazda of Valencia responded

Jeff: Music to the ears! This is how it is supposed to go every time. Thanks for joining the Hello and the Mazda family. Hold us to this high standard. We need your feedback as we grow. KS

October 18, 2022

These folks are the gold standard for maintenance. They are prompt, honest and accommodating. Highly recommended More

by bstains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2022

My experience at Hello Mazda was amazing. Everyone there is very friendly and knowledgeable. I don’t I’ll definitely buy another car from them. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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