
McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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They were helpful, Greg was very patient and informative on what I was looking for and did everything he could to get me what I wanted in my budget. Definitely recommend this group. on what I was looking for and did everything he could to get me what I wanted in my budget. Definitely recommend this group. More
We had a wonderful experience with Greg. He was very patient with us as we worked to decide which truck would work best for us. He was very friendly and knowledgeable and helped us to feel c He was very patient with us as we worked to decide which truck would work best for us. He was very friendly and knowledgeable and helped us to feel comfortable with the choice we made. We were also pleased with the assistance that Michael gave us regarding our trade in and getting us the best deal possible. We have been customers of Lee's Summit Dodge Chrysler Jeep Ram for 15+ years. More
The salesmen are fantastic! They are knowledgeable, attentive, and very friendly. They list to what you want, and do their best to find you exactly what you're looking for. Gre They are knowledgeable, attentive, and very friendly. They list to what you want, and do their best to find you exactly what you're looking for. Gregory Ruxlow is one of the absolute best salesperson I have ever dealt with. I walked away with my dream truck at a price too good to pass up. More
We brought my Wrangler to LS Jeep for service after numerous attempts (6) and several months of our frustration by another local dealer who could not diagnose or repair the issue. Jonathan was our serv numerous attempts (6) and several months of our frustration by another local dealer who could not diagnose or repair the issue. Jonathan was our service advisor and he was so enthusiastic about taking on the challenge and wanting to make it right. He went above and beyond to ensure we felt confident in their work. He and his team were able to repair our vehicle and resolve the issue in just a few days. Their service and professionalism was incredible. I can tell their techs treated my vehicle with care and quality as not only did they fix it, they detailed the engine bay, cleaned everything up and made it look brand new. I will be coming back for service needs in the future. Thank you, Jonathan!! More
Greg is rad. Never once pressured us to buy, didn't blow our phones up while we took a week to decide and look at other options. 11/10 Never once pressured us to buy, didn't blow our phones up while we took a week to decide and look at other options. 11/10 More
On February 23, 2023, I brought my 2014 Dodge Durango Citadel to Lee's Summit Dodge for a standard transmission pan drop and refill. After the service was completed, I noticed harsh shifting between gear Citadel to Lee's Summit Dodge for a standard transmission pan drop and refill. After the service was completed, I noticed harsh shifting between gears 1, 2, and 3. However, even after a week, the shifting issue persisted during downshifting and upshifting. As a result, I decided to take the truck back to Lee's Summit Dodge to ensure that the fluid levels were correct and nothing was overlooked. However, when I discussed the issue with Lindsay, the manager at the time, and their transmission technician, I was informed that they had noticed the harsh shifting as well. However, they claimed that the recent transmission refill they performed would not have caused such improper shifting, and I would need to pay $350 or more for a transmission relearning process. While I understand that relearning the transmission may be necessary in some cases, I do not believe it should apply in this situation, as the car was shifting fine before the preventive maintenance was performed. I expected some willingness to meet in the middle and seek a resolution. Upon reviewing other reviews, I should have recognized the warning signs. I will ensure that my experience is shared on all relevant platforms to warn others about encountering a similar situation. Unfortunately, this is the first time I have encountered a dealership that is unwilling to work with me to seek a resolution for a car they had just serviced. I will also be sharing my dissatisfaction with Dodge about this matter. More