Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McCarthy Subaru of Lawrence
Lawrence, KS
28 Reviews
Filter Reviews by Keyword
By Type
Showing 28 reviews
May 14, 2022
I haven't yet taken delivery of my new Subaru from McCarthy, so some might say this review is premature. However, I have come to terms as far as numbers (over the phone nonetheless) for a new Subaru O McCarthy, so some might say this review is premature. However, I have come to terms as far as numbers (over the phone nonetheless) for a new Subaru Outback from McCarthy Subaru of Lawrence. Jerry Jordan went out of his way to make this a good experience for my wife and me. I feel the need to add that this review is being made by a person who sold new cars for more than seven years. He was upfront, personable, and more importantly, didn't play games or make me jump through hoops for a good deal. In this tight buying market, that's a refreshing break from the other dealerships that I reached out to. I would highly recommend McCarthy Subaru of Lawrence, and more specifically, Jerry Jordan! You'll be glad you did! I know that I am happy that I was fortunate enough to have him as our salesperson! More
by Rick Rein
Employees Worked With
Jerry Jordan
Helpful March 26, 2022
Every one in the car buying experience top notch. Before and after the sale not just worried about making the sale. Service after the sale perfect.😊 Before and after the sale not just worried about making the sale. Service after the sale perfect.😊 More
by Gregoryspaldin6225
Employees Worked With
A lot of people involved all had a hand in our choice of this dealer.
December 24, 2021
They went above and beyond. We had to travel a bit to get to them but it was worth it. We had the BEST experience with McCarthy Subaru and would 100% consider them in the future. to them but it was worth it. We had the BEST experience with McCarthy Subaru and would 100% consider them in the future. More
by atully94
Employees Worked With
Jerry Jordan
May 11, 2021
Came to my home to deliver the vehicle. Hassle free pricing and did everything over the phone. Amazing team here and they treat everyone like family! pricing and did everything over the phone. Amazing team here and they treat everyone like family! More
by KChrisman
Employees Worked With
John Noteboom, Jarell Schroeder
January 06, 2021
Went above beyond for me and my spouse. Found us the right vehicle at a fair price and gave me more for my trade than other dealers in the area. I would recommend this dealership to anyone in the market right vehicle at a fair price and gave me more for my trade than other dealers in the area. I would recommend this dealership to anyone in the market for new or pre-owned vehicles! More
by KChrisman
Employees Worked With
John Noteboom, Jarell Schroeder
January 06, 2021
Excellent Staff! I own two Foresters and I bring them here for every service. I have always been treated well. They even wash my car after service. here for every service. I have always been treated well. They even wash my car after service. More
by Kyle C
Employees Worked With
John Noteboom
March 13, 2020
be warned My son (in college at KU) took his Subaru in for an oil change. There was absolutely NOTHING WRONG with his car. They up-sold him on things that he My son (in college at KU) took his Subaru in for an oil change. There was absolutely NOTHING WRONG with his car. They up-sold him on things that he "needed" done - the car only has 30,000 miles on it and we bought it there just a few months ago.... and walked out with a bill of nearly $700. He agreed to the 'repairs / maintenance' but only after feeling pressured to do so. I am very disappointed that they would use these tactics on kids in a college town away from their homes. It was a costly life lesson for my son. More
by ScottSwezy
Employees Worked With
unknown
December 10, 2019
Follow-up to post of Dec 5. McCarthy replied to that post that they could find no record of my claim. Shocking! Emailed proof of insurance estimate/claim to McCarthy. NOT hopeful of a positive re post that they could find no record of my claim. Shocking! Emailed proof of insurance estimate/claim to McCarthy. NOT hopeful of a positive response, as their story keeps changing, now say they found my records but insurance did not cover headlight (it did). Meanwhile they told insurance that the headlight they put in did not work..except they did not put in a headlight - they showed me a headlight in August & said it was wrong one, would have to re-order. Their story changes daily. This has been going on since early June, 2019 More
by tjbfs2
Employees Worked With
Chad, Larry Stanley
September 23, 2019
Terrible service I made an appointment for a service and was told to drop my car off between 8:00 to 8:30 am. I also requested a loaner. I went there at 8:15 am to dro I made an appointment for a service and was told to drop my car off between 8:00 to 8:30 am. I also requested a loaner. I went there at 8:15 am to drop my car all the way from Olathe but no one was there to assist me. I had to walk around to find someone at the service department and found out that I did not have an appointment or no loaner was available. I rescheduled and went home. I called few days before the new appointment date to confirm to make sure I had an appointment but found out that they dd not AGAIN. Do not waist your time to shop or getting any service there.. Not organized or no communications at all. More
by rsjnk
Employees Worked With
Do not know the name.
