McCarthy Hyundai

Wow, have things changed! It has been 10 years since my last miserable car buying experience and what a difference! The entire staff at McCarthy Hyundai was very friendly and It has been 10 years since my last miserable car buying experience and what a difference! The entire staff at McCarthy Hyundai was very friendly and helpful. Terrence provided us with exceptional service. His positive, low-key and thoughtful approach as a car salesperson came as a welcome surprise from previous experiences at other dealers. He was very knowledgeable about the car and its features, effectively explaining complex (to me) information in terms I was able to understand. His respectful attitude throughout the whole car buying process turned a usually uncomfortable experience into a no pressure, informative, easy time. I’ll be back in 10 years! More

Great experience! This is the third Hyundai we have purchased, the first from this dealership. Jack Keading. and Michael Ball were great help in providing a quality veh This is the third Hyundai we have purchased, the first from this dealership. Jack Keading. and Michael Ball were great help in providing a quality vehicle at a very fair price. Kent Rose in financing provided what I wanted without pressure. The overall experience was great, and we look forward to future business with McCarthy Hyundai! More

Great to work with! I have bought several vehicles from McCarthy Hyundai and it has always been a pleasure to work with. From sales to financing, they have been the best! I have bought several vehicles from McCarthy Hyundai and it has always been a pleasure to work with. From sales to financing, they have been the best! More

3rd hyundai we have purchased and we love it and them! No upscale pressure...he talked us though what we want and what was worth buying...saved us money that way! Very honest and great to work with!!!! No upscale pressure...he talked us though what we want and what was worth buying...saved us money that way! Very honest and great to work with!!!! More

Super to work with! Easiest time I've ever had buying a car. Great customer service and very friendly staff! I never felt an ounce of pressure from anyone while making Easiest time I've ever had buying a car. Great customer service and very friendly staff! I never felt an ounce of pressure from anyone while making a decision to buy a vehicle. More

I bought it After comparison with other dealerships, I came back to Mc Carthy. Having purchased my last two vehicles at this dealership, it was my goal to stay wi After comparison with other dealerships, I came back to Mc Carthy. Having purchased my last two vehicles at this dealership, it was my goal to stay with them. It was also my goal to get the best price. They were able to accomplish that goal for me. I have worked with the service department because of my last vehicles and that is another reason I wanted to stay with Mc Carthy. Terrance is a hardworking, honest and customer friendly salesperson. He did not pressure. More

Impressed!! My first impression of McCarthy Olathe Hyundai was that the staff was friendly and welcoming and the facility was clean and well organized from the sa My first impression of McCarthy Olathe Hyundai was that the staff was friendly and welcoming and the facility was clean and well organized from the sales/financial offices to the restrooms and customer lounge. I really was not planning on purchasing on Saturday, but working with Terrence McConnell made the decision to go ahead a good one. Every sales person greeted us as we walked in the door. And Terrence was right there to meet with us, juggling customers, yet never making me wait very long between test drive and negotiation sessions. I was afforded several options and Terrence listened to my preferences and worked with me. Personally, I have always been a Honda driver. I had visited a Honda dealer the previous week where NOT ONE sales person asked to help me--my Pretty Woman kicked in--Honda you "made a big mistake, huge". I traded in my Honda CRV and drove away from McCarthy with a 2015 Tucson. And, Terrence even came to my house and picked up my trade in. I didn't even have to drive back. I have never been accommodated by a car dealership like this EVER. I appreciate being treated intelligently and fairly by the entire McCarthy crew, especially Terrence McConnell. Thanks also to Kent Rose in Finance and Michael Ball, manager. This may very well be the norm for this dealership, but as my first experience with them I WAS IMPRESSED and hope future dealings are just as positive. This is how loyal customers are created! More

What a great experience! I have to say that I have been to this dealer before when we bought our Nissans next door. Each time we went in to the Hyundai dealer, we vowed never I have to say that I have been to this dealer before when we bought our Nissans next door. Each time we went in to the Hyundai dealer, we vowed never to buy a car at that location because of the absolute lack of service everytime we visited. In fact we bought our first Hyundai at Shawnee Mission Hyundai through Mike Ball. Fast forward to now where Mike Ball has joined the McCarthy dealership and WHAT A WORLD OF DIFFERENCE a good sales manager makes! Now McCarthy Hyundai is a very positive experience. He has hired new salespeople and they approach customer service with a whole new and improved attitude. I had the opportunity/fortune to work with Ferdinand Guinto and Michael Ball. Mike had even recognized me from three years ago when he was at Shawnee Mission. Ferdinand is the most genuine, approachable, caring, and easy to work with salesperson I have ever worked with. I had a trade-in and wanted to lease a new 2015 Sonata (what a car). The deal they gave me for both left the other dealerships in the dust. Kudos to Ferdinand, Michael and Kent (the finance mgr) for such excellent service. I highly recommend this dealership as I am positive your experience will be the same as mine no matter who you work with- particularly Ferdinand. Happy Hunting! More

McCarthy Olathe wants you to be happy I was very impressed with the staff at McCarthy Hyundai in Olathe. I bought a 2015 Santa Fe on 12/22/2014. First off if you are looking for a salesman I was very impressed with the staff at McCarthy Hyundai in Olathe. I bought a 2015 Santa Fe on 12/22/2014. First off if you are looking for a salesman that wants to make you a deal and leave you feeling like you were treated fair, ask for Terrence McConnell. He is a straight shooter. I have bought six cars from Mr. McConnell. I appreciate his friendliness and his low pressure approach. He wants to sell cars but he also wants to have you be a repeat customer. Terrence tries to make it a win/win situation for him and the customer. I trust him. In the past I have always enjoyed my discussion with Terrence but two years ago I was fed up with the people on the finance side of the business. I had to think hard about doing business with McCarthy a seventh time. I was promised something two years ago when I bought a Sonata. Long story made short, what I was promised never came to fruition. Saturday I met the new floor manager, Michael Ball. He explained to me that I was lied to 2 years ago. He apologized for something that he was not a part of, Mr. Ball started working for this store in June. Bottom line, he could have said whatever, but he sat down and talked to me and my wife. He apologized and told me that he wanted to make things work, that he wanted to right a wrong. In short, Mr. Ball is a stand up guy. A lot of times when you work a deal with the salesman, the finance guy guilts you into a bunch of add-ons. That was not the case this time. Ask to meet with Kent Rose. He is low key and no pressure. He suggested that we take the gap insurance. This is a good idea to consider to keep from getting upside down with your car (owing more for the car than it is worth). That is all Mr. Rose suggested. I had to ask for the maintenance agreement. This is something that you may want to add. Bottom line is that I was totally impressed with Kent and Michael. They completed the experience of buying a car. Thanks for your help gentlemen. Perspective buyers, ask for Terrence. It is worth your time to listen. Good luck! More

Great Dealership - Excellent Pricing - Easy Transaction I traded in a 2012 rspec 5.0 Genesis and bought a new 2015 Genesis 5.0 Ultimate. McCarthy Hyundai gave me above book value for my trade and kept me n I traded in a 2012 rspec 5.0 Genesis and bought a new 2015 Genesis 5.0 Ultimate. McCarthy Hyundai gave me above book value for my trade and kept me near invoice on the new vehicle I purchased. The funny thing was, this was their first offer. There was no need to negotiate hard because they gave me a good price up front. This is my second Hyundai and both were purchased from Michael Ball and his team (thanks Ferdie). Completely easy to work with and a great experience overall. I would recommend this dealer. More