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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

August 14, 2026

Mcclusky is great. When there is a problem with your car, Keith mccluskey will make it right. More

by ernst22554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna
Print
Aug 14, 2026 -

McCluskey Buick GMC responded

Our service department is pleased we could resolve any issues with your Chevrolet Sonic. Knowing you trust us to make things right means a lot to us.

August 14, 2026

There were a little mixup at the beginning, but they took very good care of me More

by jjjh4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 14, 2026 -

McCluskey Buick GMC responded

Your note about how we resolved the initial mix-up shows our service team’s dedication to making things right quickly. Knowing that you felt well cared for during the service on your Chevrolet Silverado 1500 means a lot to our service team.

August 14, 2026

From the first contact with Troy Madden, to the Sales Specialist Gina Esposito, to the finance team More

by lance40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Madden, Gina Esposito, Ken Bush
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Aug 17, 2026 -

McCluskey Buick GMC responded

Lance, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2026

Although I did everything online and my case was shipped, the server was awesome. Jeremy stayed in contact and made me feel so secure. The finance department called and the customer service was great! It was More

by kristianpenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Broerman
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Aug 17, 2026 -

McCluskey Buick GMC responded

Kristian, we are very happy to hear that Jeremy and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2026

Larry Malott, Corvette Tech is the one and only reason I come to McCluskey Service. His knowledge and attention to detail is impeccable. More

by sailwest22
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 14, 2026 -

McCluskey Buick GMC responded

Knowing that our Corvette technician’s expertise and meticulous care keep you coming back to our service department is rewarding. We appreciate your five-star rating.

August 13, 2026

I was so happy that I found McCluskey online. They helped me with my purchase without any issues. Very smooth transaction! More

by dianemorris101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrie Scott
Print
Aug 14, 2026 -

McCluskey Buick GMC responded

Knowing the online process was seamless and that your new Buick purchase went smoothly means a lot to our team.

August 13, 2026

Very nice and professional personnel, they will work with you on your needs and budget More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

McCluskey Buick GMC responded

Thank you, Jesse, for choosing McCluskey Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 13, 2026

YALL SUCK. COMMUNICATION IS TERRIBLE. DO BETTER. HEATHER JAMESON IS WORST SALES PERSON THERE IS. More

by rileyduncan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chuck Maly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HEATHER JAMESON. SUCKS
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Aug 18, 2026 -

McCluskey Buick GMC responded

We’re very sorry to hear about your experience and especially concerned by your comments regarding the lack of communication. This is certainly not the level of service we expect our customers to receive. We would appreciate the opportunity to learn more about what happened and see if there is anything we can do to address your concerns. Please contact our management team directly so we can discuss your experience. Thank you for bringing this to our attention.

August 12, 2026

The guys are fast, and affective. A great place to have the body work of your vehicle serviced More

by laf.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 12, 2026 -

McCluskey Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2026

Went to e Galbraith they over filled my car with oil it was leaking everywhere it took 3 hours to do an oil change thEn took it up to kings to have it fixed and they said it would cost 1500 cause the gaske More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott director of service
Print
Aug 15, 2026 -

McCluskey Buick GMC responded

Cheryl, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us at your convenience. Thank you.

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