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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

4.0
1,792 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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1,792 Reviews of McCarthy Jeep RAM Chrysler Dodge

January 15, 2017

Lies!!!! The beginning process started out very well with Quincy, who was working to get us into a new Dodge Ram truck. I got a call Friday night stating that More

by Katie Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quincey Hill, Daryl Posey, Tremanye Williams
Jan 16, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Ms. Johnson, Thank you for taking the time to provide us feedback about your experience. I understand you spoke with our Sales Manager first thing Saturday morning and he told you that if you don't want the truck, bring it back and we would unwind the deal. He told you that he wants you to be happy with your purchase. You told him that would keep the truck. You can come by the dealership and cancel any extra products you purchased. Thank you, John Bock General Manager Lee's Summit Dodge Chrysler Jeep Ram 816-525-9825

Jan 16, 2017 -

Katie Johnson responded

I will be coming by and canceling all extra products that we were forced to buy. That is where my issues stemmed from is the fact that we were lied to and MADE to purchase over $3k of crap. He told us we had to, which was a lie. And I guarantee he has done this to others and they were unaware that they could cancel and they are stuck paying for this extra. Had he listened to me and not done the deal with all of the extras, my payment would have been lower also. I did speak with your sales manager and he would have allowed me to bring the truck back and get my Jeep back. The issue is that I really do need a truck or else I would have came back in a heartbeat due to the terrible service and lies I received. I was perfectly fine UNTIL I realized how my husband and I had been lied to and taken advantage of. After I repeatedly told them no 3 times regarding the additional services he made me purchase. That left a bad taste in my mouth and I will be sure everyone knows about the terrible practices of your finance team. Ridiculous.

January 11, 2017

Outstanding Sales Team Quincey "Q" Hill, Derek Law & Daryl Posey were top notch individuals. Was not pressured into a sale of a vehicle. Answered all my questions about the More

by troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Law, Quincey Hill, Daryl Posey
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Troy, thank you so much for sharing your great experience! We are happy to know that we pleased another customer.

Jan 20, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for taking the time to leave a review of our dealership. I am happy to hear that your experience was great. Thank you for your business.

January 05, 2017

Very happy I found this dealership I have purchased numerous vehicles in the past 20 years. Most of them, 9 total, I purchased from Landmark Dodge on Noland Road. I have never had an More

by Billy P
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Theo Shaw, Robb Godard
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Billy, Thank you for sharing your story and experience with us. We look forward to seeing in a couple years!

Jan 20, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Billy, Thank you for taking the time to leave a review of our dealership. I am happy to hear that your experience was great. We look forward to a long and lasting relationship. We appreciated your business. John Bock General Manager Lees Summit Dodge Chrysler Jeep Ram

January 05, 2017

New Dodge Ram The dealership provided us with a level of service that has been missing at other retailers. We love having faces and names to go to on a regular. It More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moananu, Robb Godard, Troy "LT" Shaw II
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Nina, We are so happy to hear that our staff is taking good care of you. Thank you for your positive feedback!

Jan 20, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Nina, Thank you for taking the time to leave a review of our dealership. I am happy to hear that your experience was great. We appreciate your business. John Bock General Manager Lees Summit Dodge Chrysler Jeep Ram

January 04, 2017

Great sales person Rick was very helpful. I have bought several car and trucks from Rick in the past. Dealership could improve on their speed on doing the paper work. More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rippy
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the 5 star review! We will take into consideration on the paperwork.

Jan 20, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

BT, Thank you for taking the time to leave a review of our dealership. I am happy to hear that your experience was great. We look forward to a long and lasting relationship. We appreciate your business. John Bock General Manager Lees Summit Dodge Chrysler Jeep Ram

January 02, 2017

Excellent Customer Servic This is the second vehicle my family has bought from Lee's Summit Chrysler Dodge Jeep Ram with Rainer Moje, this month. He was professional and person More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Shari, thank you so much for sharing your experience. We are happy to know that Rainer Moje is taking care of you.

Jan 20, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Shari, Thank you for taking the time to leave a review of our dealership. I am happy to hear that your experience was great. We look forward to a long and lasting relationship. We appreciate your business. John Bock General Manager Lees Summit Dodge Chrysler Jeep Ram

January 02, 2017

VERY PROFESSIONAL AND FAIR. GREAT GUYS TO DEAL WITH. SALES PEOPLE ARE VERY HELPFUL AND FRIENDLY. THIS IS THE 3RD VEHICLE I'VE BOUGHT FROM THEM. HAVE BEEN VERY HAPPY WITH THE SERVICE ALSO. More

by TIM SCHROER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Snyder, Derek Law, Steve Zebley
Jan 13, 2017 -

McCarthy Jeep RAM Chrysler Dodge responded

Tim, we thank you for your business and positive feedback!

December 31, 2016

Professional & not pushy Professional & not pushy. I felt like Theo understands what you as a buyer is going through. He was genuinely interested in what you were looking for. More

by georgelauer@sbcglobal.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Shaw
December 30, 2016

Great Experience I had the pleasure of working with Michael Libby and found him to be extremely helpful and willing to do fair business with me. I am happy with my Ren More

by rcdent62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Libby
Dec 30, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for speaking highly of Michael Libby. We are happy to know that he worked so well with you and got you what you wanted. We look to seeing you in the future.

December 29, 2016

Best expense with a car dealership ever. No pressure! Pleasant experience as far as buying a car can be. Not my favorite thing to do, we were prepared to walk out if put under any pressure. More

by Lisa Saunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Shaw
Dec 29, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Lisa, Thank you for taking the time to provide feedback about your recent experience at our dealership. We appreciate your business and look forward to helping you with all of your automotive needs. Sincerely, John Bock General Manager Lees Summit Dodge Chrysler Jeep Ram

Dec 30, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the positive review. We are happy to know that we were there to help! Thank you!

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