4/3/17 Wife took our 2017 Ford Mustang GT with 6,269 miles on it in for a check engine light on and an oil change. After almost 2 hours the service advisor brought car to her and said oil change is done and she is ready to go and oh the service engine light is 569 misfires on the engine left side cylinder head.
She said no she was not going to drive it and take the chance of breaking down wanted to leave the car and have it fixed. Service advisor then told her she could not have a loan car that she would have to rent a car, good lord after 77 days in the service dept., them tearing into the engine 3 times, replacing the cylinder head, constant lying including you Mike Davis Mr. Service Director, forged work order and paperwork, false statements by the mechanic trying to cover for all the mistakes he made and the unreturned phone calls by the service advisor. OMG this Ford Dealer needs a serious personal overhaul. Oh they did provide us a Ford Escape for 17 of the 77 days our car was in there...I have spent over $400k in the last 4 years purchasing Ford vehicles and Ford refuses to buy back this Mustang and now I am in the process going through the courts to make them buy it back under the Texas lemon law.
After reading this review, good luck if you still choose to do business with them