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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

3.8
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge

September 16, 2015

Wanted More I wanted my salesperson to be more knowledgeable regarding my vehicle. I asked that the vehicle be cleaned and detailed. It was not. I asked if I c More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Asst. manager or manager
Sep 28, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for bringing this to our attention. Unfortunately, it sounds like we fell far short of your expectations as well as ours as it relates to this vehicle sale. We take great pride in providing our customers with the best, most personal service that we can and it sounds like we dropped the ball on this one. We do appreciate your business. Please accept our sincere apology.

September 16, 2015

Happy with 2nd purchase Les Saunders came through for us again. We had a good experience last year buying a Jeep Wrangler so we went back to Les again for our most recent Je More

by Jeep Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, we believe, did an excellent job detailing our new Jeep!, Les Saunders
September 15, 2015

Best experience buying a vehicle Very friendly and hard working they want to put you in that dream vehicle and will do all they can to make it happen will definitely tell all my frien More

by Missyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Saunders, Derrick Ross
September 14, 2015

Great Experience My sales consultant greeted me with a warm welcome and did everything possible to find me the car I like. My experience was awesome!!! He was really k More

by albertais1st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Saunders
September 14, 2015

Service It took two trips on Saturday to get my truck serviced. The first trip I was told it was a two hour wait. Was told to come back later after 1:30 and s More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Ross, Jonathan Schreimann
Sep 28, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

I apologize for the poor quality of service. Please contact me at your earliest convenience so we can discuss the situation and get you taken care of properly. Sincerely, Mike Jones Service Director Lee’s Summit Dodge Chrysler Jeep Ram 816-525-9825 mjones@lsmocars.com

September 14, 2015

"They Aim To Please" Past several years have brought my 2007 Jeep Grand Cherokee to be serviced and maintained at this Lee's Summit Chrysler Dodge Jeep Ram at 1051 SE Oldh More

by laurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rippy
September 12, 2015

Bought a new 2015 Jeep Compass We had called ahead and requested to look at a 2015 Jeep Compass and they had one ready. We wanted to look at a different one and they had it to the More

by ddorr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Sheets
September 10, 2015

What happened Went in for a check on my muffler. I get my car back my battery is dead. I have to have it jumped. Guy said oh I had the keys in the ignition. I fig More

by Jenestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Ross
Sep 10, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

Please accept our sincerest apologies for the inconvenience. We would love the opportunity to make things right. Please bring the receipt for the battery and we will reimburse you for the cost. When a customer takes the time to leave a review online, we listen! We want to again apologize for the inconvenience and let you know we have taken the necessary steps to insure it doesn’t happen again. Mike Jones Service Manager mjones@lsmocars.com (855) 562-5278

September 10, 2015

Great service! We have our oil changed regularly at Lees Summit Dodge Mopar Express Lube and they always get us in and out in a timely manner! More

by jharden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
September 10, 2015

You continue to disappoint me. My husband went in to see about trading in my van. We've been having issues, he made an appointment to have it appraised to consider trading it in. It More

by disappointed van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek from Internet Sales
Sep 28, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

If you’d kindly bring in a copy of the repair they made to fix the vehicle; if we have made an error and owe you a diagnostic refund, we will absolutely do that. Sincerely, Mike Jones Service Director Lee’s Summit Dodge Chrysler Jeep Ram 816-525-9825 mjones@lsmocars.com

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