McDavid Ford

I took my car here after an accident, I was told it was I took my car here after an accident, I was told it was ready I came to pick it up and they had not completed the repair and the rear bumper that was I took my car here after an accident, I was told it was ready I came to pick it up and they had not completed the repair and the rear bumper that was painted had dirt and waves in the paint and they had put cosmetically damaged back up sensors back on the car ( it was a rear end collision) and the tire well in the rear did not have the drain or plug put back in. In addition they had tried to reuse the carped on the wheel well cover and it would no longer stick to the wood, I had to request they replace it, and the rear hatch is still not correct I took the car back today and they made an adjustment and I advised that morning that there was a lot of wind noise and he said when he brought it back that it was resolved, I got in the car and it was not I took the car right back to him and he took it around back He rode with me and he could not deny the wind noise, and this was after he brought the car back and said he did not hear anything came back after an hour and said that it was not due to the collision, I advised that it had not been that way before the accident and he said he disagreed and that that could not have occurred, I said that it can because a collision like anything else has a domino effect on all connected systems, some time there is no negative impact some time there is. And if the car was not like that before it needs to be put back the way it was before the accident. He refused , and as I left and was driving down the freeway I could hear the rear gate moving again. They are sloppy and they care more for the insurance company than the owner of the car. I called the insurance company and I have an appointment with Service King in the area, hopefully they can get the car fixed the first time. In addition Jeremy needs to have customer service training, it was more than obvious that he had a problem with me and the fact that I wanted my car back the way it was before the accident. When I purchased the Flex (2009) from Green Ford in Greensboro NC, the panels were not aligned correctly and they had a lot of wind noise and they tried several times to correct it and the techs there could not so I took the car to Crossroads Ford in Kernersville NC, and the first time they corrected the panels. All of this is part of the warranty work and part of Fords service records. I am very careful about my car and who I will let service it. When we first moved to Texas we used Grapevine Ford for an air-conditioned repair, which it took four visits to get right and $800.00 which is why I tried this dealership. I hope this is not indicative of the kind of service I can expect to get from Ford in Texas. I have a family of five and my eldest just bought a Ford GT, and my husband is shopping for a truck, and I have a 16 year old who we are looking for a car for, they want Fords, but if this is indicative of the kind of service we can expect from this dealership we will not purchase nor service our vehicles with this company. More

Great new car buying experience. Very good dealings with the Internet sales team. Very friendly atmosphere and willing to work with you. Financing was quick and easy. the Internet sales team. Very friendly atmosphere and willing to work with you. Financing was quick and easy. More

I walked in just wanting to look at a vehicle, I got the oppurtunity to look salesman was not pushy but showed me everything on the vehicle. He let me look and play with the car make sure it was right for m oppurtunity to look salesman was not pushy but showed me everything on the vehicle. He let me look and play with the car make sure it was right for me. This was my first car I have ever purchased from a dealership, and I was very nervous but Matt made me feel comfortable about it and talk me thru everything. I would recommend everyone to go here, if u find something you like. I Will definitely be doing business with them again for my car needs, definitely a huge 5 stars. Thank you Matt, and all the sales poeple for helping me in my first purchase and getting me the best deal. More

Every person I worked with at this dealer was extremely friendly and never pushy. They worked with me on all aspects of the deal, from trade in value to the value of the new vehicle. Every step of the pr friendly and never pushy. They worked with me on all aspects of the deal, from trade in value to the value of the new vehicle. Every step of the process was quick, easy, and efficient. I would recommend this dealer to anyone. I will definately be buying from here again. More

I have worked with other dealerships in the past. The staff at Texas Motors Ford was friendly, helpful, and reasonable. I presented my requirements for a new vehicle and the staff provided excellent cho staff at Texas Motors Ford was friendly, helpful, and reasonable. I presented my requirements for a new vehicle and the staff provided excellent choices that helped me make my decision. I felt like the experience was simple and straghtforward. More

The professionalism was higher than any dealership we have been to previously. Enjoyed the flexibility of the salesman Lynn Self. Would recommend him to anyone. have been to previously. Enjoyed the flexibility of the salesman Lynn Self. Would recommend him to anyone. More

I purchsed a used certified pre-owned 2010 Mustang and would definitely recommend Texas Motors Ford for your next auto purchase. Every one I dealt with was very accommodating and extremely friendly. My sa would definitely recommend Texas Motors Ford for your next auto purchase. Every one I dealt with was very accommodating and extremely friendly. My salesman Bob Nemri was very helpful in my search. He answered every question I had and treated me with much respect. Thanks to Bob, my car buying experience was a pleasant and stress free transaction. I feel I have found a dealership in which I can develop a relationship with and look forward to future purchases with the Texas Motors Ford team. Steve Fedorick Ft. Worth, Texas More

We came into the dealership due to past experience, and recommendation from other friends. We were taken care of in a relatively short amount of time (for an auto purchase). They were able to assist with t recommendation from other friends. We were taken care of in a relatively short amount of time (for an auto purchase). They were able to assist with the best deal possible, which was much lower than our expectations. We will definitely recommend to others. More

We drove past three other Ford Dealerships to deal with Texas Motors. This is our 2nd Ford from Texas Motors in the last three years, and we have Ernie Marmon working to find another (2013 C-MAX Energi). Texas Motors. This is our 2nd Ford from Texas Motors in the last three years, and we have Ernie Marmon working to find another (2013 C-MAX Energi). Before leaving the dealership after our Flex was made ready, Elizabeth referred Ernie Marmon to a walk in customer, who only wanted to deal with the best sales person. She has extremely high standards. Pete Gutierrez always explains the business details very thoroughly and easy to understand. Jaime Heiland took excellent care of our 2010 Transit and I intend to continue that relationship with our 2013 Flex (and the C-Max if we can strike a deal). More

We recently purchased a used 2011 HHR from Texas Motors Ford. I contacted Lynn Self on Monday, 12/17 and we had our new HHR on Wednesday. Lynn was very responsive from the first call. He helped me with Ford. I contacted Lynn Self on Monday, 12/17 and we had our new HHR on Wednesday. Lynn was very responsive from the first call. He helped me with the details and made it a very easy transaction. We live in San Angelo so Lynn drove the HHR to Brownwood to save us time. This allowed us to pick up the car before the weekend. This was the best car buying experience for us. Lynn is polite, professional and goes above and beyond to help his customers. Thank you Lynn! More