McDavid Ford

Bad customer service, and did not explain about the car dama I bought a car three weeks ago, he didn't tell me the top roof on the side has dent on it, it was late night didn't see properly, he brought my car a I bought a car three weeks ago, he didn't tell me the top roof on the side has dent on it, it was late night didn't see properly, he brought my car at home. I was cleaning my car saw a dent and paint is coming off on the roof, I called him, he said I didn't know about it. I paid lots of money almost paid for new car, I feel it's my mistake should not trust any hungry sales person. I'm in sales too I told customer it you get delivery make sure every thing is good and sign. He ripped me off jerk. He thinks my money comes from the tree. God will take care of it. If you sale damaged product to other people and enjoying their money., you will pay for it. More

Worst Experience at a Dealership I took my 2010 F250 Diesel in to have the High pressure pump replaced, so the did that and charged over 3100 and it made it 20 miles before it started I took my 2010 F250 Diesel in to have the High pressure pump replaced, so the did that and charged over 3100 and it made it 20 miles before it started, doing the same thing took it back and #2and #6 injector weren't firing, so after another 1200 dollars worth of repair, they brought oput the truck and it was dirty no service writer or anyone in the service department asked if it was good. they plugged one of my tires for no charge but I don't use plugs on tires. I brought my truck to this dealership because I thought they had a good reputation but that was not true. I had bought my wife's 2014 F250 from this same dealership when it was Texas Motors and thing have gone down hill since David McDavid took over. More

Just plain rude! I know I should've said something but the salesman didn't even show me the vehicle before doing a credit app, I put all my info down before he even sh I know I should've said something but the salesman didn't even show me the vehicle before doing a credit app, I put all my info down before he even showed me the vehicle (actually never looked at the vehicle)! He rushed the entire process too, didn't even explain what he was doing. He randomly kept walking out too and talking to other people. Unfortunately I didn't get approved but he straight up asked why did I bother to look at a vehicle if I knew I wasn't going to get approved, made me feel horrible and angry!!! He never even said bye when we finished up he just walked away. I left in tears just because he was so rude. More

Be aware. I would give this place 0 stars if possible. SHADY BUSINESS. First of all read very carefully before you sign anything DO NOT TRUST THEM these people I would give this place 0 stars if possible. SHADY BUSINESS. First of all read very carefully before you sign anything DO NOT TRUST THEM these people will try to rip you off for their financial gain. My sales guy was called Logan, I went there last week to get a 2014 Mustang with a $2700 extended warranty which I agreed. Everything was going fine, I gave them the money and we were doing the paperwork, after we finished with the paperwork I was about leave when they said they couldn't find the car keys, I didn't care because it can happen to anyone but what really pissed me off was the fact that after looking for the car keys for over two hours they were trying to make it look as if I was the one who lost the key, then they asked me to go home and come back when they find the key for the car that i had already paid for, didn't even bother to offer me another car to go home. Few days later I went to get my key back and i found out on my paperwork that instead of a $2700 warranty was a $4000. I tried to canceled it right away so I can get my full refund, with the Finance Manager, as soon as I said that he started having an attitude, telling me I couldn't cancel the warranty and if the did my payments would go up and if I really wanted to do it, it had to be after one month, which is not true because if I do I won't get a full refund. I left the dealership really mad . I went home and talked to the warranty company myself and wrote a letter to them to cancel my warranty since the dealership didnt want to help me do it due to the fact that its not profitable to them. More

Demeaning, deceiving, con artists Went in to work with Lynn Self ("Big Tex") who wasn't there for our appointment. Turned out he's the star of the show by default! Worked with another Went in to work with Lynn Self ("Big Tex") who wasn't there for our appointment. Turned out he's the star of the show by default! Worked with another sales guy that was moderately ok aside from during the course of my buying process (2 weeks) called and kept forgetting my situation... On a Saturday morning I went in READY TO BUY! Mind set on my truck for an AMAZING (before knowledge of what they do) price. Let me explain... They give you an AMAZING price on the 'front end' and tell you you qualify for a pretty high interest rate (not NEAR as low as you can get for your credit rating), then make up the price differential with that, and the "back end" where they take it to you with NO LUBE. (luckily i didn't get that far... because as follows) *******the demeaning part*********** Against my better judgement I continue on through some of the process as far as management coming out at a high interest rate. They pigeon hole me into getting the truck ready, and while they claim they're having trouble finishing the paperwork, a member of sales management (forget his name but probably doesn't matter) CONFRONTS me and says the following statements, give or take a few irrelevant to the story words while pointing at me: -you're not a man of your word -if i relied on my mother to cosign at your age (fairly young) I'd be embarrassed as a man -tell me right now, is it a deal or not, right now! as he continues to belittle me, and i ask for a few minutes to make my decision........he tells me to GET OUT?!?!?!?! unbelievable! I took my pathetic A$$ to Autonation and got a better deal on a similar truck, salvaged some of my manhood.... lol. Keep conning and demeaning, everything short of spitting on your customers. your scheme is so clever that it's most likely not going to be figured out by the commoners you inherit. More