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McCarthy Chevrolet
Olathe, KS
332 Reviews
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332 Reviews of McCarthy Chevrolet
September 11, 2016
Service My Wife Appreciates Larry is our service guy and provides excellent attention to maintaining my wife's Equinox. She feel so comfortable with the service and appreciates t Larry is our service guy and provides excellent attention to maintaining my wife's Equinox. She feel so comfortable with the service and appreciates the respect she deserves as a customer. She was amazed at the great deal and personal attention Larry provider while purchasing tires. More
by Randy12115
Employees Worked With
Larry Miller
September 03, 2016
Pontiac G6 that can't be fixed I purchased a 2008 Pontiac G6 in mid April 2016. Well 900 miles and less than 2 months later the check engine light came on. So I took it to be look I purchased a 2008 Pontiac G6 in mid April 2016. Well 900 miles and less than 2 months later the check engine light came on. So I took it to be looked at because I bought a service plan for it. It was in their shop 7 weeks and after none of their technicians and their GM specialist could figure out what was wrong with it they told me that the warranty company was no longer going to authorize any more money for the repairs. I bought this car for my daughter so I asked them what are we going to do now? You have my vehicle that I'm paying for and insuring and I don't even have it and it can't be fixed. So I had a meeting with a Mr. Speiks and he tried to talk me into taking the car back saying it drives fine it's just the check engine light won't go off. ARE YOU SERIOUS! So after going back and forth with him he said so what do you want us to do? I said I want you to make this right. Either get me into something else of equal or lesser value by rolling over the loan or take the car back and let me out of the loan so I can go get my daughter a car that drives and is safe. So then Blake Fanning the GM called me to work something out and I gave him some cars that I would be interested in. Well now 3 more weeks later he won't even return my phone calls. I guess they figure they have my car and my name on a loan so they got their money. It's going on 11 weeks and I still can't get this resolved. I am going to send the owner Ryan Mcarthy an email explaining my situation and hope he can help me with the pitiful service and lack of professionalism that's going on here. Plus I am filing a complaint with corporate. More
by Noe
Employees Worked With
Blake Fanning, Jason Spieks
August 18, 2016
Collision center of horror Took my car in for a oil change , got my new car back with dented quarter panel . Manager told me they would take care of the dent . I got the car bac Took my car in for a oil change , got my new car back with dented quarter panel . Manager told me they would take care of the dent . I got the car back from Mcarthy Collisiion center, only to find the damage was fixed sub par. They fixed it again and again, still could not get it right . I talked to the owner and traded the car in for a new 2016. Ryan was helpful and took care of me . Last week I had a car accident and had my car towed to Mcarthy . Ten days go by and I get a call from Josh stating they won't work on my car because of prior circumstances. Hey, tell me before ten days that you won't work on it and don't blame me because of your shops inadequate repairs. Remember your slogan, ( Better Than New ). I have three Camaros and will never spend a dime with Mcarthy again. More
by Flashlight
Employees Worked With
Jim Finn, Josh Wyatt
July 24, 2016
Friendly and Patient Buying a vehicle is alway a long process, but our sales rep. Siam, was very patient, helpful and honest. He never seemed frustrated or In a hurry to g Buying a vehicle is alway a long process, but our sales rep. Siam, was very patient, helpful and honest. He never seemed frustrated or In a hurry to get through the process. We hadn't made up our mind on a vehicle and ended up taken a completely different turn and bought a 2016. Through this, Siam was incredibly patient & helpful. We appreciate all his time and efforts in helping us find the perfect vehicle for us! Thank you! At purchasing Chad was to the point, friendly and honest. Even though it was the end of the day on a Saturday he took his time and talked us through the entire process - we fully appreciate because we got to drive out vehicle home that day :) More
by Mrs.Mauldin
Employees Worked With
Siam Sangkhnet, Chad Atacheson Sr
June 22, 2016
Dishonest car fax reports After I signed I had read 10 plus pages of CLEAN NO DAMAGE NO ACCIDENT carfax and vehicle history reports and done a credit application, salesman sh After I signed I had read 10 plus pages of CLEAN NO DAMAGE NO ACCIDENT carfax and vehicle history reports and done a credit application, salesman shows me an invoice for repair of hail damage and painting of the rear gate. Sorry I did the credit application and gave them my info. More
by Mary Lou Jurado
Employees Worked With
Terry Foglesong
February 22, 2016
Oil consumption NEVER take your vehicle here for servce especially if you need warranty work done. 06 TrailBlazer under warranty and he let warranty exprire to ensure NEVER take your vehicle here for servce especially if you need warranty work done. 06 TrailBlazer under warranty and he let warranty exprire to ensure customer pay on an engine rebuild. Be warned of bad business practices. Called Ryan McCarthy and no responses back to resolove. More
by tom c
Employees Worked With
Shawn Dearing
January 25, 2016
Great Quality Service! After having several bad experiences elsewhere, I came to Scott at McCarthy Chevorlet a couple years ago. Each of my experiences with him have exceede After having several bad experiences elsewhere, I came to Scott at McCarthy Chevorlet a couple years ago. Each of my experiences with him have exceeded my expectations. Whether it's an oil change or something more serious going on with my car, I can always count on Scott to keep me informed regularly when my car was being serviced, to share with me all of my options and to give his honest recommendation. Many times he has gone above and beyond to make sure that I'm doing is right for me financially and for my car. I recommend Scott to anyone in need of great service! More
by Andi5000
Employees Worked With
Scott Bremer
November 04, 2015
Poor service center Went here to get a recall done & was charged to turn off the warning message/light that was turned on because of the failed part. How is that not par Went here to get a recall done & was charged to turn off the warning message/light that was turned on because of the failed part. How is that not part of the recall service? I've never been charged for recall service before, ever. Just a way to make some extra money I guess. More
by JMat
Employees Worked With
Pedro
September 23, 2015
Taken Advantage of I would never purchase a car from McCarthy Chevrolet again. I purchased a 2015 Chevy Cruze which I quickly realized was not the car for me. I purcha I would never purchase a car from McCarthy Chevrolet again. I purchased a 2015 Chevy Cruze which I quickly realized was not the car for me. I purchased it on 7/25/15 and the MSRP was $25685. On 9/5/15 when I went to trade the vehicle in (1876 miles) at another dealership I was told my vehicle was only worth $14000. I never in a million years thought that a vehicle could loose 45% of its value in less than 60 days. So I took it back to McCarthy's to see what they would offer. I was told by Tim Gibson, sales manager, he would give me $17000 if I purchased another vehicle at their dealership. I did not want any vehicles that they had nor could I afford anything since I just lost 32% on this vehicle with his offer. Finally, I found a vehicle at Olathe Kia that I was happy with and could afford so I contacted Tim Gibson again to see if the dealership would purchase my car back for the $17000 that he quoted. He said "No". He would purchase my car for $16500 and I would have to deal with the state of KS to get a refund of my sales tax paid on the original purchase. Kia called Tim to see if the dealership would do a bid buy transfer for the $16500 so I wouldn't lose my sales tax credit and he said "NO" he would only give $15500. So I called Tim directly and was told he would not help another dealership make a sale and would only give $15500. I explained in tears that he would be helping me not the Olathe Kia dealership and again was told to take it or leave it. So in closing I can't thank the Olathe Kia dealership enough for all there help in this vehicle transaction. I did not want anything more to do with the McCarthy dealership or Tim Gibson so we took the $15500. Tim Gibson if you read this post, I don't know how you sleep with yourself at night. You must enjoy taking advantage of hard working Americans on a limited budget. Yes I made a mistake going from a SUV to a car and knew I would lose a couple thousand dollars trading the vehicle in shortly after buying it but I never thought I would be completely taken advantage of. Lastly, since I used my neighbors GM Friends and Family Discount to make the original purchase and still lost money I want all the GM employees to know how little the dealerships think of the value of your vehicles. So much for buying American made vehicles. Lesson learn at a high cost. More
by Taken Advantage Of
Employees Worked With
Tim Gibson
September 16, 2015
went above and beyond I live in Lubbock Texas. I found a car online and worked out the details over the phone. I rented a car and drove 700 miles to pick up the car up in O I live in Lubbock Texas. I found a car online and worked out the details over the phone. I rented a car and drove 700 miles to pick up the car up in Olathe Kansas Where the dealership was located . After all the paper work was done and we drove off the car had and electrical problem that caused the gas gauge to show empty when you fill the gas tank up. Since this was a use car they never fill the gas tank up so this problem went unnoticed . At this point is where you find out if you are dealing with a credible car dealer that cares or just one that is interested in the numbers only. We had completed the deal and this problem came up. The repair was going to cost $1100 since they had to pull the rear end out to get the gas tank out to replace the part, very labor intensive. Also the parts would have to be ordered so the repair would take several days to complete, but we could no wait since we had to get back to our jobs in Texas on Monday. So at this point I was very upset so they let me out of the car deal and I rented a car a second time to drive back home. Now they did not have to do that since I had already completed the paperwork and the deal was done and we had driven off. But they did just to make it right. Think about that, how many car dealerships do you think would do this. Also I was from out of state and the odds of me ever buying a car from them again will very slim. so this in itself is very impressive. Once the owner of the company found out what had happened they called me and offered to fix the car at no extra charge and also discounted the price of the car to make up for my out of pocket cost to rent a car for a second time and hotel expenses a second time. And if that where not enough my salesman (Carl) offered to drive the car half way to me on the next Sunday so I didn't have to come as far. So we took the deal and Carl and his wife took a Sunday out of their life to deliver the car to me in Oklahoma City the next Sunday. Now if that is not customer service and customer care I don't know what is. Thank you Carl and McCarthy Coverlet for being so honest and caring and making it right. Mike Williams Lubbock Texas More
by buzz84806
Employees Worked With
Carl Gray
