Mazda of Valley Stream
Valley Stream, NY
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115 Reviews of Mazda of Valley Stream
5 Star experience Clean updated dealership with exceptional Sales and Service teams. From the moment you walk in they greet you, and offer you the best rate without the Clean updated dealership with exceptional Sales and Service teams. From the moment you walk in they greet you, and offer you the best rate without the pressured sales pitch.. what a relief. I will be returning for my next Mazda thank you Valley Stream Mazda More
Absolutely Fantastic Customer Service - Wow! If you are looking for people who really CARE about your car buying experience, you must work with the people of Mazda Valley Stream. Our first intera If you are looking for people who really CARE about your car buying experience, you must work with the people of Mazda Valley Stream. Our first interactions were with Josh. He was enthusiastic, helpful, and had such a great "can-do" attitude. He gave us some pretty persuasive numbers and even sent a video he created himself of the car we were looking at! When we arrived at Mazda, Josh's personality really shown through. What a great guy! He set us up with Tim, an affable and funny salesman, who took us out on a test drive, kept us laughing while we worked on the numbers (a process that COULD be nerve-wracking!), and even invited us out to lunch when he learned my father was a veteran! We also worked with Kevin, one of the managers, who really helped get us down to the right numbers. As a teacher on a budget, I was so incredibly appreciative of Kevin's support and customer service. He really wanted to work with us and make sure we were happy and it was evident in his interactions with us, as well as his involvement in the follow-up situation. There was an issue with transferring my license plates and on one of the busiest days of the holiday weekend, Kevin and Tommy (one of the finance specialists), took time to inform us of what was going on and promised to do all they could to help us through the situation. They pulled a lot of favors and were able to straighten out the situation for us. I am so grateful to all the employees at Mazda Valley Stream. The concern they have for their customers, the fact that they truly want their customers to be happy and comfortable with all aspects of the car buying process, and the enthusiasm they have for their work make it an honor to write this review. More
Amazing Customer Service! From the minute I called the Valley Stream Mazda dealership, Kevin Persaud made me feel at home. Upon arriving, Kevin approached me and addressed me From the minute I called the Valley Stream Mazda dealership, Kevin Persaud made me feel at home. Upon arriving, Kevin approached me and addressed me my name which was a pleasant surprise given that our conversation on the phone was no longer than a couple of minutes. He quickly introduced me to David who introduced me to the Mazda 3 GT and all of the updated options. Not only did I get the car my wife wanted but they drove over 150 miles to retrieve it at no cost to me. Upon picking up the car, I was introduced to the owner, Eric, and others. I was well received and again, made to feel at home. David walked me through the car and all of the features. They met my desired monthly payment with very little down at signing. Valley Stream Mazda rolled out the red carpet for me and I will never forget it. More
Used Honda Insight I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers gen I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers generally treat people - skirting around added fees and such. It felt more and more like walking into a dealership was like walking into a shark tank. Not here, though. No bull***t, no hassle, I purchased the car at the actual price it was listed for, the only extra charge was tax (which is to be expected). No hidden fees no scams about "internet prices," I was incredibly pleased with these guys. Someone at the dealership also mistakenly registered my car (I had wanted to transfer my registration from my old car,) and the manager didn't charge me because it was their mistake. Overall great car buying experience. Genuinely friendly salesmen who don't seem to be trying to trick you or take you for all your worth. They want to make a good name for their dealership and so far they are. Highly reccomend them! More
Great Mazda Dealership We went to this dealership after visiting a previous Mazda dealership and receiving very poor customer service. We had a completely different experien We went to this dealership after visiting a previous Mazda dealership and receiving very poor customer service. We had a completely different experience at Valleystream. Our product and sales specialist David was exceptional and extremely knowledgeable in the vehicle, a (2017 CX9 GT) we were seeking. He immediately approached and greeted us without us ever having to ask for help. He expertly explained the differences between the different trim levels, features and pricing. We never once felt pressured, which was quite refreshing. I was particularly impressed with how well the vehicle was detailed and prepared. Overall, we're very happy and satisfied with the purchase, the environment at the dealership and most importantly, the experience. Than you David! More
Helpful and Knowledgeable Our experience last week at Mazda of Valley Stream was incredible. We were just starting to look and had no intention of closing a deal the same day. Our experience last week at Mazda of Valley Stream was incredible. We were just starting to look and had no intention of closing a deal the same day. We were greeted by our salesperson David Mondesire and told him what we were looking for. He recommended the Mazda CX5 and since the one on the showroom floor had been sold the day before, took us out to the lot to look at the inventory. Very quickly we were going for a test drive. Amazing car, with great features and drivability. We negotiated a lease agreement quickly and later that afternoon, left with our new car. Everyone was incredibly friendly and informative. More
Excellent service and price Mazda of Valley Stream was terrific and so was my experience there and with all of the staff with whom I worked. From my initial contact by "chat" wit Mazda of Valley Stream was terrific and so was my experience there and with all of the staff with whom I worked. From my initial contact by "chat" with Melissa, to my visit to the showroom to test drive with David, it was all seamless. David was a great guy, well-informed on the inventory and features and a low-pressure salesman, which I like. He recognized that I had already done some homework and didn't need to push - but was ready to answer my many remaining questions. Kevin was great also, helping with the deal itself once I decided I wanted to buy the Mazda 3 right then and there. He gave me a generous offer on my trade-in which helped get me closer to the number I needed. Then there was the finance guy Tommy who was an indispensable part of the equation that got me behind the wheel - he was able to work out a few logistical issues, threw in a little perk and got me to a number I not only could handle, but was actually happy about. Tommy was also a blast to talk to - a real regular guy. It did take pretty much all day, but the dealership was clean and everyone was pleasant and there're worse ways to spend a day than getting rid of an old car that was starting to nickel and dime me and leasing a beautiful new car that I was able to drive home. The car is outstanding and I am very, very happy with my choice and more importantly, my wife was very happy with my choice. She was actually a little envious as she just leased a luxury truck for almost twice what I'm paying, three times as much down and only the standard package - my car is LOADED with features. All in all, a great experience and a fantastic car at a terrific price. Kudos all around! More
Amazing Team . Thank you ( Kevin , David and Sthephen ) Their passion and effort to help its amazing. First thank you stephen for your service and the recomendations. KEVIN and DAVID are top notch in the Their passion and effort to help its amazing. First thank you stephen for your service and the recomendations. KEVIN and DAVID are top notch in the sales department and their simplicity and customer service its rare to find in other dealers , this guys are amzing sales people and also human beings . Thank you soo much for making my process easy and helping me to get to get my CX-9 . Your help and services will always be appreciated. Good luck guys and i see you soon. By the way DAVID is not listed in the workers list. More
Jonathan Not sure why Jonathan K is not listed as an employee on this, but if I could get recommend any car salesman, it would be him. His demeanor and persona Not sure why Jonathan K is not listed as an employee on this, but if I could get recommend any car salesman, it would be him. His demeanor and personality were not only helpful, but so much appreciated with his knowledge of all vehicles and overall work ethic when it comes to customer service. In my 13 years of dealing with car salesman, I've never met a more delightful, personable individual to deal with. Because of Jonathan, I will definitely be going to back to Mazda of Valley Stream. More
Above and beyond Above and beyond, This is literally the first review I've ever written about anything so please excuse me if I get a little bit wordy. My name is Above and beyond, This is literally the first review I've ever written about anything so please excuse me if I get a little bit wordy. My name is Mike I'm 42 and live in Medford out in Suffolk County Long Island. After falling in love with the Lincoln MKZ I did with most people would do and looked online for local dealerships, Valley Stream Mazda is far from my local dealership. After speaking to Many places nearby my home I all but gave up on finding the right car for me at my price range. I decided to make one last attempt in the car hunt and found myself speaking to a gentleman named Mohammed in Valley Stream approximately 1 1/2 hour drive from my home. Mohammed, and Kevin were so honest and friendly over the phone I felt like inside of a five-minute conversation I knew I had to make the drive to go to meet with them. They had several Lincoln MKZ's to choose from and not only put me into the one I wanted but actually found me one that was one year newer with 20,000 miles less than I thought even possible in my Price range. Within 10 minutes of walking through the door I agreed to purchase the car with the pick up date for days later. During The four day week one of my local dealerships that I shopped with previously called me. I told them about the wonderful deal that I found and they explained all of the reasons why this deal could not be true , and that I would go to pick up the car and the deal would suddenly change somehow. This was not the case !! Instead, I was greeted at the door with the same friendliness that I have come to expect from them and had the pleasure of sitting down with a couple of other gentleman Shout out to my new friend Tommy and Erick ,where the deal went as smooth as glass. From beginning to end, I did not experience any of the stereo typical car salesman feel so many of us have experienced out there. Instead I felt like I asked long time friends to help me find the right vehicle. This was the best experience at purchasing a vehicle I've ever had or could ever expect to have, I couldn't imagine buying another car from anyone else for as long as they are there. My wife has been a long time Toyota Driver until now. We will most definitely be purchasing her next car from my new friends at Valley Stream Mazda. I run several small businesses and preach to my guys to always say what you mean, and mean what you say, honesty and integrity is what any successful business is based on and these guys got it right!!!! More