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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
195 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 195 reviews

July 11, 2026

The service at my home was amazing even at my home it still came with all the expectations Bells and whistles we have come to love at mcclusky service above and beyond ver my professional right on time a More

by sugarbritches1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Home mechanic
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Jul 11, 2026 -

McCluskey Buick GMC responded

Thank you for noting how our at-home service for your Chevrolet Traverse met all your expectations with timely, professional care. We’re glad we could handle everything quickly. We look forward to assisting you again.

July 10, 2026

Expert and Professional from the tnn my r. Hr keg n to the time i left More

by craig.williams224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 11, 2026 -

McCluskey Buick GMC responded

We appreciate your five-star rating and recognition of our expert, professional service on your Toyota Tacoma. We look forward to helping keep your Tacoma running smoothly on future visits.

July 10, 2026

I was assured the vehicle had memory seat settings for the drivers seat multiple times by the sales person. When I had the vehicle home for a few days and couldn't find the setting we find out it does not More

by bobbrocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2026 -

McCluskey Buick GMC responded

Thank you for your review, Bob. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jul 13, 2026 -

bobbrocker responded

I sent my phone number privately but would be glad to discuss my concerns. My name is Bob Brocker and I bought a gmc Acadia. Please give me a call. I’ve left three voicemails with one of your sales managers and texted another without response.

July 10, 2026

Good communication and very quick response car was repaired a week before it’s estimated time More

by PAMELACOKER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jul 10, 2026 -

McCluskey Buick GMC responded

It’s great to hear our team kept you updated and finished the repairs on your Lexus ahead of schedule. We understand how important it is to have your vehicle back promptly. Thank you for sharing your experience.

July 10, 2026

Very helpful and went over everything with me. Great customer service. The text update and tracking the status is sersome More

by tboone0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jul 10, 2026 -

McCluskey Buick GMC responded

Thank you for highlighting how our team guided you through each step. It’s great to know the text updates and status tracking made servicing your GMC Yukon XL more convenient. We look forward to assisting you again.

July 09, 2026

The dealership was very friendly and helpful. They answered all my questions. Since bringing the car home, they followed up with me and multiple things.. More

by nasht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
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Jul 09, 2026 -

McCluskey Buick GMC responded

We appreciate you letting us know about your experience. We’re pleased our team was friendly, answered all your questions, and continued to follow up after you drove home. Enjoy your Chevrolet Malibu!

July 08, 2026

Ariele Price was the most attentive associate that I have gotten so far. No one has ever been rude but when I brought my car in to be serviced she was so sincere I had to comment on it. My car was tricky to More

by ymchaney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariele Price and tech 5 star
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Jul 09, 2026 -

McCluskey Buick GMC responded

We appreciate you highlighting how our service team kept you informed and thorough while working on your Chevrolet Equinox. It’s great they stayed on top of the complex issue and followed up until everything was resolved. Thanks for choosing us for your service needs and we look forward to assisting you again.

July 08, 2026

My only issue is when I have a GM credit it isn't applied to my invoice. More

by carter.patricial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noone
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Jul 09, 2026 -

McCluskey Buick GMC responded

Thank you for your feedback, Carter. We strive to make sure that all of our customers leave happy, and we'd be happy to help with any questions or concerns you might have. Please don't hesitate to reach out to us directly here at McCluskey Buick GMC.

July 08, 2026

Very happy so far with the service I have received. Wound highly recommend Mccluskey Chevrolet More

by rgwinterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Burnett
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Jul 08, 2026 -

McCluskey Buick GMC responded

It’s wonderful to hear that you’re pleased with the Chevrolet Equinox service. Sabrina and the team appreciate your recommendation and look forward to helping you again.

July 08, 2026

Larry is the best with my corvette! I know it will always come back in the best possible condition. Over the last 20 years that I have lived in Cincinnati, I’ve known that Larry can al More

by amckenna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Corvette specialist
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Jul 08, 2026 -

McCluskey Buick GMC responded

It’s wonderful to hear you’ve trusted us with your Chevrolet Corvette for over 20 years. Keeping your Corvette in top condition is something we take pride in. Thank you for your continued loyalty.

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