McDaniels Acura

Owen was my sales rep. He was a nice person, however some statements were offensive. When I told him how much money I wanted to put down, he repeatedly asked me “are you su He was a nice person, however some statements were offensive. When I told him how much money I wanted to put down, he repeatedly asked me “are you sure you have the money,” at different points in the process. Also, before running my credit score he kept asking, “are you sure it’s good enough to pass?” I understand people exaggerate their situation or financial ability, however even if you’re skeptical keep those comments to yourself. I almost didn’t buy. Additionally, he told me my trade in car was worth $15k, but they offered me less. Yes, I took it because he said it was late and they didn’t have time to go back and review (it really was late). I should have left and came back when they had time, but the pressure made me follow through. Also, he peeled my price tag off my new car and it left residue on my window that hasn’t come off. Other than these issues, he was nice, I guess. Or maybe I can just tell the sale was very important to him. I love my car, but wish the sale service matched the luxury brand. More

Very professional and thorough with explaining the financial portion of the deal! Would highly recommend financial portion of the deal! Would highly recommend More

McDaniels is always out to please the customer with their top rate service. Their Service Advisors, in particularly Shawnta Clinton provided great care with the clients. top rate service. Their Service Advisors, in particularly Shawnta Clinton provided great care with the clients. More

Service was why I choose Acura for the Service. The Service provider has been very professional The Service provider has been very professional More

My wife and I were very happy with the knowledgeable staff and how polite they were to us each time they reached out to us! staff and how polite they were to us each time they reached out to us! More

Superb, gentlemanly, non-pressure product discussion. Up front with financial information. All questions answered. Gus Hermanson is the consummate professional as the face of Mc Daniels Acura. His integr Up front with financial information. All questions answered. Gus Hermanson is the consummate professional as the face of Mc Daniels Acura. His integrity and concern for the customer stands out as the model all other salespersons wish to emulate. More

The staff was great the day I purchased the car. I still needed help with them getting the title to the dmv before my temporary tags expire. After reaching out for a couple of weeks to my point of c I still needed help with them getting the title to the dmv before my temporary tags expire. After reaching out for a couple of weeks to my point of contact, I made an additional phone call and talked to Krista in the title department. She was extremely rude and even put me on hold while I was in mid sentence. I expected higher standards for help on the back end, especially given the luxury lines this company sells. More

Prompt service, Heddy was great she was my advocate to get my deal done. It was nice to see and meet Mr. McDaniel as he walked through the dealership. get my deal done. It was nice to see and meet Mr. McDaniel as he walked through the dealership. More

Prompt service and excellent customer service representative. Surely, will recommend McDaniels Acura for all of acura services. representative. Surely, will recommend McDaniels Acura for all of acura services. More

Great service, very friendly and efficient! Will definitely return to McDaniels Acura! I Love my new vehicle!! Will definitely return to McDaniels Acura! I Love my new vehicle!! More