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McCluskey Buick GMC

Cincinnati, OH

4.5
252 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 252 reviews

June 09, 2026

Amazing dealership and great service. Kurt was a fantastic salesman and I highly recommend for a great deal. More

by Joebaird1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt thomas
Jun 09, 2026 -

McCluskey Buick GMC responded

We appreciate your 5-star rating and for choosing a new GMC. It’s rewarding to hear our sales team provided outstanding service. Thank you for recommending us, and we look forward to assisting you again.

June 09, 2026

I had a good experience with this dealership. The approval process was quick, easy, and stress free. Everything was explained clearly, and the staff made the entire process simple from start to f More

by raymarrius.brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Jun 09, 2026 -

McCluskey Buick GMC responded

Thank you for taking the time to share your feedback. We sincerely apologize for your disappointment and understand your concerns regarding the condition of the tires on your vehicle. At McCluskey Chevrolet Buick GMC, we strive to provide a transparent and positive purchasing experience for every customer, whether they visit us in person or purchase remotely. We understand that buying a vehicle online requires a high level of trust, and we regret that your experience has not met your expectations. While our inspection process includes evaluating tire tread depth and overall vehicle condition, we recognize that there can be differing professional opinions regarding tire wear and serviceability. We appreciate you bringing the findings from Discount Tire to our attention and understand your concerns regarding the condition of the tires beyond tread depth alone. Our team has been reviewing the information provided and remains committed to addressing your concerns fairly. We encourage you to continue working directly with our management team so we can further discuss the situation and determine the best path forward. We value your business and the opportunity to serve you, and we appreciate your feedback as it helps us improve our processes and customer experience.

June 09, 2026

The process of purchasing a new car and trading in my vehicle went very smoothly. Communication was top-tier. More

by Shari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 09, 2026 -

McCluskey Buick GMC responded

Thank you for letting us know your Mazda CX-70 purchase and trade-in went smoothly. We’re glad our communication was clear and timely. We look forward to assisting you again.

June 09, 2026

WORKINFG WITH THIS DEALERSHIP WAS SO EASY, STRESS FREE! ! THEY ARE SO KIND AND HELPFUL! More

by tawade91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS
Jun 09, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience. We’re thrilled that the process was easy and stress free. Enjoy your Chevrolet Trax and feel free to reach out if there’s anything we can assist you with.

June 09, 2026

Loved the experience everyone was very helpful couldn’t have asked for better experience would definitely recommend to all of my friends and family More

by lconley1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius and Zack was amazing would definitely deal with them two again
Jun 09, 2026 -

McCluskey Buick GMC responded

We’re thrilled that your new Buick experience was so positive and our team could assist you throughout. Hearing that you’d recommend us to friends and family means a lot. Enjoy every mile ahead!

June 08, 2026

Service was very good and will definitely be back when I need service again. Thank You More

by toolguy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Jun 09, 2026 -

McCluskey Buick GMC responded

It’s great to know the service on your Chevrolet Malibu was very good. Our team looks forward to assisting you with any future maintenance. Thank you for your kind feedback.

June 08, 2026

Had me fixed in not much time at all. Was traveling through Cincinnati when I broke down. I called and they were able to fit me in More

by M_DARRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B J smith
Jun 08, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience. We’re pleased we could fit your Chevrolet 3500 in promptly while you were traveling through Cincinnati. Safe travels ahead, and we’re here if you need support down the road.

June 08, 2026

Ariel was my customer service rep for this visit. She was friendly, professional and helpful. I highly recommend your service dept and your staff there. Ariel was terrific. More

by slfritzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel.
Jun 08, 2026 -

McCluskey Buick GMC responded

Thank you for sharing how friendly, professional and helpful our customer service representative was during your visit. We appreciate your recommendation of the service department. It’s great to know your Chevrolet Trailblazer received the care it needed.

June 08, 2026

Quite professional, but on reflection I feel they over sell there services and are priced on the high side. More

by raynealan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

McCluskey Buick GMC responded

Ray, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 08, 2026

Every time I get service at McCluskey automotive it is very quick & easy! I was also able to use my $10 off coupon. More

by osbta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Daniel
Jun 08, 2026 -

McCluskey Buick GMC responded

Thank you for choosing us for service on your Chevrolet Trax. We’re glad each visit is quick and that your coupon was easy to use. We look forward to your next visit.

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