
McCarthy Hyundai
Olathe, KS
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Excellent Sales team and Dealership !!!! Brian Lepic did an exceptional job in the sale of a 2014 Elantra for my wife and I. From the moment I sat down to review my situation and needs with Brian Lepic did an exceptional job in the sale of a 2014 Elantra for my wife and I. From the moment I sat down to review my situation and needs with Brian, he and the sales manager addressed those needs and placed me on a car that met those needs perfectly. Brian spent the time to review the cars features and trim levels and options if I decided to move to a different trim level. After my initial test drive, I asked to be allowed to take an extended test drive so my wife would have an opportunity to drive it to determine her satisfaction of the Elantra. This allowed us to save time at the dealer later. When my wife and I returned later we we greeted right away by Brian and he spent time reviewing the car and offer again with us. Once we agreed on a price on our trade and the car, the process moved along quickly as Kent Rose had spent time ealier in the day getting our financing all taken care of. I can't express enough how nice it was to deal with Brian and Kent in moving the process along smoothly. Once we got done in finance, Brian spent time again going over all the features of the car with my wife as the car is her daily driver and left her very comfortable. This is the third Hyundai and each time they top themselves. Purchasing a car can be a stressful time, but I can assure everyone that Brian Lepic and the staff at McCarthy Hyundai lower that stress and made it an enjoyable experience. Thanks to everyone for getting us in our new Elantra. John and Marion Troast More
Amazing customer service I walked into the dealership and was immediately greeted. I told them I was in the market for an Elantra. I was directed to Kim Warner, who talked to I walked into the dealership and was immediately greeted. I told them I was in the market for an Elantra. I was directed to Kim Warner, who talked to me about what I wanted. I indicated the specifics, and Kim said that I would need to get an SE to get the options I wanted. He then asked about color. There were a few on the lot that had the colors I wanted, so he went online and checked other Hyundai dealers within a 250 mile radius to see if they had an SE in the color we wanted. He also brought up a limited in the color we really wanted. After test driving the 2014 Elantra, we went back to the dealership to discuss cost and trade-in value. In short order, an agreed upon deal was struck with Jeremiah. I can't say enough about the dealership, it's customer service and low-pressure sales. More
Chuck Childress - Santa Fe Sport Chuck was great. Met our expectations and reasoning for price. Only had one round of negotiation. The wait at the dealership after we said "yes" regar Chuck was great. Met our expectations and reasoning for price. Only had one round of negotiation. The wait at the dealership after we said "yes" regarding paperwork was a bit long though. More
Kim Warner is one of the best salesman to work with. He made the experience so easy and simple. I would definitely recommend him to anyone in the market for a new vehicle. made the experience so easy and simple. I would definitely recommend him to anyone in the market for a new vehicle. More
I stumbled across a good deal on a used Elantra on their website. I noticed when I visited the store that the price on the window was higher than the price listed on the dealer website, but I decided not t website. I noticed when I visited the store that the price on the window was higher than the price listed on the dealer website, but I decided not to voice that I knew that until price negotiations happened. I wanted to see if I'd have to fight for that price or if they'd volunteer it. Chris (Blue Springs location) greeted me on the lot and was quite friendly. Turns out he's a motorcycle guy, like myself. I can say that during my entire visit and test drive, never once did Chris make me feel pressured. This is hugely appreciated. When it got to price negotiation time, I waited to see if Chris worked up a deal for me at the (higher) price on the window or the lower advertised web price. Without my mentioning that I had seen the lower web price, Chris volunteered that there was a web special price that was lower than the window price. I was pleased to see that he was up front about this without me having to go there myself. I made an offer slightly lower than the web price, which was accepted. Again, never during the sale process did I get the typical high pressure run-around dealership vibe. Numerous times during my visit, I was offered something to drink by Chris and other staff. Sure enough, when I checked it out, there was a cooler full of drinks in the lounge. A small detail but nice. I later returned to the store to buy an accessory for my "new" car. Chris noticed I was on the lot and came over to greet me. I had my 3-year old with me, and let me tell you, she is a big fan of the Otis Spunkmeyer cookies they have near the parts counter. She later told my wife that we had gone to the Hyundai store and got cookies. Looks like you guys are doing OK with the future Hyundai drivers. LOL. Good job. I am a pretty critical person, and I guess if you're going to be critical of bad service, you had better be willing to acknowledge good service as well. Hence taking the time to post this positive comment. Thanks. Matt More
Drove all the way from Omaha, NE because they had the exact car I wanted. I was dreading the experience but Nick made it so simple and quick, I got my girlfriend to go back later to get a car there as w exact car I wanted. I was dreading the experience but Nick made it so simple and quick, I got my girlfriend to go back later to get a car there as well. It was totally painless and Nick was an absolute pleasure to deal with the whole way through. He made sure I was happy with everything. In addition, finance was able to get me a lower rate than what my bank was providing, which was something I didn't think possible. Not only that, but they didn't pester me with stupid add-ons for the car or other useless things you have to say no to. Like I said, totally painless. Of my 4 car buying experiences, this one was hands-down the best one. I will continue to make the trek for future cars. More
I went to another DEALERSHIP in Kansas to buy a vehicle and after 2 hours of wasting my time, I drove a little further. It took me about 10 mins to get there and I was shocked at how diffrent they were. and after 2 hours of wasting my time, I drove a little further. It took me about 10 mins to get there and I was shocked at how diffrent they were. Everyone seemed to care. They didn't try to get me to buy something I didn't want and they gave me options. I would have to say that if anyone I know wants a new Hyundai that they will drive another 10 mins because the serves was worth it. More
I bought an Elantra GT there. The staff was very friendly. I don't really know what other people mean. Jeremy was very friendly and genuinely interested in helping me. Totally painless. friendly. I don't really know what other people mean. Jeremy was very friendly and genuinely interested in helping me. Totally painless. More
Nick was very thorough and went above and beyond, to make sure we were 100% satisfied with everything! We felt very relaxed and comfortable with Hyundai, and will definitely be doing business with them again sure we were 100% satisfied with everything! We felt very relaxed and comfortable with Hyundai, and will definitely be doing business with them again. More
Very unprofessional and dishonest salesmen! Wrote prices down on a piece of paper with no explanations. Tried to sell us a car at an 8% interest rate. Didn't have the car we wanted. Jeremy talked very conde down on a piece of paper with no explanations. Tried to sell us a car at an 8% interest rate. Didn't have the car we wanted. Jeremy talked very condescendingly to us. He became a little bit nicer once we agreed to buy a car. When we went to get our paperwork that we had to submit to sign the papers, we stopped by Shawnee Mission Hyundai just to see, and had a completely different experience. What angered me is that Jeremy lied to us about everything from financing to bank interest rates to even the availability of the car we wanted. Not to mention....the car that we were discussing to buy was sold while we were discussing it. So, he had to "contract" another one for us. Once they lost our trust on all the other things, who knows what else they lied to us about. If you want to buy a car, go to Shawnee Mission Hyundai. McCarthy will just rip you off, play mind games, and make your car buying experience extremely stressful!!! Also, this was our third time going there. The first few times we went, we talked with a guy named Alex who seemed to be much more honest and straightforward. Funny thing is...third time we went, we got Terrence who didn't know what he was doing and kept referring everything to Jeremy. And...they told us Alex didn't work there anymore...hmmm, now I wonder why! More