go in there and everything is good till you start signing papers and they slip in a $2000 charge without you noticing then they cant finance you after you already have the vehicle plated then they wont return you your deposit after agreeing take your hard earned money elsewhere nothing but crooks and theives
HORRIBLE A** EXPERIENCE AT DON MCCUE CHEVROLET IN ST. CHARLES!!! COULDN'T FINALIZE THE FINANCING AFTER 3 WEEKS, (which I was OK with) EVEN THOUGH DAVID B. DID THE PAPERWORK WRONG. NOW I AM HAVING ISSUES GETTING MY DOWN PAYMENT BACK!! NOT TO MENTION THE FINANCE COMPANY HARRASSING ME FOR PAYMENT SINCE I WAS TOLD NOT TO PAY FOR THOSE 3 WEEKS BECAUSE THEY WOULD BE USING AS A TRADE AND PAY IT OFF. AND NOW CAN'T PAY UNTIL DON MCCUE GIVES ME MY MONEY BACK.
I dealt with Rocky Sanchez and Mike Papa in 2015 when I bought a Tahoe at McCue, so I gave them a heads up that I’d be stopping in to look at a Malibu. When the 2018 Malibu didn’t work out, they had a 2017 with less than 5000 miles on it. They got me this/close to the payment I was looking for, done deal. No gimmicks, no pressure, no BS.
"Full service accommodations. Felt welcomed and not pressure."
I will definitely continue shopping here and will always get any service required here. A family atmosphere. Everyone was willing to work with our situation. This was my dream car and Dave, Don and Nikki made the whole experience of my purchase great.
Don McCue has lost a long time loyal customer and Bill Bryant is to blame. He is condescending and pompous and offered me a $25 dollar coupon instead of honoring the warranty. What a joke. I will find every site available to post negative reviews and will share my story with everyone I know. Don McCue doesn't deserve to be given praise for how unbelievable dishonest they are.
I want to thank the staff of Don Mccue Chevrolet Saint Charles,to general manager Charlie to Nikkie and especially to "Rocky Sanchez," Sales &leasing proffessional for their professionalism and commitment and the time I dedicate so that we could choose the best option to purchase our vehicle we are very pleased with our adquisition, and again thanks.
Victor and Claudia
From the time I walked in the door to the time I left I felt like I could not be in better hands. I had some special needs and had been looking in several places. At McCue, professional Joseph Howland listened, understood, showed me 4 autos that could fill my needs. He answered every question and it was clear he had my best interest in mind. The choice became easy. The readying of the car, paperwork and finance processes were clear and fast. I am super satisfied. Great staff overall!