
McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
new purchase Robert or rl and less were very helpful in getting me into a new vehicle that both me and my wife could agree on they seemed very honest. And made us Robert or rl and less were very helpful in getting me into a new vehicle that both me and my wife could agree on they seemed very honest. And made us feel at home through the process. It's hard to find people now a days who you feel like have your interest at heart. With them I felt that way. And as long as everything goes the same as day one in the future I plan on making future purchases again. Thank you rl and Wes for your professionalism and utmost respect. More
Service Department Experience Another one of my customary "Drive in without an appointment" visits. Suspected a faulty/defective sensor for the gas cap 'warning' light on the da Another one of my customary "Drive in without an appointment" visits. Suspected a faulty/defective sensor for the gas cap 'warning' light on the dash display that would no go out. Thorough diagnosis found no obvious defective parts - 'computer' was re-flashed and light went out. Completely satisfied with Service Department however Sales is sub-par. Very few vehicles on display. No descriptive sales brochures available for Dodge products. Same situation as when I purchased my 2013 Dodge Journey - in Marshfield, MO, three hours away. More
OUTSTANDING My experience to Lee's Summit Dodge was outstanding from the minute I walked into customer service. I was taken care of by time Missy gave me. I was p My experience to Lee's Summit Dodge was outstanding from the minute I walked into customer service. I was taken care of by time Missy gave me. I was pleased with everything there. More
Fabulous Time at the dealership Jonathan knows my name, my car and how I like to be treated. I love going there for an oil change. I watch TV, visit restroom and use WiFi, sitting i Jonathan knows my name, my car and how I like to be treated. I love going there for an oil change. I watch TV, visit restroom and use WiFi, sitting in comfy chairs. More
Great Service Jeff is awesome, always helping me at the dealership or on the phone. Always a nice experience at Lee's Summit Dodge. Keep up the good work! Jeff is awesome, always helping me at the dealership or on the phone. Always a nice experience at Lee's Summit Dodge. Keep up the good work! More
Follow through Overall this dealership is better than Gladstone. That dealership is ridiculous. I have had service issues at this dealership however. Historically Overall this dealership is better than Gladstone. That dealership is ridiculous. I have had service issues at this dealership however. Historically they don't return voice mails. I have left three in the past and not one single return call. I believe I was over billed a little. Now with regards to my last visit, I went in for my oil change and again asked them to check the brake pads as I have 85K miles. Needless to say that when I got my inspection report, they didn't even check the brakes as requested and as they said they would do. This experience was a 1 star because of this simple request. It sure would be nice if the dealership actually wanted to improve in such areas. Overall a good dealership despite some bad experiences. More
Great Experience Les was incredibly understanding and worked very hard to get exactly what I wanted. It was a great atmosphere at the dealership overall, not pushy or Les was incredibly understanding and worked very hard to get exactly what I wanted. It was a great atmosphere at the dealership overall, not pushy or anything, which is great. It took time, but I was able to drive home in something I will be happy with for a very long time. More
Found a great deal at a great price After searching several dealerships i found a great deal at lees summit dodge and friendly service especially salesman derek law would definitely rec After searching several dealerships i found a great deal at lees summit dodge and friendly service especially salesman derek law would definitely recommend lees summit dodge More
Service Team is always very helpful Jonathan always treats us like we are his only customers. His customer service is always above and beyond. We take all of our Hyundai cars to Jonatha Jonathan always treats us like we are his only customers. His customer service is always above and beyond. We take all of our Hyundai cars to Jonathan for routine maintence. More
Always Excellent Service Went in for Oil Change and Tire Rotation on my 2008 Jeep Patriot. Greeted by a Friendly Smile and an Excellent attitude. Service Adviser 6550 Machiel Went in for Oil Change and Tire Rotation on my 2008 Jeep Patriot. Greeted by a Friendly Smile and an Excellent attitude. Service Adviser 6550 Machiel Shanahan should be commended on her Great Attitude. People ask me why I stick with Jeep/ Chrysler , This is one of the reasons, also I still believe the products speak for themselves. I am hoping to buy a new truck in the near future and it will be a Ram, I am sure. I had a short visit with Jimmy Sheets also, he is always friendly and easy to talk to. I told him about a Orange 70 Duster I had bought brand new, and now there was a Ram Pickup on the showroom Floor that was that same orange color, might be a good Omen. lol More