
McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
Great service and buying experience Car buying is exhausting and it's a task that I never look forward to. But that task was simplified by Mr. Saunders and Mr. Smith as I was able to mak Car buying is exhausting and it's a task that I never look forward to. But that task was simplified by Mr. Saunders and Mr. Smith as I was able to make the entire deal work by phone and email, with my only task being to test drive the vehicle upon my arrival. I walked away with a 2015 Dodge Dart and couldn't be more pleased with my experience. The level of professionalism exhibited by Mr. Saunders and Mr. Smith was exemplary. They looked out for My best interest as a consumer by making sure I not only received a vehicle I like, but reliable and safe. I would definitely recommend Mr. Saunders to other buyers. More
Great Job The finance guy was GREAT also, I can't remember his name to review him. I was very happy with my experience and I love my new van The finance guy was GREAT also, I can't remember his name to review him. I was very happy with my experience and I love my new van More
Service on vehicle The service department is always knowledgeable,friendly and great customer service. They're always friendly and always willing to help and to answer a The service department is always knowledgeable,friendly and great customer service. They're always friendly and always willing to help and to answer any questions that I have. I wouldn't take my vehicle any place else to be serviced. More
Great service once again As always we received service above and beyond what was to be expected. Mr. Ross is a great rep and, as always, was prompt and professional in his con As always we received service above and beyond what was to be expected. Mr. Ross is a great rep and, as always, was prompt and professional in his contact with us. Thanks for having such great employees More
Excellent Sales Rep, But Overly Pushy Finance Guy We had outstanding service from Les Saunders! He was very knowledgeable and gave us time and space to make decisions when needed. He explained every We had outstanding service from Les Saunders! He was very knowledgeable and gave us time and space to make decisions when needed. He explained everything to us throughout the day and was very upfront and honest, which was much appreciated. His professionalism and excellent customer service was SUPERB! He really seemed to be very customer service oriented and took time to make sure we left happy and comfortable with our purchase. The only negative to our experience was our time with the finance guy, Christopher Smith. He was way too pushy, to the point of being disrespectful, in my opinion. I get that he had a job to do, which included advocating extra coverage, but I, personally, do not in any way appreciate having to repeatedly restate, justify, and almost argue our decision to decline extra coverage. I find this disrespectful and rude and it really disappoints and surprises me LS DCJ would be okay with this. More
Wonderful Service Pleasant, always willing to help. I had made an appointment but took my Durango in early. They actually finished everything BEFORE my actual appoint Pleasant, always willing to help. I had made an appointment but took my Durango in early. They actually finished everything BEFORE my actual appointment time. Jesse checked me in, and provided additional information for service needed on my Charger. Jonathan checked me out for the oil change on my Durango. More
Recall The dealer installed a new ignition switch on our 2007 Jeep grand Cherokee. This is a terrible recall. When we picked up our jeep there is grease all The dealer installed a new ignition switch on our 2007 Jeep grand Cherokee. This is a terrible recall. When we picked up our jeep there is grease all around the ignition switch a greasy sticker they put on to show the operation of the new ignition and grease on the dashboard. More
Service I brought my vehicle in because of hard starting. They determined that it was the battery. However I am convinced that it may be that the starter is I brought my vehicle in because of hard starting. They determined that it was the battery. However I am convinced that it may be that the starter is dragging which causes high load on the battery. I'll wait and see if it helps. More
Very positive My sales consultant Les Saunders did an excellent job in helping me in secure my best possible deal. He was very knowledgeable on his product line My sales consultant Les Saunders did an excellent job in helping me in secure my best possible deal. He was very knowledgeable on his product line and helped get me top dollar for my trade. I highly recommend Les to anyone looking for a car or truck. More
Third New Purchas Nate is my salesman. He makes mefeel like I am buying a car from a family member. He always makes sure I am getting the best deal he can get for me. Nate is my salesman. He makes mefeel like I am buying a car from a family member. He always makes sure I am getting the best deal he can get for me. The finance department has always been straight and never tried any less than honorable. More