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Napleton Chevrolet St. Charles
St. Charles, IL
300 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 300 reviews
May 26, 2026
Rocco was amazing! No pressure and very informative! Finance Manager was professional and helpful! Service department was great and helpful! No pressure and very informative! Finance Manager was professional and helpful! Service department was great and helpful! More
by stevenwagner37.sw
Verified Customer
May 25, 2026
I have been at a lot of dealerships and have never been treated so well. I live in Rockford and left that dealership because we got ignored and left standing there. We drove out to xx. Charles about a hour treated so well. I live in Rockford and left that dealership because we got ignored and left standing there. We drove out to xx. Charles about a hour away to check out what they had. Met Rocky, was pleased the way he treated me and got a Blazer EV. We are very pleased with the car. I will drive back to have the service done on it. Thank you Napleton for still treating people like people. More
by terrytrexler60
May 16, 2026
I have purchased several vehicles in my life and I can say that Rocky Sanchez made this purchase the best. He was extremely knowledgeable of the vehicle. He was very patient with my questions. He was cour say that Rocky Sanchez made this purchase the best. He was extremely knowledgeable of the vehicle. He was very patient with my questions. He was courteous and pleasant to work with. I believe I received a fair deal. More
by PBOLANDER3
Employees Worked With
May 15, 2026
Best car-buying experience —great deal, friendly staff, smooth process, and drove away completely satisfied today! smooth process, and drove away completely satisfied today! More
by angelicar0625
Employees Worked With
May 12, 2026
Wow ok where do I start, I’ve been to many dealerships and never been treated so well I’m almost in shock, so EVERYBODY who helped 👍🏾👍🏾👍🏾 and never been treated so well I’m almost in shock, so EVERYBODY who helped 👍🏾👍🏾👍🏾 More
by vincewade5
Employees Worked With
Rod in sales,…..
May 11, 2026
The guys were really helpful coordinating my warranty and with getting the issued addressed. Would not hesistate to bring my vehicle back in for any issue. with getting the issued addressed. Would not hesistate to bring my vehicle back in for any issue. More
by ngovanjr
Employees Worked With
Bill Bryant and Amir
May 11, 2026
Jake and Jared were great to work with. Wonderful experience, very informative and knowledgeable about the vehicle I was interested in. Wonderful experience, very informative and knowledgeable about the vehicle I was interested in. More
by roccolasalvia66
May 11, 2026
I was pleased with the service. I was able to get questions answered timely. The purchase made was as advertised. I was able to get questions answered timely. The purchase made was as advertised. More
by Ashley
