McCarthy Hyundai

McCarthy Olathe wants you to be happy I was very impressed with the staff at McCarthy Hyundai in Olathe. I bought a 2015 Santa Fe on 12/22/2014. First off if you are looking for a salesman I was very impressed with the staff at McCarthy Hyundai in Olathe. I bought a 2015 Santa Fe on 12/22/2014. First off if you are looking for a salesman that wants to make you a deal and leave you feeling like you were treated fair, ask for Terrence McConnell. He is a straight shooter. I have bought six cars from Mr. McConnell. I appreciate his friendliness and his low pressure approach. He wants to sell cars but he also wants to have you be a repeat customer. Terrence tries to make it a win/win situation for him and the customer. I trust him. In the past I have always enjoyed my discussion with Terrence but two years ago I was fed up with the people on the finance side of the business. I had to think hard about doing business with McCarthy a seventh time. I was promised something two years ago when I bought a Sonata. Long story made short, what I was promised never came to fruition. Saturday I met the new floor manager, Michael Ball. He explained to me that I was lied to 2 years ago. He apologized for something that he was not a part of, Mr. Ball started working for this store in June. Bottom line, he could have said whatever, but he sat down and talked to me and my wife. He apologized and told me that he wanted to make things work, that he wanted to right a wrong. In short, Mr. Ball is a stand up guy. A lot of times when you work a deal with the salesman, the finance guy guilts you into a bunch of add-ons. That was not the case this time. Ask to meet with Kent Rose. He is low key and no pressure. He suggested that we take the gap insurance. This is a good idea to consider to keep from getting upside down with your car (owing more for the car than it is worth). That is all Mr. Rose suggested. I had to ask for the maintenance agreement. This is something that you may want to add. Bottom line is that I was totally impressed with Kent and Michael. They completed the experience of buying a car. Thanks for your help gentlemen. Perspective buyers, ask for Terrence. It is worth your time to listen. Good luck! More

Great Dealership - Excellent Pricing - Easy Transaction I traded in a 2012 rspec 5.0 Genesis and bought a new 2015 Genesis 5.0 Ultimate. McCarthy Hyundai gave me above book value for my trade and kept me n I traded in a 2012 rspec 5.0 Genesis and bought a new 2015 Genesis 5.0 Ultimate. McCarthy Hyundai gave me above book value for my trade and kept me near invoice on the new vehicle I purchased. The funny thing was, this was their first offer. There was no need to negotiate hard because they gave me a good price up front. This is my second Hyundai and both were purchased from Michael Ball and his team (thanks Ferdie). Completely easy to work with and a great experience overall. I would recommend this dealer. More

1st new car in 12 years!! I love my new Elantra Limited!! I have not had a new car in 12 years and this car has been everything I thought it would be. Thank you "Ferdie" for I love my new Elantra Limited!! I have not had a new car in 12 years and this car has been everything I thought it would be. Thank you "Ferdie" for your not pushy sales skills. And Thank you also to Michael Ball, and Brian in finance for helping get the car I wanted at the price I wanted!! More

They went the extra mile They reacted to every whim and concern I had in the most professional and timely manner. They have great people especially Fernando Guinto and Michae They reacted to every whim and concern I had in the most professional and timely manner. They have great people especially Fernando Guinto and Michael Ball. I am very happy with everything so far and they truly went above and beyond to help me have a pleasurable experience and end up with the car that I love. I would recommend them without hesitation. More

My first car! I had a wonderful buying my first car at this dealership. I felt that I got the best car, with all the features I wanted and then some, for the best p I had a wonderful buying my first car at this dealership. I felt that I got the best car, with all the features I wanted and then some, for the best price. I left feeling really great and not overwhelmed by the experience at all. Terrence was wonderful and really worked with me to make sure all my needs were met. More

Great experience This was the best experience buying a car ever. All staff was very friendly. Terrence explained every detail about the car. He knows his product insid This was the best experience buying a car ever. All staff was very friendly. Terrence explained every detail about the car. He knows his product inside and out. He was very professional and it was a pleasure doing business with him. He went beyond my expectations. I would definitely recommend McCarthy Olathe Hyundai. More

Excellent customer service Ferdinand Guinto and Michael Ball have been great to work with during my car shopping experience. Professional, friendly and transparent in their com Ferdinand Guinto and Michael Ball have been great to work with during my car shopping experience. Professional, friendly and transparent in their communication and interactions with me. They have gone out of their way to make accommodations that enhanced my shopping experience. More

Ferdinand Guinto - Ethical, Friendly Profesional Ferdinand Guinto (Ferdie!) at McCarthy is an absolute professional. He went above and beyond my expectations. After shopping for months, my wife and I Ferdinand Guinto (Ferdie!) at McCarthy is an absolute professional. He went above and beyond my expectations. After shopping for months, my wife and I went to Ferdie for help. In response, he quickly went out of his way to find exactly what we were looking for and at reasonable prices too! With a friendly attitude, a comfortable environment, and a deeply ethical approach, I would recommend Ferdie to anybody. It's nice to have a friend in the business. More

Excellent and enjoyable car buying experience!! I have been looking to purchase a car for several months. When I arrived I was introduced to Ferdie, who was very friendly and helpful. When he show I have been looking to purchase a car for several months. When I arrived I was introduced to Ferdie, who was very friendly and helpful. When he showed me the Azera, I felt like that was the car for me. He was very helpful, but not pushy, which I appreciated!!!!. The next day I came back to take another look, and a request to take the vehicle on an extended test drive; which they granted me. Mike Ball, the sales manager, was also very helpful and wanted to assist me with his service. The next day, I returned and wanted to purchase the car. Another good experience!! After the deal was done, Brian Lepic processed all of the paper work to complete the purchase. Brian too was quite professional and made even this part of the car buying experience one that was pleasant and enjoyable. I left the dealership feeling like I had just acquired 3 new friends. The next day I had a problem with my audio system. I called the team, and they told me to bring in the car. Drew in the service department fixed the problem as soon as I got out of the car, and I was back on the road in 10 minutes. Thanks again to the entire team for a great car buying experience.!! I was impressed by everyone, and I would recommend this dealership without question!! John H. More

Hassle free I went looking for a specific vehicle at McCarthy. After I arrived I learned the vehicle had been sold the day prior. Jerome spent the next half hou I went looking for a specific vehicle at McCarthy. After I arrived I learned the vehicle had been sold the day prior. Jerome spent the next half hour with me searching the lot for a comparable vehicle. We located an amazing Hyundai Santa Fe. I appreciated the fact that Jerome showed me only vehicles in my price range and didn't try to push me into a more expensive vehicle. I returned later in the day and closed the deal. They agreed to throw in a free tune-up as well. In summary, Jerome did everything in his power to turn me into a lifelong customer. To top it off, we all watched the Kansas City Royals advance to the World Series while finishing paperwork! More