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McCloskey Truck Town

Colorado Springs, CO

4.3
385 Reviews

5515 North Academy Boulevard

Colorado Springs, CO

80918

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385 Reviews of McCloskey Truck Town

August 01, 2010

I was very satisfied with my experience at McCloskey Motors. The people that work there were very friendly and always willing to do what it takes to get me in the car that I wanted. I would reccomend More

by edwardfagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coplen
July 28, 2010

This company is full of a bunch of snake oil salesmen. Just went in got the financing in place for a 2007 Honda Minivan. I drove it home on Friday afternoon. I should have known better when they changed More

by jdklette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thom McCloskey, Walter Flowers, Tori (Finance Manager)
Jul 29, 2010 -

McCloskey Truck Town responded

We're very sorry that you've had such a horrible experience, we take customer service very seriously, as is evident by our A+ BBB rating and the fact that you have bought multiple vehicles from us. As with everything there are two sides to every story, but what the customers interpretation is, is the most important side of any story. We truly are saddened by this. Please email us at networks@bigjoeauto.com or give Mike Phillips a call at (719) 594-9400 to open a channel of communication.

Jul 29, 2010 -

jdklette responded

In response to the claim that I have purchased mulitple vehicles from you. You may want to check your facts before you try to discredit my rating. While it is true that I bought ONE (1) vehicle from you in 2007. A 2005 Ford Freestar. The experience I had then was a positive one. The customer service I received was decent which was why my husband and I decided to go back to you this time. In response to the BBB rating. Correct me if I'm wrong, but does the BBB accept payment from your company in any form? If I file a complaint with the BBB for any reason. AS long as you "TRY" to address the issue regardless of my response the issue is considered resolved and does not reflect on your A+ rating. Given the dozens of comlaints that I have read over the last few days, and the almost 100 emails I have received from friends over your antics on my facebook profile, I whole heartedly stand by my assertion that your company is dishonest and unethical. Regardless of your A+ raings. I would never recommend your company to anybody seeking to purchase a vehicle from your company. On the other hand Front Range Honda, it's sales staff and their finance depertment were wonderful and gave us an exceptional deal. Kudos to you Front Range Honda! I would recommend THAT dealership to all of my friends.

July 22, 2010

I have purchased four different cars from this dealership and have been very satisfied with them. I also have had all my vehicles serviced there and have never had any problems. I find the people there very More

by bigpapa49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny and Walter
May 17, 2010

I used to think that McCloskey was a great dealership until my radio went out in November of 2009. My vehicle was still under warranty, and they said all radios were on back order. Well, it is now 6 mont More

by radio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
parts manager
May 19, 2010 -

McCloskey Truck Town responded

Hello Radio, My name is a Mike Phillips, a Sales Manager with McCloskey Motors. Is it a factory radio from a Suzuki? Or could we maybe replace it with an aftermarket product? Please contact me personally to mike@bigjoeauto.com and I will be happy to assist you with a resolution on this problem. I will also send you an email with my cell number, so you can get through and bypass the switchboard. Talk to you soon. Mike Phillips

May 20, 2010 -

McCloskey Truck Town responded

Hell Again Radio, I had sent a message the other day requesting contact so I can help you. Please email me personally at mike@bigjoeauto.com and I will be glad to get you my personal cell phone so you have a direct contact, and we can work together to get you a quick resolution. If you would prefer you can certainly call me at the office and ask to speak with Mike Phillips - (719) 594-9400 x1600. Hope to talk with you soon. Mike Phillips

May 01, 2010

GREAT!!!! Wonderful people and the best price on a car within 250 miles... gave me above book for my trade and below book for my purchuse... Kept all promises and were fast and easy to deal with... My nex More

by 3251bimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shawn
March 07, 2010

Good vehicle, fair price. addendum: after 3 weeks i Good vehicle, fair price. addendum: after 3 weeks i was contacted by the management, re-imbursed for my out of pocket expenses ( car-fax, owners m More

by barrypetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the Manager, Sales Dave A.
March 07, 2010

My wife and I were tired of going to dealers who's online price was "please call" So we went to McCloskey's and met Sonny S, He was very professional and treated us with respect and better yet he checked and More

by StudentSRT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny S
March 07, 2010

Walter Flowers was great. This dealership had the best prices and selection in the area for the model my wife and I were looking for. The price online was the price at the store. The no haggle atmosphere More

by OrthoNurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Flowers
October 03, 2009

They are good. I have bought cars from other places - and I keep coming back to mccloskey's. This is our 3rd car from them. They are really like their commercials - it's more like being a friend than b More

by johnmeyers81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jr, Katie
September 18, 2009

Just one word: FANTASTIC! The whole experience from finding out that we could even get approved to finishing our purchase. We had lived in Colorado in the past and heard great things about McCloskey's More

by themorrisfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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