Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
194 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

Directions

Filter Reviews By Type

Showing 194 reviews

June 19, 2026

Great customer service from Ariele! She was so helpful and kept me up to date with what was going on with my car. More

by kelseynmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariele
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for the 5-star review. We’re pleased to hear our team kept you informed during your Chevrolet Equinox service and look forward to helping you again.

June 19, 2026

I went in for an oil change appointment at 2:30 and waited for my car to be done until 7:00. More

by thomastiffany579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 19, 2026

The people that work @ McCluskey are always very nice and knowledgeable. They explain things well. More

by c.kaucher.1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

We appreciate you highlighting our team’s friendly and knowledgeable approach during your Chevrolet Equinox service. It’s great to hear our explanations helped you feel informed throughout the process. We look forward to helping you again whenever you need us.

June 19, 2026

Kirt was great if not a little overbearing but this is understood. The problem happened after the sell. I had realized the car had been in a previous accident and that wasn't disclosed. I was also ignored More

by joeappelman
Recommend Dealer
No
Employees Worked With
Kirt
Report | Print
Jun 25, 2026 -

McCluskey Buick GMC responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 19, 2026

Without a doubt, this was the easiest car buying experience I have ever had. I recommend them to everyone! More

by HummNow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Smith
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

We’re thrilled the process for your new GMC HUMMER EV SUV went so smoothly. Tonya and the entire team appreciate your recommendation. We look forward to helping you on your next visit.

June 19, 2026

The staff was courteous, friendly and well informed. We especially appreciated the fact that there was no sales pressure. More

by mgflower08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Hilson
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience with our team. We’re thrilled the courteous, friendly, and informative service came without any sales pressure. Congratulations on your new GMC, and we look forward to welcoming you back soon.

June 19, 2026

We were very happy with our experience at this dealership. From the minute we walked into the building we were greeted by staff members. John Funcheon was the salesperson we worked with. He was ve More

by bbrown270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Funcheon
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for the kind words and for recommending McCluskey to your friends and family! We truly appreciate your loyalty and are thrilled to hear that you've consistently received excellent service from our team. Providing a great experience before, during, and after the sale is always our goal, and it's wonderful to know we've earned your trust. Thank you for choosing McCluskey Chevrolet Buick GMC. We look forward to serving you for many years to come! – The McCluskey Chevrolet Buick GMC Team

June 19, 2026

Jayden was definitely a man of his word and worked with me to get me in a vehicle, no co-signer just as I requested! Smooth easy process had my vehicle delivered , less than a week later after signing docu More

by Kezz Washington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Gerbus
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

Thanks for sharing your experience with us. We’re glad the financing went smoothly and that your Mitsubishi Outlander arrived so quickly. Your recommendation means a lot and we look forward to helping you with your next upgrade.

Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience! We're thrilled to hear that Jayden delivered on his promises and helped you find the right vehicle without needing a co-signer, exactly as requested. Providing a smooth, hassle-free buying experience is what we strive for, and we're glad the delivery process was convenient and completed so quickly. We appreciate your recommendation and your trust in McCluskey Chevrolet Buick GMC. Congratulations on your new vehicle! We look forward to assisting you with your next upgrade when the time comes. – The McCluskey Chevrolet Buick GMC Team

June 18, 2026

I want to say I had a very pleasant experience! I didn’t feel pressured nor did I feel rushed. My questions were answered. I truly enjoyed working with Mr Nick Frederick. Awesome Team! More

by chymiar30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick, Nick
Report | Print
Jun 18, 2026 -

McCluskey Buick GMC responded

It’s wonderful to hear you felt at ease and had all your questions addressed. We’re delighted you enjoyed working with our team and are pleased with your new Buick.

June 18, 2026

Craig K. Had excellent customer service! He was very patient with me as I was trying to decide what car/features that mattered most to me after several test d More

by Denise Chapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kinsley
Report | Print
Jun 19, 2026 -

McCluskey Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that Craig K. provided such excellent customer service throughout your vehicle-buying experience. Purchasing a vehicle is a big decision, and we're glad he was patient, helpful, and committed to making the process as smooth and stress-free as possible. It's great to know that Craig went the extra mile by helping transfer your belongings and ensuring you felt confident in your decision after your test drives. We truly appreciate your trust in McCluskey Chevrolet Buick GMC and are honored to have earned your business. Congratulations on your new vehicle! We look forward to assisting your husband when he's ready to purchase, and we'll be here for any future automotive needs. Thank you again for choosing us and for taking the time to share your experience! 🚗⭐ – The McCluskey Chevrolet Buick GMC Team

1
...
15
16
17
...
20