McDavid Ford

I've bought four vehicles from this dealership and from the same sales associate, I've recommended this dealership to three people all of which made purchases. This visit was different, I prearranged a tes the same sales associate, I've recommended this dealership to three people all of which made purchases. This visit was different, I prearranged a test drive with the same SA. We agreed on a price and completed several forms of documentation. I had a passenger on my visit and the dealership had work as well. I told them I would return once they were done on their end. I was called three times during the day requesting a deposit. I felt forced to leave a "non-refundable" deposit of 1000.00. The sales associate explained it was "Corporate" and a non-refundable deposit. I contacted the associate as we were leaving he could tell I wasn't happy so he said this was an optional deposit...I said but you told me it would still be listed and since there was activity it could sell. I drove 30 miles round trip in traffic to provide a 1000.00 deposit. I didn't sleep that night thinking about the situation. Once my bank opened, I spent 35.00 to stop pay on the check then I called the associate to tell them I decline the deal. This cost David McDavid not only this deal but any future business as well. More

This is my second purchase from this dealership And I will say that everyone was great up until the sale , the salesman Jerry went above and beyond to make sure I was taken care of through the whole proc will say that everyone was great up until the sale , the salesman Jerry went above and beyond to make sure I was taken care of through the whole process from start to finish , as far as the rest of the folks I worked with it was crickets , the finance department did not return any emails after I got them the paperwork they needed , so I had to have the salesman find out , customer service not only never returned my texts but also never returned my phone calls about weather or not the vehicle was ready , with that going on and this being an online purchase those things should not of happened, customer service is all a company has and with our it let's just say not sure if I would buy there again. Thankfully the salesman cared enough for the client to provide the information that was needed . Robert R. More

Excellent customer services, Jaime Gonzalez was very nice and proffessional. David Mc David Fort Worth nice place.. and proffessional. David Mc David Fort Worth nice place.. More

Professional service in a timely fashion on a designated timefame at my requested service on my requested day timefame at my requested service on my requested day More

Great experience, sales team of Jackson and Siva were the best I’ve ever had the pleasure of doing business with. Far exceeded my expectations. best I’ve ever had the pleasure of doing business with. Far exceeded my expectations. More

Ford had some complications with my car purchase and McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car. McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car. More

Knowledgeable, efficient, you will know all about your vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bough vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bought in a reasonable time More

I was able to schedule a transmission service and get the service done on same day. Friendly helpful personnel. service done on same day. Friendly helpful personnel. More