McDavid Ford

Great Experience Jody Crawford was fantastic. We decided we needed a new vehicle and my husband was going to be unavailable for a few weeks. So, in the meantime it was Jody Crawford was fantastic. We decided we needed a new vehicle and my husband was going to be unavailable for a few weeks. So, in the meantime it was my job to essentially do the "legwork" on researching and evaluating vehicles we were interested in. Ultimately, we had narrowed it down to a new Ford Escape. I began to put "feelers" out to different dealerships. Gaining more information on features, incentives and prices. Being my purchase wouldn't be made for about 3-4 weeks after I initially began, several dealerships became rather pushy. I had provided my contact information as email, as that was the preferred contact method for me. I had repeated emails from other dealers not really giving me information I requested, but asking for my phone number, even after stating I preferred email. Had several dealers trying to get me to purchase sooner than the time I told them I would purchase, etc. The only one who did not do that was Jody. When I emailed with her, she answered every question I had, had no problem with my timeline and never once acted as if anything I asked or requested was inconvenient. Even after providing my phone number she contacted me via email, as it was most convenient that way for me. When I knew what I was looking to pay and which model of the Escape I wanted, I went to her and told her what I expected to pay, when exactly I planned to purchase. Within 30 minutes I had it in writing and was guaranteed that nothing would change when we came in several days later. As soon as my husband was available, approximately a week later, we walked into Texas Motors Ford, asked for Jody, and everything went down exactly as we planned. She had everything ready, we signed some papers, paid exactly what we had agreed on, and got our vehicle. My husband couldn't have been more pleased as he knew everything had been negotiated, any questions we had were answered, and I had been treated respectfully during the process. Jody was really great and followed through with everything she told me she would do. We have already recommended her to friends that are looking to purchase. It was really not only painless, but a pleasant experience which we are greatly appreciative of. More

Texas ford motors They did a great job on finding a car and getting me thru the process of the sale. The customer service has improved 100% over years past. As a woman They did a great job on finding a car and getting me thru the process of the sale. The customer service has improved 100% over years past. As a woman I was treated with the respect that every customer deserves not like years past More

Love Texas Motors Ford - Customer For Life!!! My Mother and I went into Texas Motors Ford on a Saturday exactly one week after I had taken a very nasty fall off a motorcycle. I was bruised and hu My Mother and I went into Texas Motors Ford on a Saturday exactly one week after I had taken a very nasty fall off a motorcycle. I was bruised and hurting all over but, most of all, I was upset that my dream of getting my motorcycle license and owning a Harley was over. My Mom had convinced me that two wheels were not really in my future and that I should go and look at getting a new car. So I went in to the dealership and asked to speak with the salesman that had sold me my 2014 Escape, Bobby Soria. He was with another customer but took the time to greet us and I told him what I was looking for. I had done some online looking and had decided that I liked the "Gotta Have It Green" color, but wanted a convertible top and the touch screen navigation plus the good sound system. Bobby introduced us to Jose Quezada, who got all of my particulars about the car I was looking for and, with the help of Gerald Rollinson, began the search for my car. After searching, they were not able to find exactly what I was wanting and let me go over the choices they did find. I finally settled on a tuxedo black convertible with the touch screen navigation. Robert Vela in the finance department was excellent to work with and stayed to finish my paperwork as well as my Mother's paperwork (she had decided to get a Mustang too!) even though his son's prom was that evening and he really should have been doing the "Dad taking the pictures thing at home". So all of the paperwork was completed and Mom and I left (Mom driving) and she soon realized that the low slung seats in the Mustang were not going to work for her - she panicked a bit and I ended up asking her to pull over and I took over driving. The next day my Mother was worried about the Mustang and went back out to the dealership to talk to them. Everyone there was so nice (Bobby, Jose, Gerald) and they helped my Mother pick a new Escape that was better suited for her. Meanwhile, Jose Quezada texted me at work about a car they found (they had kept looking for my original dream car even after I had decided on the black and had left). The message asked me if I was interested in a "Gotta Have It Green" hard top mustang with the California package as well as the touch screen with navigation that I had originally wanted!! Was I interested??? You bet I was! I messaged him back and told him that I wanted the car and the team there made all the arrangements to have the car brought down from Oklahoma as well as re-doing all the paperwork to change the VIN numbers. I was in heaven. You just do not find this kind of service anymore. I am so thankful to Bobby Soria, Jose Quezada, Gerald Rollinson and Robert Vela for helping me find my dream car. I will never go to another dealership - there is no need - this team is the absolute best I have ever worked with and, rest assured, I will purchase again from Texas Motors Ford! (Not any time soon because I love my green Mustang so much - but I will be back! :) ) More

Went in for a new battery and come out with a new car! We originally went in for a new battery and they said it could be up to a 2 hour wait because they had to test battery. So hubby and I started walking We originally went in for a new battery and they said it could be up to a 2 hour wait because they had to test battery. So hubby and I started walking the lot and here comes are salesman Nathan O. He got us into a new 2014 Explorer. Thanks Nathan! Very friendly experience. I Love my new car. More

Ford Focus I was very happy with the overall experience that I got. Karl Brown, was very friendly and broke things down for me to easily understand. My sister bo I was very happy with the overall experience that I got. Karl Brown, was very friendly and broke things down for me to easily understand. My sister bought her car from the same dealership and same salesman, and I understand why. Very friendly, and answered all my questions. I have already recommended friends to go to Texas Motor Ford, and I will continue to do so! More

Lynn was a pleasure to work with! Lynn was courteous and a true professional! We will be making the drive back to Texas Motor Ford for our next purchase. Thanks Lynn! We love our new t Lynn was courteous and a true professional! We will be making the drive back to Texas Motor Ford for our next purchase. Thanks Lynn! We love our new truck! More

Sales associate Brandon was the best car sales man we have ever dealt with. He listened to what we wAnted and made our dream come true. You are the most friendly pers Brandon was the best car sales man we have ever dealt with. He listened to what we wAnted and made our dream come true. You are the most friendly person and honest!! More

Sales associates Brandon and Brian are the two honest hard working guys at texas motors they were up front friendly and most of all honest I own my own business and I Brandon and Brian are the two honest hard working guys at texas motors they were up front friendly and most of all honest I own my own business and I can really appreciate the passion they have not only for ford but the customer and making them happy texas motors is very lucky to have these two on board and my loyalty will be forever given to texas motors due to them Sincerely customer for life More

Great Service! After having a horrible experience with another dealership I came here looking to get help trading my car in and get away from the other dealership. R After having a horrible experience with another dealership I came here looking to get help trading my car in and get away from the other dealership. Rhonda was great! Within a few hours she had me in a brand new car and I no longer felt like I was being taken advantage of. They even lowered my interest rate by 8%. This dealership is great, the people are nice and the service is amazing. I will always come here for anything I need. More