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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,781 Reviews of McCarthy Jeep RAM Chrysler Dodge
April 30, 2017
No pressure straight forward car buying. Like I said, no pressure, straight forward car buying. Every step of the process is explained, and if you're not familiar with something, just ask. Like I said, no pressure, straight forward car buying. Every step of the process is explained, and if you're not familiar with something, just ask. More
by Dodgeboy
Employees Worked With
Daryl Posey, Ronald Solnosky
April 24, 2017
Friendly and Efficient Service I took some time to shop around while looking for a new Jeep. I had visited a few other dealerships and did not get the same positive feeling or level I took some time to shop around while looking for a new Jeep. I had visited a few other dealerships and did not get the same positive feeling or level of care. I connected with Nathan right away because he was willing to help find exactly what I wanted and make the process of buying a car so easy. What I thought would take my entire day took only two hours. I left loving my new care and knowing that I would recommend Nathan as well as the dealership to others. The entire process was smooth. More
by StacyS
Employees Worked With
Nathan Ebbrecht
April 23, 2017
It was fast and easy. Sales staff very friendly and helpful It was a pleasant experience. The sales staff was very friendly and knowledgeable. Mitchel went above and beyond to make sure I understood how everyt It was a pleasant experience. The sales staff was very friendly and knowledgeable. Mitchel went above and beyond to make sure I understood how everything worked. The paperwork was quick and easy. I Love my new car. More
by New car owner carrol 123
Employees Worked With
Troy Shaw, Daryl Posey, Mitchell Latimer
April 22, 2017
Excellent Customer Service! I went to this dealership because a family friend referred me to Rick (Richard Rippy). I am a college student and this was my first car that I bought I went to this dealership because a family friend referred me to Rick (Richard Rippy). I am a college student and this was my first car that I bought completely myself. Rick was patient, sincere, caring, and understanding of what I needed and what I could afford. He helped me weigh the pros and cons of the car options and I ended up with a Jeep that I absolutely love and am proud to call my own! I could not have asked for a better car buying experience. I highly recommend Rick and this dealership for both car buying and service. More
by FirstCar
Employees Worked With
Rick Rippy
April 21, 2017
EXCELENT in sales and service We went in for regular maintenance and decided to look around. Ron, salesman, approached us & we decided to look at the new Journeys. He was very help We went in for regular maintenance and decided to look around. Ron, salesman, approached us & we decided to look at the new Journeys. He was very helpful. We finally made a decision on a vehicle. They couldn't have been anymore helpful. We love dealing with LS Dodge. We have bought other vehicles from them and we have always been satisfied. More
by Jamdcbsm
Employees Worked With
Mike, Jeffrey Snyder, Daryl Posey, Ronald Solnosky
April 21, 2017
Dreams come true Since a teenager I've loved Jeep Cherokees. Ron, Quincey, and Daryl made this experience one of a kind!! They were kind, courteous and never gave up o Since a teenager I've loved Jeep Cherokees. Ron, Quincey, and Daryl made this experience one of a kind!! They were kind, courteous and never gave up on getting me financed!! I'm very satisfied with my experience and my car!! Great job fellas!!! More
by Musicmankc72
Employees Worked With
Quincey Hill, Daryl Posey, Ronald Solnosky
April 18, 2017
Purchase of a 2017 Ram 1500 Adrienne and the internet manger (Quincy) were great. Adrienne took as much time as I wanted to answer as many questions as I had. Daryl in finance Adrienne and the internet manger (Quincy) were great. Adrienne took as much time as I wanted to answer as many questions as I had. Daryl in finance was good as well. He gave me the pitch on the extended warranties but fairly low pressure compared with most finance managers I have dealt with at other dealers. He did an excellent job of explaining all of the 5 or so options for extending warranties but I never felt like he was forcing me to decide on something that was not right for me. I am not sure why each step of the process took sooo long, since I came to the dealership knowing what I wanted and we agreed on a very fair price very quickly. The fact that it took at least twice as long (4 hours) as I thought it should was frustrating. I will say Adrienne did a good job of making sure I was comfortable during the delays. Overall it was as pleasant an experience as any I have had for a vehicle purchase. More
by Ram 1500 Buyer
Employees Worked With
Quincey Hill, Daryl Posey, Adrienne LaGuardia
April 17, 2017
Service Advisor Dustin Love the smile and attitude. Gave me the feeling that your dealership valued my business. Looks like he enjoys his job and that flowed over to me as Love the smile and attitude. Gave me the feeling that your dealership valued my business. Looks like he enjoys his job and that flowed over to me as a customer. More
by Harlan B.
Employees Worked With
Dustin Schorr
April 15, 2017
$1100 error I took my Dodge Challenger to the service department because the windshield wipers were on constantly and could only be turned off by removing the fus I took my Dodge Challenger to the service department because the windshield wipers were on constantly and could only be turned off by removing the fuse. I was quoted in excess of $1100 for repairs. I was told the windshield wiper motor had shorted out and back fed into the Total Integrated Power Module (TIPM), shorting it out also. I elected not to make the repairs because this explanation for the problem seemed questionable. When I picked up the car, I asked the service writer why, if the wiper motor shorted out, was it still working? I was told he didn't know, and would have to ask the technician. He told me he would call the next day with an answer. I never heard from him. I did my own research and learned that replacing the TIPM and wiper motor is very easy, so I set out to buy the parts. There were only four TIPMs available for my car in the entire United States, located at dealers in New York, Florida and California. None of them would sell me the part. I then purchased a used TIPM and wiper motor from a salvage yard and installed them in the car. Windshield wipers were still on constantly. I am now thankful the dealers did not sell me the TIPM because I would have spent nearly $500 for a part that was not the issue. I then replaced the multi-function switch on the steering column and the problem was solved. The switch was my first suspect but I initially placed my trust in this dealership. I complained to the service department and they did refund me the diagnostic fee I was charged. They would not reimburse me for the needless parts I bought, nor would they take responsibility for the misdiagnosis. I later received a customer satisfaction survey letter. I recently called the dealer representative whose name was on the letter and told her the story. She said she would check with the manager to see if there was any additional assistance for me. I have yet to hear from her. I am thankful I did not authorize the repairs because I suspect they would not have owned up the misdiagnosis and I would have been charged extra to also replace the multi-function switch. More
by BobR
Employees Worked With
Missy Shanahan
April 15, 2017
New Vehicle Experience Friendly & Fair. Answered my questions. Have always had great experience with service. 1st time with sales. Plan on having all my service do here Friendly & Fair. Answered my questions. Have always had great experience with service. 1st time with sales. Plan on having all my service do here if possible. More
by Harlan B.
Employees Worked With
Ronald Solnosky, Robb Godard, Dustin Schorr
