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McDavid Ford

Fort Worth, TX

4.5
1,144 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

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Showing 1,144 reviews

December 22, 2025

McDavid Ford was so easy to work with. No lowballing my trade in like others, and George and Jonathan were extremely helpful. More

by clgreenm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jacobs and Jonathan Rodriguez
December 22, 2025

Clean, the representatives are amicable,professional and willing to help. Finance rep was very helpful. More

by Ang n Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siva Christos, Teaka, Moshine Hadar
December 21, 2025

Brian Fabian probably has the worst customer service in Texas if not America. These people are lazy and couldn’t care less about your issues. Had my truck for a month before anything was done with it. It n More

by dylanrobles8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian and Kyle
Dec 24, 2025 -

McDavid Ford responded

Dylan, thank you for sharing your feedback. I understand from your comments that you’re frustrated with the length of time your truck was down, the communication you received while it was here, and the difficulty reaching the right person for answers. I also want to clarify that your vehicle is a GMC, and the repair concerns you referenced were tied to a third-party service contract. In situations like this, we are required to work within the approval process and coverage guidelines established by the contract provider, and we cannot authorize repairs outside of what that provider approves. If you have any more questions or concerns, please feel free to reach out to me directly. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990

Dec 24, 2025 -

dylanrobles8 responded

I understand all of the variables. It was not even sent to warranty till a month. Talked with warranty when I was told it wasn’t going to be cover but it was. Warranty informed me the ticket had just been opened. The attitude your employees have need to be fixed. When I went up there no one knows what’s going on. It’s a circus and everyone there is a clown.

December 13, 2025

They did not have record of my complimentary works oil change that the owner offered me in June after the experience. The rep nicely charged me a low fee but could not honor complimentary offer due to no More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2025 -

McDavid Ford responded

Chris, thank you for sharing this feedback. I understand from your comments that you were expecting a complimentary Works oil change based on a prior offer, and it was frustrating to learn there was no record available at your visit. I do appreciate you recognizing the advisor’s effort to still help by reducing the fee. I’d like the opportunity to review what was offered and make sure we’re handling follow-up commitments more consistently moving forward. Please feel free to reach out to me. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990

December 09, 2025

Easy to work with. No issue with the sale of the truck. Professional and timely. More

by THOMAS.HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Delgado 5 stars., Said Baaddi
December 04, 2025

Took car in for oil change and tire rotation! Advised service assistant that I changed both cabin and air filters b4 I brought to shop! During the car being in getting the oil change and tire ro More

by Kiphockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 06, 2025 -

McDavid Ford responded

Thank you for sharing this feedback. I understand you expected the information you provided about your filters and coolant flush to be reflected during your service, and that receiving automated recommendations for items you recently addressed was frustrating. Our Service Director, Brian, has tried finding you in our records and no luck. Please call him when you have a chance at (469) 853-7140. Or please feel free to reach out to me directly as well. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990

December 03, 2025

Thank you Cesaer for taking the time to go drive and listen to the engine More

by Aliciapierce53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
December 02, 2025

Bryce was very helpful and worked with me to get the deal I wanted. I highly recommend David McDavid Ford. More

by Marty.williams07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Glover, Bryce Arstingstall
November 26, 2025

Dealership has a professional and clean look through out dealership. All personnel encountered were courteous, professional, and helpful in assisting me with making my purchase. More

by Will B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jacob and Christina Monet
November 22, 2025

Had a quick in and out experience. Professional interactions with each member of the staff. More

by randhr.off
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan