McDavid Ford

After they told me to go to another dealership on Saturday 6/20/20, they just contacted me and said I had missed my appointment. I was there told that I could leave and take my car to the Lincoln dea Saturday 6/20/20, they just contacted me and said I had missed my appointment. I was there told that I could leave and take my car to the Lincoln dealer by the shop foreman. Do not waste your time with this dealership. More

Non-Working Oil Change Went for a oil change, left the dealership, drove half way home the engine shut off, wouldn't start. Was lucky to get it off the road in a safe plac Went for a oil change, left the dealership, drove half way home the engine shut off, wouldn't start. Was lucky to get it off the road in a safe place. Called the dealership, Serv. Dept. a girl answered, wouldn't listen, spoke over me. When I gave her the Serv. man's name and told her of the problem I was experiencing she said NO one was available to go to the phone, I asked to speak to a Mgr. No Mgr. I told her I wanted a Phone Call back, she repeated my #, that was 3-days ago, still no call back.after one hour, it finally started, I'll take somewhere else to find out what was wrong. More

WORST PLACE EVER I bought my car last summer. I chose not to write a review even as it was the worst experience ever. Before I even left the dealership, my moonroof wa I bought my car last summer. I chose not to write a review even as it was the worst experience ever. Before I even left the dealership, my moonroof was broken. It wouldn't open or close. Sterling Moody goes "well why did you open it" and then told me to schedule a service appointment online. The next morning, I turn my Car on to go to work and the check engine light is on. I bring it in ASAP. Never once did they tell me it wouldn't be ready that day so I sat there for 6 hours before leaving, after they promised to call me the next day. THEY DID NOT CALL. THEY NEVER CALL. I had to call multiple times over the next two weeks and argue with people to find out anything about my car. They would not give me straight answers and instead tried to cover up everything. Travis lost the papers on my car and gave me a run around. It was impossible to find out anything about my car. no time estimate, no details. nothing. upon receiving my car they got scuff marks everywhere that will not come off as well as oil prints on the interior of my car.The week after I got my car back I had a fog light go out. I had to wait 4 hours to get it changed. Now my check engine light is on again and ONCE AGAIN am being given the run around. they did not call to inform me my car would be staying there for more than a day even though they promised to give me a call at the end of the day. So I have no idea what's wrong with my vehicle. they do not care about your time or obligations. I understand service centers are busy but it would be nice to know that you won't have your car for over a week. More

Beyond upset with sales at this dealer. I hope I can talk to GM or someone at Asbury corporate. Misinformation/false representation seems to be a common issue after reading reviews and bbb information. Would to GM or someone at Asbury corporate. Misinformation/false representation seems to be a common issue after reading reviews and bbb information. Would not recommend anyone go here. More

They flat out lie. I was told I’d get a loaner vehicle for any recalls. It’s it 100% BS according to their own service department. Unfortunately for service it appears they have to deal with sales lies. for any recalls. It’s it 100% BS according to their own service department. Unfortunately for service it appears they have to deal with sales lies. More

Mc David ford dealership would not honor the internet price on 2020 f150 Lariat. The sales representative verified price was correct before driving to dealership. price on 2020 f150 Lariat. The sales representative verified price was correct before driving to dealership. More

Great visit Jose Carreon is the best sales man ever. He has helped me buy now 4 vehicles from him. I can't say enough wonderful things about him. Jose Carreon is the best sales man ever. He has helped me buy now 4 vehicles from him. I can't say enough wonderful things about him. More

Service Department use to be good, that has changed Chris my service adviser was excellent, however the technician that worked on repairing my truck should pay more attention to detail. I went in to hav Chris my service adviser was excellent, however the technician that worked on repairing my truck should pay more attention to detail. I went in to have my vehicle repaired after rodents chewed up a bunch of wiring in my truck, I even told them exactly what was wrong with my truck. It astonishes me that the technician that worked on my vehicle said it was fixed and ready for pickup, because when I got there I still had a check engine light on which I noticed as soon as started my truck up. Had to wait an additional two hours for them to figure out they missed repairing an 02 sensor and wiring. If the technician would of went through my truck thoroughly and did a test drive prior to saying my truck was good, that would of been extremely beneficial. I wonder since I didn't purchase my truck there, if that is the reason why such a shoddy job was done repairing my truck. More

This is the worst dealership I've ever bought a car from! Took car in for service and they lost it twice and still made me pay for the service even though I had to get a rental car because of it. Stay away Took car in for service and they lost it twice and still made me pay for the service even though I had to get a rental car because of it. Stay away! More

DON'T buy from here!! Appalled with Service Department My husband just drove 30 min to drop off his 2018 F150 because the truck is stuck in one gear and won't shift. I (his wife) talked to Travis in the s My husband just drove 30 min to drop off his 2018 F150 because the truck is stuck in one gear and won't shift. I (his wife) talked to Travis in the service department on the phone yesterday explaining the situation. I've also googled it and Ford is having troubles with shifting in vehicles. Travis told me that the transmission department was low on employees and so it would be 2-3 days out before it could be repaired once problem was diagnosed. Totally understanding that this process may be a while, the truck shouldn't be driven any more than necessary to prevent any further or more serious damage, so my husband drove there today to drop off his truck off and asked for Travis. Travis met him BUT immediately passed him off to someone else because he was going to lunch! Wow thats unprofessional. The new person told my husband that they don't work on transmissions! The employee even asked a few others around and they said something about they are offering $50 an hour for transmission techs but they don't have any. WHAT?? I don't really care about your lack of employee problem (even though I think I can guess why after this experience)! We bought the vehicle at YOUR dealership and now your telling me you can't fix it. Why is this OUR problem now? They told my husband that he would have to take it to Five Star Ford or AutoNation. So my husband said, "well, I bought it here so can I leave it here and you do whatever you need to do to get it fixed (like drive it to the other dealership pr where ever you need to)?" They said, "well, we can take it but it may be 2-3 weeks." HOLY MOLY you've got to be kidding me!! I'm just sick and can't believe that we bought a vehicle at this dealership!! We've learned our lesson and will NEVER step foot here ever again!! I have purchased my last 5 vehicles from James Wood Motors and I've gotten so spoiled to their customer service! They are THE BEST around hands down!! THIS IS APPALLING! NEVER AGAIN!!! More