Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McDavid Ford
Fort Worth, TX
1,034 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
May 31, 2025
This is my second purchase from this dealership And I will say that everyone was great up until the sale , the salesman Jerry went above and beyond to make sure I was taken care of through the whole proc will say that everyone was great up until the sale , the salesman Jerry went above and beyond to make sure I was taken care of through the whole process from start to finish , as far as the rest of the folks I worked with it was crickets , the finance department did not return any emails after I got them the paperwork they needed , so I had to have the salesman find out , customer service not only never returned my texts but also never returned my phone calls about weather or not the vehicle was ready , with that going on and this being an online purchase those things should not of happened, customer service is all a company has and with our it let's just say not sure if I would buy there again. Thankfully the salesman cared enough for the client to provide the information that was needed . Robert R. More
by latemodels59
Employees Worked With
Jerry
May 25, 2025
Great experience, sales team of Jackson and Siva were the best I’ve ever had the pleasure of doing business with. Far exceeded my expectations. best I’ve ever had the pleasure of doing business with. Far exceeded my expectations. More
by Pilar1313
Employees Worked With
Jackson Everest, Brian Bertschy
May 22, 2025
Ford had some complications with my car purchase and McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car. McDavid for and the sales team that assisted me were able to work around the problems and managed to get me a great car. More
by Vladimir
Employees Worked With
Brian Bertschy, Bryce Arstingstall, Spiridon Athanasiou
May 19, 2025
I took my car to the dealer to fix a recall on it. I was told that fixing the recall takes three hours. They have to take the trunk apart to fix or replace the rear backup camera. Was told it couldn’t I was told that fixing the recall takes three hours. They have to take the trunk apart to fix or replace the rear backup camera. Was told it couldn’t get done that day but they could send someone to my house the next morning to fix it. The next day came the repair man came. He was here 15 minutes said he was done and left and I have no clue what was done to my vehicle as I did not get any paperwork. This is not the first time I’ve had problems with the service department. They had my car before to fix my back up camera I went in at 8 AM that day by 5 PM. I’d heard no word on my car being ready. I called to the dealer. They say that they’re working on it. I go to the dealership to find my car has not been touched that entire day and was told that other people had come in with other problems that were more important than mine for the holiday weekend And they repaired and fixed other people’s vehicles why mine sat there all day long nothing was done I would not trust this dealership for anything More
by Med1calman
Employees Worked With
Service dept
May 17, 2025
Knowledgeable, efficient, you will know all about your vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bough vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bought in a reasonable time More
by MPettis
Employees Worked With
Karl Brown
May 15, 2025
I had a great experiance. Brian Bertschy and Sterling Moody Jr took really good care of me. Will be purchasing from them again when it comes time Brian Bertschy and Sterling Moody Jr took really good care of me. Will be purchasing from them again when it comes time More
by mtito440
Employees Worked With
Brian Bertschy, Sterling Moody Jr
