Mazda of Wesley Chapel

I love my car Charlie Epting was such an awesome sale person. No pressure to buy, found exactly what I wanted. Robert Schlopy was instrumental and awesome as well. Charlie Epting was such an awesome sale person. No pressure to buy, found exactly what I wanted. Robert Schlopy was instrumental and awesome as well. More

Great team Had a wonderful experience five stars and Charlie was nothing but great, couldn't of asked for a better experience. I got the best deal with the wonde Had a wonderful experience five stars and Charlie was nothing but great, couldn't of asked for a better experience. I got the best deal with the wonderful financial team. Love my 2018 CX9. More

A very fair deal During our discussions both Charlie and Chris worked to respond to the particular specifications I was interested in, including getting a Mazda from During our discussions both Charlie and Chris worked to respond to the particular specifications I was interested in, including getting a Mazda from another dealer to meet the color I wanted. Charlie committed unlimited time to guiding me through the various apps. Both men were reasonable while we negotiated. It was a pleasure to deal with them. Bob Dwyer More

Extremely happy with new purchase I was glad to have the opportunity to work with David as my salesman. He was VERY professional and knew alot about the 2018 3 Grand Touring. He was al I was glad to have the opportunity to work with David as my salesman. He was VERY professional and knew alot about the 2018 3 Grand Touring. He was also nice and courteous, always asked if I had any questions about anything. I'm SO happy with my purchase and would consider buying from the dealership in the future. Pam in the finance department was also very friendly, courteous, and willing to go the distance to help out. More

Great experience at Wesley Chapel Mazda! We had a really enjoyable experience from beginning to end at the dealership. Both Charlie and David were very helpful and accommodating! They went ab We had a really enjoyable experience from beginning to end at the dealership. Both Charlie and David were very helpful and accommodating! They went above and beyond to make our experience great. Highly recommend! More

Great dealer We have purchased four new Mazdas in last six years from these folks. They are not your typical dealer where they take you keys and beat you into subm We have purchased four new Mazdas in last six years from these folks. They are not your typical dealer where they take you keys and beat you into submission. No songs and dances. Just good straight forward negotiations. Their service is beyond compare. Good people there. Thanks guys. More

The Mazda team will take good care of you From the moment stepped up to the dealer, Charlie approached me in a very welcoming way. We walked into the dealer and proceeded to look at cars, from From the moment stepped up to the dealer, Charlie approached me in a very welcoming way. We walked into the dealer and proceeded to look at cars, from which Charlie understood perfectly our need. He helped us and test drove the vehicles we looked at and made the process very simple. When the time to talk about the price came, the sales team approached us and understood our needs and where very helpful to establish a deal that worked for both ends of the table. The financing process with Nick was easy as well, and he was very thoughtful when it came to our credit application. Finally, when it came the time to transition everything from the old car to the new one, Charlie helped greatly in the process and took care of almost everything. I highly recommend Mazda of Wesley Chapel for the amazing service that I received and for the great staff that they have, as Charlie and Nick represented it to be. More

Below average When I first stopped by, I had a great experience with Charlie. He knew the product well and shared that information nicely. I returned a few weeks l When I first stopped by, I had a great experience with Charlie. He knew the product well and shared that information nicely. I returned a few weeks later to take another look because I was seriously considering the vehicle. Charlie was busy with another sale. Charlie passed me to Jim, which is not that uncommon. However, Charlie, in the 3+ hours I was there, maybe said 2 words to me. Jim was ok. Clearly he was not as comfortable but he was nice. My issue is with the final sales process. The presentation of the numbers, the inability to provide a solid monthly payment before moving to financing, the finance guy explained little, and lastly the tone, demeanor etc from Sales Management was very poor. After the sale, I received an email from Charlie asking me how I liked the vehicle. However, Charlie, in my eyes, did not sell me the vehicle. There was an accessory I was promised. Since Charlie did not sell me the vehicle, when I asked about it, he knew nothing. That is poor. After I discussed it with management, I had a time to show up and put it in. However, when I arrived at the scheduled time, the manager was not there and Jim did not know I was coming. I have purchased 4 new vehicles in the recent past. This experience was clearly below the others. More

Larry Stemle Salesmen We were very pleased with our experience at Wesley Chapel Mazda. The salesman ( Larry Steele ) was extremely helpful with my wife and I will choosing We were very pleased with our experience at Wesley Chapel Mazda. The salesman ( Larry Steele ) was extremely helpful with my wife and I will choosing our new Mazda CX-9. I’m very happy that we worked with him. Larry did a fantastic job showing all the features with our new vehicle. I also was very pleased with your Sales Manager for working with the monthly payment we needed to achieve. Your Finance Manager was also very professional. Our experience at Wesley Chapel Mazda was indeed something we truly were impressed with! We will definitely recommend your dealership to all our friends and family! Thank you very much for everything! More

easy with excellent customer service Buying a vehicle at Wesley Chapel Mazda was an easy, stress free experience thanks to may salesman Charlie Epting and his GM Chris..Charlie took the Buying a vehicle at Wesley Chapel Mazda was an easy, stress free experience thanks to may salesman Charlie Epting and his GM Chris..Charlie took the time to explain all the features of the car, introduced me to the service dept. and made the purchase simple. I'd definitely recommend this dealership very highly. More