
McDavid Ford
Fort Worth, TX
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I went to the dealership to check out a Mustang I saw listed on the internet. I called first and spoke to Lynn Self and because he was so helpful I made it a point to ask for him when I arrived. He mad listed on the internet. I called first and spoke to Lynn Self and because he was so helpful I made it a point to ask for him when I arrived. He made me feel welcomed and appreciated even though he had no idea whether I was buying today or at another time, so I was just a potential customer. As we talked more I realized he was truly genuine in how he approached his customers. He made me feel like I was the most important customer in the dealership. I have bought many cars over the years and I have never had the kind of service Lynn provided me with that day. I would recommend anyone who is on the internet or just looking for a new or used car start with Lynn. I can almost guarantee you will also be hooked. Thanks Lynn. More
My service experience was fantastic! Every staff member I spoke with was extremely helpful and very professional. Problem was diagnosed, and repairs completed in a reasonable amount of time and at a reasonab spoke with was extremely helpful and very professional. Problem was diagnosed, and repairs completed in a reasonable amount of time and at a reasonable cost. I'm very thankful the parts were available. Your facility is also very nice, and well laid out. Thank you for resolving my emergency into a pleasant experience. More
Hi. I dealt with Karl Brown and I really wish to Hi. I dealt with Karl Brown and I really wish to commend him for the professional approach he had when dealing with a difficult customer like mysel Hi. I dealt with Karl Brown and I really wish to commend him for the professional approach he had when dealing with a difficult customer like myself, not only did Karl get the deal done within my budget constraints but he was professional, helpful and friendly all the way through the transaction. Karl,GOOD JOB WELL DONE, I will for sure be back when I replace my wife's vehicle Well done Karl Thanks. Paul meiring More
I shook hands on the so it's on me too, but the next morning I felt like I had been thru the old bait and switch drill. Some way or the other the truck I made my offer on went up several K$ between my f morning I felt like I had been thru the old bait and switch drill. Some way or the other the truck I made my offer on went up several K$ between my first visit and when I made my offer. I ended up with lesser truck for more money than the first truck that I really wanted and I spent hours waiting to get it all done. They just wore me down. I went to this dealer because their offer made it look like the best deal for the best truck out of the many dealers I visited. I folded when I should have went back to Dodge. Think I was a little harsh on my first pass at this. I upgraded the overall to OK and I will recommend this dealer. This change is due to a talk I had with the owner(good guy). More
Dropped off my car for an oil change and requested to have it back by 1:00pm. Jason made sure the oil change was completed on time and suggested changing the oil drain plug because the old one was start have it back by 1:00pm. Jason made sure the oil change was completed on time and suggested changing the oil drain plug because the old one was starting to leak. My car will not leak oil which is good for our environment. More
The experience was excellent from arrival thru completion.I was informed troughout the entire process. Seperate issue non service related. I do have a comment about phone protocall when completion.I was informed troughout the entire process. Seperate issue non service related. I do have a comment about phone protocall when service center is closed after 7:00 PM. I alomost did not come because of the lack of interest the young man displayed when I called in just after 7;00 PM. He was less then helpful after hours and seemed botehred by my not knowing the area adn seeking to understand where you were located being new to the area. he kept isistign I needed to call back when service was open. t would also be benefical if everyone that had the potetnail to answer the phone knew exactly where you were located. I found the dealership and greatful that I did as the service depratment redeemed the post arrival experiences. Pastor Tom Kolb More
I was amazed that it would cost me $ 59.00 each just to be told how much it would cost to repair my a/c control and air bag light. I would recommend the dealership for sercice. be told how much it would cost to repair my a/c control and air bag light. I would recommend the dealership for sercice. More
I have always been treated with respect and friendliness with everyone I have come into contact with. I have had all of my vehicles serviced at Texas Motors. In fact, Texas Motors has performed all service with everyone I have come into contact with. I have had all of my vehicles serviced at Texas Motors. In fact, Texas Motors has performed all service on all the vehicles my family has owned. Prices are fair and they are pretty accurate with wait time for service. They also offer drop off and pick up service for you if you do not have time to wait. More