Back

McCurley Mazda - Service Center

Pasco, WA

not yet
rated
8 Reviews

8 Reviews of McCurley Mazda - Service Center

Sort by
February 01, 2024

Pleasant, helpful and no pressure. My other was filled quite quickly. The whole crew very helpful. More

by 18b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ DeRuyter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Seymour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Hanley
Feb 01, 2024 -

McCurley Mazda responded

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers and we’re glad that this commitment was reflected in your visit. Thank you for visiting our dealership and for allowing us to earn your business. Have a wonderful day! Customer Care 509-544-6230 McCurley Mazda

November 01, 2023

Service was on time. But after I paid they couldn't find my car key. It took 35 plus minutes to locate it. They said it was accidentally picked up by a technician. So More

by Rayreonal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sophia Seymour
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

McCurley Mazda responded

Ray, We apologize for our poor service and want to assure you that we are working hard to improve our customer experiences. We would love to pay for your service and discuss this with you. If you could reach out to us at your convenience, we would appreciate it. Sincerely, Customer Care 509-544-6230 McCurley Mazda

May 26, 2023

Amazing, would recommend going here than anywhere else because of how well the employees are. More

by Kodie.Sears.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden Savage
May 27, 2023 -

McCurley Mazda responded

Kodie, thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide. the best possible service to our customers and we’re glad that this commitment was reflected in your visit. Thank you for visiting our dealership and for allowing us to earn your business. Have a wonderful day! Customer Care 509-544-6230 McCurley Mazda

April 06, 2021

I always get my oil changed at O'Brians. Great service, great rates!! Nice waiting room but I never wait very long. Highly recommend O'Brians for sales & Service! More

by Mlallessio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Jones
Apr 06, 2021 -

McCurley Mazda responded

Thank you so much for your kind words and for sharing your experience with our dealership! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We truly appreciate your business and look forward to serving you for several years to come! Customer Care 509-544-6230 McCurley Integrity Mazda

March 31, 2020

Exceptional Service and Follow-through I was visiting the Tri-Cities and had an untimely and rare transmission issue with my 2015 CX-5. I called McCurley and had my car towed into the shop More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anibal Pacheco
Apr 02, 2020 -

McCurley Mazda responded

Thank you for your kind words Sue. We are pleased that you had a great experience. Thank you for choosing McCurley Integrity Mazda for your service needs. Customer Care 509-544-6278 McCurley Integrity Mazda

February 19, 2019

Terrible !!!! I had my Mazda in their shop for over 2 months back in 2016. It had a lot of issues, not at the fault of McCurley, as I did not purchase it there. A More

by Jamielyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue who worked on my car
January 24, 2019

Came in for service, left with used SUV Great service. No pressure salesman. Would buy from here again. Came in with Mazda on recall and ended up buying a used Nissan Murano while Mazda was More

by ZippyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Schaffer
Jan 24, 2019 -

McCurley Mazda responded

Thank you for your business and congratulations on your Nissan Murano! Welcome to the McCurley family. Customer Care 509-547-5555 McCurley Integrity Dealerships

April 28, 2018

2017 Mazda 3 Today I purchased my new car! I brought in my 2003 Mazda Protege for an oil change, but didn’t know I’d be leaving with a new car. My Protege was ge More

by Nwgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Perry
Apr 28, 2018 -

McCurley Mazda responded

We love hearing about experiences like yours! Thank you so much for sharing with us. We're thrilled to hear that Sam helped you find the perfect vehicle. We hope you love it for many years to come. Take care, and don't hesitate to reach our for all of your vehicle needs. Customer Care, McCurley Integrity Dealerships 509-547-5555