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McCluskey Buick GMC

Cincinnati, OH

4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

August 10, 2026

I bought a 2025 Chevy blazer approximately 2 weeks ago from your dealership and it’s been in. The shop for over a week. More

by suzys1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariele price
Aug 13, 2026 -

McCluskey Buick GMC responded

Suzy, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 10, 2026

Prompt service, electronic notification, all items completed, friendly service provider, comfortable waiting area Word word More

by lindapac28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh vollrath
Aug 10, 2026 -

McCluskey Buick GMC responded

Your note about prompt service and electronic updates shows how our team prioritizes clear communication. Knowing the waiting area was comfortable and our service provider was friendly means a lot to us.

August 10, 2026

The customer service team was excellent. I enjoyed my brief stay there. The wait time was not bad 30 minutes and they kept checking on me to see if I needed any refreshments or anything and More

by dreamgirlphoto101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh service department
Aug 10, 2026 -

McCluskey Buick GMC responded

Attentive check-ins are at the heart of how our service team operates. Knowing that the 30-minute wait felt reasonable and that you left very happy with the service on your Chevrolet Trax is truly rewarding.

August 08, 2026

I brought my truck in to have body work done but also got new tires installed . I picked up my truck on the day it was finished and upon arriving home I noticed they had installed the wrong type of tires req More

by DWONG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 07, 2026

Worked hard to sell me two cars. Nice people to buy a car from. Thanks very much! More

by marxjhds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshawn
Aug 08, 2026 -

McCluskey Buick GMC responded

Our team enjoyed guiding you through the purchase of two Honda Civics. Hearing that you found our service friendly and dedicated means a lot to our team.

August 07, 2026

Nice and clean with customer amenities that are nice. I would recommend this dealership to anyone More

by chuelsman3818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating and for recommending us after purchasing your new GMC 1500. Knowing you appreciated our clean facility and amenities means a lot to our team.

August 07, 2026

MY SALEMAN DARIUS HILSON DID A GOOD JOB OF MAKING ME UNDERSTAND EVERTHING AND THE FIANCÉ MANGER THANKS TO EVERYONE THERE LOVE MY NEW BUICK ENCORE GX MR.xxxxx More

by boner123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DARIUS HILSON
Aug 07, 2026 -

McCluskey Buick GMC responded

Thank you for the wonderful review! We're so glad Darius Hilson and our Finance Manager made your buying experience easy to understand and enjoyable. We truly appreciate your kind words and are thrilled to hear you love your new Buick Encore GX. Congratulations, and thank you for choosing McCluskey Chevrolet Buick GMC!

August 07, 2026

I will never go here again. The service was to the point where I would rather pay somebody else more money than ever return to this dealership. The bait and switch tactics, alo More

by brecheengerald0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales department
Aug 07, 2026 -

McCluskey Buick GMC responded

We're sorry to hear about your experience. Providing honest, transparent service is important to us, and we're disappointed to learn we fell short of your expectations. We appreciate your feedback and would welcome the opportunity to discuss your concerns and see if there's a way to make things right. Please reach out to our management team at your convenience.

August 06, 2026

Working with McCluskey on the purchase was quite a good experience. Alberto was very knowledgeable on the truck. Ken who handling the money side was also very easy to work with. I had stop at Joesph an More

by NOCENG1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto, Ken on the money side
Aug 06, 2026 -

McCluskey Buick GMC responded

Our team enjoyed guiding you through the purchase of your new GMC 2500. Knowing you found our sales and finance team knowledgeable and a pleasure to work with means a lot to us.

August 06, 2026

Mccluskey Buick GMC I live all the way in Idaho they were honest and truthful with me about everything. Send me pictures of the vehicle that I was getting I got a 2024 Ford Edge. They got me where I wanted m More

by abelc374
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 06, 2026 -

McCluskey Buick GMC responded

Our team is pleased we could secure your 2024 Ford Edge remotely and provide clear photo updates. Hearing that the finance manager’s support helped you land your ideal payment is rewarding. Knowing you found our process honest and straightforward means a lot to us.

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