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Mazda of Wooster

Wooster, OH

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122 Reviews

4404 Cleveland Rd

Wooster, OH

44691

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122 Reviews of Mazda of Wooster

July 12, 2017

The Best Car Buying Experience Mazda of Wooster understands the usual plights of buying or leasing a car and works diligently to make the process smooth and affordable. They put me More

by Zachary.S.1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Davis, Dan Jacobs
June 27, 2017

Ray was great! Ray was very helpful in making sure we got the right car. It was probably 95° out and Ray was still very accommodating. I'll took to mazda of wooster More

by TheWolls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
May 29, 2017

Professional and friendly! Since the first moment I walked into the showroom, I was treated with the utmost respect, the employees made me feel welcomed and I have always felt c More

by billiar130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A special thanks to Dave who washes my car after each service, and Jerpie for his knowledge repairing my car!, Ray Stewart, Rick Preast, Melanie Jacobs
May 24, 2017

2015 Crosstrek Dave and Ray were both great in assisting in the purchase of my car and with timely shipment to final destination. Definitely with a visit. More

by Wu.mao101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart, David Li
May 15, 2017

Dealer Overpays For Used Cars and Takes It Out On Customers Drove several hours to look at a used vehicle they had for sale. Showed up first thing I noticed, car had more miles than advertised. Test drive wen More

by WiseBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Preast, Dan Jacobs, Darren Putt, Holly King
May 16, 2017 -

Mazda of Wooster responded

We are sorry you had an experience less than you had anticipated. We appreciate you driving several hours to look the VW Golf R! As you observed, we raised the price of the vehicle because it was getting sent out to be tuned so that all the performance modifications were operating to proper specifications. However, we agreed to honor the original price you saw online a few days prior. You agreed that you would purchase the vehicle (without professional tuning) at the lower originally agreed upon price. Yes, the vehicle had about 1000 more miles than when it was originally photographed. Yes, there was a small (1mm in depth) cosmetic blemish the sidewall of one tire (as seen in photos). Unfortunately, a preowned vehicle often is not cosmetically perfect. In the end, we agreed to give you a further discount off the already undervalued price (without tuning performed) we quoted you from the beginning. We apologize that we could not fulfill your expectations on the Modified Golf R.

April 27, 2017

Great people, great deal Mazda of Wooster is a fantastic dealership. The whole team is friendly and personable. I felt like they wanted nothing more than my complete satisfact More

by Pkingjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Preast, Tom Davis, Erin Duke
April 25, 2017

Mazda 3 Ray was very helpful and friendly, got us in and out quickly! First two oil changes are came with the purchase an added bonus! Thank's Ray. More

by Ed Braun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
April 22, 2017

Amazing Everyone was very friendly and considerate throughout the whole process. Even after it took a while for the insurance to go through, and we waited for More

by Boggs51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Mast
March 31, 2017

Very helpful staff Ray Stewart is a very hardworking and patient salesman. On multiple occasions, he tried to work different methods to procure a vehicle for me. When More

by Roy Woodring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
March 30, 2017

Purchased Mazda M3 Mazda Of Wooster provided me with a beautiful car that met all of my needs - mileage, style, price range, warranties needed and complete help in setti More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart, Rick Preast, Erin Duke
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