McDavid Ford

3 hour wait... And still no oil change! Rude customer service. Car was not serviced and left after 3 hours of waiting. I had an appointment and the service manager, Terry, stated I didn't ha Rude customer service. Car was not serviced and left after 3 hours of waiting. I had an appointment and the service manager, Terry, stated I didn't have one rather it was an "internet thing". Other vehicles brought in the same time as mine were serviced even without an appointment. I bought the service plan with my vehicle however I am seeking a refund now and will not return. I will continue to steer other customers alway from this place. I will be contacting the GM on Monday and will continue to write a negative review until I speak with someone. Also, carefully look at their website. The service has a picture of them getting a 4.5 star review, however they are only ranked at 2.5 stars. I would give less then one star review if I could. Terry, your rude customer service is to blame. More

Awesome! Lynn was informative and helpful when finding me a new F150 that was similar to the one i already owned. He got me a great deal and went above and bey Lynn was informative and helpful when finding me a new F150 that was similar to the one i already owned. He got me a great deal and went above and beyond to make sure i was satisfied with my purchase and my trade in value. For example... we had came in a few months earlier letting him know we were interested in upgrading to the 2016 ford. Instead of pushing us into a new vehicle we didn't want at that time, he told us to come back in later when they have better deals on the newer trucks. Lynn called us in a few months later to get us into our new 2016 F 150. Andre in finance was also informative and able to complete the purchase and give us the best rate and transfer our maintenance package and other items. We are extremely satisfied with the customer service and assistance from both Lynn and Andre!! More

Amazing Welcome to the Nissan Family Lynn Self made my Ford experience an excellent one. Lynn made sure he knew what I needed and what I was wanting to drive out in. Lynn pulled all strin Lynn Self made my Ford experience an excellent one. Lynn made sure he knew what I needed and what I was wanting to drive out in. Lynn pulled all strings to make sure I was going to drive out in the new car that I needed to accommodate my family. My son and I were very impressed with Lynn!! Keep up the great work :) I was able to drive out in a new 2016 Ford Explorer thanks to Lynn! More

Liar. Manager and dealership I put this review because this dealer and couple manager are bad and un trust I will never car again they try to take advantage and liar go to xxxx I I put this review because this dealer and couple manager are bad and un trust I will never car again they try to take advantage and liar go to xxxx I just tell you people read reviews before purchase at car here..becarfull before you come read before you sign any paper work also they try to as extended warranty in new car with out you know ..Hispanic ,Asian,American people becarefull don't buy car here..thanks More

Warranty work It was very difficult to get them to perform warranty work. Their standard phrase to customers is "Yeah, there's nothing we can do about that" to eve It was very difficult to get them to perform warranty work. Their standard phrase to customers is "Yeah, there's nothing we can do about that" to every customer that requests warranty work. I assume they do that to weed out most warranty work. Then after discussion and illustrating, the whole time is pretty much "Yeah, that's not fixable." In the case of body mouldings separating from the body panels, "it's not that big of a deal, we won't fix that." I had a hatchback rubbing paint. I was told the hatch is NOT adjustable. I.e. the way it's assembled at the factory is it. If misaligned, there's "nothing that can be done." And the paint work will NOT be done under warranty. More

Amazing Experience and Best Deal around! Lynn "Big Tex" Self is a big Texan with an even bigger heart! True gentleman who is more concerned about the customer than the sale. I wish every sal Lynn "Big Tex" Self is a big Texan with an even bigger heart! True gentleman who is more concerned about the customer than the sale. I wish every sales person was more like Lynn! This was my sons first buying experience and Lynn made a great impression. We purchased a 2016 Ford F-150 crew cab and my son absolutely loves it. I have to say I may get one soon too. I will send everyone I know to Lynn "Big Tex" and I guarantee they will thank me. Not to mention his associates at David McDavid who helped make this deal happen. Truly remarkable man and enjoyable experience. Thanks Lynn!! Cue More